Charity nerd. Entrepreneur. Digital marketer. Professor. Writer. em Shift / Nonprofit Supply Co. / The Good Journey Pod / recharity.ca
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Peer to Peer Fundraising - Tips, Tools and Tactics - CCCC Conference
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What is social fundraising, crowdfunding and peer to peer fundraising? Why should nonprofits care? Plus some tips, tools and tactics your organization can implement.
5. WHAT IS SOCIAL FUNDRAISING?
Connecting people to people
and projects they can fund to
make a tangible difference in
the world
6. WHAT IS SOCIAL FUNDRAISING.
CROWDFUNDING
• Project based
• Purpose is
fundraising
• Driven by a person or
an organization
• Options to choose a
project
• Think Kiva
PEER TO PEER
• Person based
• Purpose is
engagement
• Driven by a person or
group of people
• Focusing energy
towards one project
• Think charity: water
7. WHAT IS SOCIAL FUNDRAISING.
EVENT BASED
• Sign up at specific
time
• Required goal/amount
• Tied to bigger event,
race, etc.
• Think Ride to
Conquer Cancer
THIRD PARTY
• Sign up whenever
• Set own goal amount
• Doesn't’t have to be
tied to bigger event
• Think dinner party
with donations
8. WHY SOCIAL FUNDRAISING?
FOR THEM
• Help the cause
without giving more
• Look good to
networks
• Can be fun, social
and active
• Feel good and special
FOR YOU
• Engagement with
supporters
• Acquire new donors
in new networks
• Reach new people
with your story
• Cheap
11. Treat your supporters as
heroes
1
Provide awesome
service & support6
Make it fun for everyone7
Tell great stories (and lots
of them)
2
Create a great opportunity
to give and fundraise
3
Do the work before you
launch
4
Encourage and
accelerate the social
5
Choose the right tool (for
them first)
8
HOW SOCIAL FUNDRAISING?
8 MUSTS FOR SOCIAL FUNDRAISING.
13. WHAT IS THE ADVENTURE YOU ARE
CALLING YOUR HEROES TO?
• It is bigger than you
and your work and
taps into things like:
– Meaning
– Purpose
– Community
– Connection
14. WHAT IS THE SPECIAL GIFT THAT YOU
POSSESS
AND CAN GIVE?
• Is a creative wildcard
that could be a:
– Platform
– Piece of technology
– Tool kit they can build
off
– Financial match
– Other incentive
15. WHAT ARE YOU LIKE AND HOW DO YOU
HELP?
• You have a
personality that helps
and can be:
– Inspiring
– Fun
– Smart
– Encouraging
– Rebelious
20. TREAT YOUR SUPPORTERS AS
HEROES.
• What’s the adventure you’re calling people
to?
• What are you like as the mentor?
• What special gift do you possess for
heroes to use and benefit from?
21. TELL GREAT STORIES (AND
LOTS OF THEM).
• Genesis
• Future
• Beneficiary
• Staff
• Confession
• Donor/Supporter
26. CREATE A GREAT OPPORTUNITY TO
GIVE AND FUNDRAISE.
• SMART
– Specific
– Measurable
– Attainable
– Relevant
– Time bound
• What do people do, for how long, so that
and how?
27. CREATE A GREAT OPPORTUNITY TO
GIVE AND FUNDRAISE.
charity: water
September
• Raise $520 in
September to help 8
people get clean
water by starting a
campaign on
my.charitywater.org
28. CREATE A GREAT OPPORTUNITY TO
GIVE AND FUNDRAISE.
Dalit Freedom Network
“For Freedom”
• Do something for
freedom and every
$150 you raise before
May 31 will be
matched to provide
education for a Dalit
child for another year.
29. CREATE A GREAT OPPORTUNITY TO
GIVE AND FUNDRAISE.
Change Heroes
• Raise $10,000 in 3
months to build a
school in Kenya by
asking 33 friends to
give $3.33/day for 99
days
35. DO THE WORK BEFORE YOU
LAUNCH.
• Get commitments and pledges before the
campaign
• Source input and encourage co-creation
from “champions”
• Use communication schedule
• Set clear goals
• Plan for success, be ready for failure
– Scenario planning
36. Art director Alexis Persani. Photographer Leo Caillard.
CHOOSE ONE
METRIC THAT
MATTERS TO
SIMPLIFY AND
FOCUS IN ON
WHAT IS MOST
IMPORTANT.
37. GET SOMEONE
ELSE TO SAY
HOW COOL YOU,
THE PROJECT,
IMPACT, ETC IS.
Art director Alexis Persani. Photographer Leo Caillard.
43. PROVIDE AWESOME SERVICE
AND SUPPORT.
Proactive
• Nudges with tips, ideas
• Toolkit
• Share their
stories/examples
Reactive
• Dedicated contact
• Thank, thank, thank
• Encourage
Common Link
• Community Management
200 Visit
20 Sign Up
10 Set Up
5 Do
2 Succeed
1 Superstar
48. MAKE IT FUN FOR EVERYONE.
• Fundraisers
– Set up
– Ask
– Update
• Donors
– Give
– Share
– Follow
• Larger Community
– Learn
– Share
53. CHOOSE THE RIGHT TOOL(S).
• Brand and customization
• Storytelling and content
• Interactivity and social
• Costs and resources
• Charity focus and friendly
55. Art director Alexis Persani. Photographer Leo Caillard.
VALUE THE
SUPPORTER
EXPERIENCE
BEFORE YOUR
OWN.
56. BRAND AND CUSTOMIZATION.
• How much do you actually need?
– What is this not accomplishing?
• Understand the costs/drawbacks of
custom work
• Brand is about experience before colours,
logos and fonts
• Wait until someone asks for a feature
before you customize
57. STORYTELLING AND CONTENT.
• How easy is it to use videos?
– Link from YouTube, Vimeo, etc., embed,
upload?
• How much do you want to storytell and
provide updates in your campaign?
• Can you provide content, stories and
updates regularly?
• How dynamic are the content zones?
58. INTERACTIVITY AND SOCIAL.
• Can people interact with you and others
easily?
• Can you interact with others easily?
• Is sharing available, intentional,
integrated?
• Are there sharing nudges within the
product?
59. COSTS AND RESOURCES.
• What are the hidden costs?
– Mainly time
• What costs does this save?
– I.E. automated tax receipts and administrative
costs
• One time, ongoing and transaction cost
structure?
• How can this fit into your current
processes?
60. Art director Alexis Persani. Photographer Leo Caillard.
DON’T BE AFRAID
OF TRANSACTION
COSTS, YOU ONLY
PAY IF YOU
SUCCEED.
61. CHARITY FOCUS AND
FRIENDLY?
• Can they issue tax receipts? Are they from
you or another entity?
• Do you have access to donor information?
– Is it easy?
• Is the tool built for charity or adaptable for
charity?
62. THE MORE
THINGS YOU ASK
A TOOL TO DO,
THE WORSE IT
GETS IN ALL
AREAS.
Art director Alexis Persani. Photographer Leo Caillard.
66. FUNDRAZR.
Good
• Free/easy to set up
• Mobile
• Social integrations
• Charity adaptibility
Bad
• 5% plus CC
• Lack of brand
• Not created for
charities
69. CHIMP.
Good
• Easy to use
• 1% plus CC
• Free & easy set up
• Tax receipts
• Donation widget
• Charity registration
optional
Bad
• Lack of brand
• Donor information
• Customization
72. GIVEFFECT.
Good
• Easy to use
• 1% plus CC
• Tax receipts (not
yours)
• Interactive with simple
updates
• Charity focused
Bad
• Limited branding
• Only charities that
sign up with them can
receive funds
76. PEER GIVING.
Good
• Brand
• Storytelling
• Full website
• Tax receipts
• Interactive with blog
updates and comments
• International receipting
and processing options
Bad
• 4% plus CC
• Full website
• Set up resources
• Template sites
80. ARTEZ.
Good
• Brand
• Customization options
• Event management
built in
• Mobile and multi-
channel
Bad
• Customization options
• Set up resources
• Not inherently
interactive
82. Do the work before you launch
Provide awesome service and support
Make it fun for everyone
Tell great stories (and lots of them)
Create a great opportunity to give and fundraise
Encourage and accelerate the social
Treat your supporters as heroes
Choose the right tool
✔
✔
✔
✔
✔
✔
✔
✔
HOW SOCIAL FUNDRAISING?
84. @BRADYJOSEPHSON
Strategic Director, Charity Express
Client Success Team Lead, Peer Giving Solutions
brady@charityexpress.com
THANK YOU!
Empowering people to act on the human spirit of charity.
Notas do Editor
1636, cambridge mass, John Harvard, 800 pounds, 400 books
Crowdfunding:
Specific to project, small donations. Opposite of bigger donations and unrestricted.
Speaks to what we’ve been selling is not hitting the mark.
Social currency – make them look good and feel better
Triggers – inherant reminders “top of mind, tip of tongue”
Emotion – what moves us to action
Public – transparency and bringing the “behind close doors” into the open
Practical Value – usefulness, information that helps
Stories – trojan horse concept
Simple – can someone hear it once and remember it and re tell it
Unexpectedness – zag when you should zig
Credibility – how do they know what you’re saying is true
Concreteness – specific, numbers, detail
Emotion – why we are moved into action
Stories – that get at the main point instead of just saying the main point
Overlap is emotion and stories, we should be kings and queens of emotion and story, we’re already seeing big companies going this way and we’re going to get crushed
Utils tangent?
Make your donors awesome.
Adventure is human dignity
Mentor is cool and inspiring
Gift is 100%, mycharitywater.org
Adventure is unlock human potential
Mentor is smart, techie
Gift is one to one platform, gift cards
Adventure is protest against injustice
Mentor is fun and rebllious
Gift toolkit, prompts/missions
Adventure is equip next generation
Mentor is trainer, innovator
Gift is structure and platform
Geneis is founding story, how you came to be often tackles the big problem or adventure you’re calling people to
Future, inspiring, bold, what’s ahead and how it solves the problem
Beneficiary, who are you helping, how and what’s the impact in their life
Staff, who’s behind the scenes
Confession, of mistakes, Engineers without Borders does their fail report
Donor/Supporter, of the heroes, not enough of these
Study of values and “kindness” is up over 300%, biggest jump for a value in 20 years