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Menno Both – Both Social
-Former student University of Twente
-Started social media company 2010
-Working for NL fortune 500 companies
Let’s Meet
Menno Both / Both Social
About me
Like Formula 1
Love to travel
Italian football journalist
Working together on EU projects
EU Open Government
Think about the future of Open Government
We produced some interesting documentation
6 meetings over Europe
http://www.opengoveu.eu
What do you
want to learn
today?
Which
social media
platforms are
you
using?
Everybody knows FACEBOOK, TWITTER
and LINKEDIN
but SOCIAL MEDIA is more……
26-02-13
26-02-13
Het gaat snel ….
Dollar shave club
26-02-13
Do
Strategy?
 Define goals !
Why?
 Organizational targets!
Company Strategy
processtrategy
informationstrategy
… content strategy
social media strategy
… Strategy matruschka
Effing (2014) Social Media Strategy Design Framework
WHAT ARE WE USING IN OUR COMPANY
Social Media Strategy Canvas (Spil & Effing, 2015)
Partners Activity Plan
Acties en meten
Evaluatie
Costs & Resources
Policies
Goals Content
Channel Choice
Target Audience
Monitoring & Evaluation
Goals
• What do you want to reach?
– Exposure ?
– Engagement?
– Influence?
– Action?
26-02-13
Partners
• Which partners do you need?
– For example:
• Monitoring
• Content
• Etc.
Activity Plan
• What activities are you going to do?
– On- & Offline
Policies
• What policies are needed
– By your company
– By law
Content
• What kind of content?
– Text
– Video
– Pictures
Channel Choice
Target Audience
• Who is your target audience?
– Make a persona
– Give them name
Costs & Resources
• How much will you invest?
– $
– In human
Monitoring & Evaluation
• What KPI are you monitoring?
• How to make improvement ?
•Goal: Promotion Obermutten
• Print all likes on Facebook u
Obermutten
Unexpected success!
What the hell?
QUESTIONS?!?!
Volg ons op:
Twitter - @bothsocial
Facebook - fb.com/bothsocialmedia
Slideshare - slideshare.net/bothsocial
Hartelijk dank voor uw aandacht

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Summerschool Curious u presentation