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User Centered Design(UCD) WRIT 573 Presenter: Kumiko Borman

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1. What is UCD? <ul><li>Interface design  user-centered design </li></ul><ul><li>It is a design philosophy and process that places the users at the center right from the beginning and throughout the product cycle. </li></ul>

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2. UCD Process Adopted from: User-Centered Design http://usability.msu.edu/approach.aspx

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3. UCD asks questions such as … <ul><li>Who are the users? </li></ul><ul><li>What are their tasks and goals? </li></ul><ul><li>What are their experience levels? </li></ul><ul><li>What functions do they need? </li></ul><ul><li>What information do they want and in what form? </li></ul><ul><li>How do they think the product should work? </li></ul><ul><li>How can the design facilitate their cognitive processes? </li></ul>

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4. UCD Elements <ul><li>Usability </li></ul><ul><ul><li>Measures effectiveness, efficiency, and satisfaction </li></ul></ul><ul><li>Accessibility </li></ul><ul><ul><li>Ensures products are understandable and usable for users of all abilities. </li></ul></ul>

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5. How to Develop User-Centered Web Sites <ul><li>Involve users from the beginning </li></ul><ul><li>Know your users </li></ul><ul><li>Analyze user tasks and goals </li></ul><ul><li>Don’t settle on a final direction too soon </li></ul><ul><li>Test for usability - repeatedly! </li></ul>User-Centered Design and Web Development, Society for Technical Communication http://www.stcsig.org/usability/topics/articles/ucd%20_web_devel.html

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6. Usability Guidelines <ul><li>Visibility </li></ul><ul><li>Memory Load </li></ul><ul><li>Feedback </li></ul><ul><li>Accessibility </li></ul><ul><li>Navigation/Orientation </li></ul><ul><li>Errors </li></ul><ul><li>Legibility </li></ul><ul><li>Language </li></ul><ul><li>Visual Design </li></ul>

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Conclusion <ul><li>User-centered design cuts costs and increase user satisfaction and productivity. </li></ul>