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Social Media:
Making Sense of Signals
AACUSS 2014
Bonnie Stewart
@bonstewart
University of Prince Edward Island
June 2014
Overwhelmed by Networks
h"ph"p//www.marke,ngpilgrim.com/2014/01/facebook-­‐is-­‐the-­‐most-­‐visited-­‐social-­‐network-­‐twi"er-­‐and-­‐google-­‐,ed-­‐for-­‐3rd.html	
  
Oversimplified Cultural Messages
…create black & white positions
h"p://gossipgenie.com/viewpoint-­‐im-­‐a-­‐social-­‐media-­‐addict/	
  
“The truth about stories is
that’s all we are.”
Overwhelmed by Stories
Saturated with Signals
How do we make sense of this,
24/7?
h"ps://www.flickr.com/photos/jenny-­‐pics/13973860825	
  
3 Stories
•  Technologies as culture
•  Social media signals
•  Making a difference
Stories of Culture
h"ps://www.flickr.com/photos/94342662@N00/3869483214/	
  
The dark side
of social media
#YesAllWomen	
  
#YesAllWomen	
  
#YesAllWomen	
  
#YesAllWomen	
  
#YesAllWomen	
  
#YesAllWomen	
  
Many of the stories were from 20+
years ago.
The Breakfast Club, 1985
Revenge of the Nerds, 1984
“Y” is for your sister
So. We have a problem.
But when we stick that problem in
a box called ‘cyberbullying,’ we
limit our capacity to understand
how deep and broad it is.
What we do with our technologies is a
symptom of culture
…at the same time it shapes culture
h"ps://www.flickr.com/photos/wolfgangfoto/2170329428	
  
Social media, as a technology, enables
cyberbullying and MRA forums.
It also enables #yesallwomen, and other
forms of sharing and speaking back.
Stories of Signals
h"ps://www.flickr.com/photos/michaelrperry/2221259599	
  
Social Media Broadcast Media
h"p://ezasseenontv.com/tag/as-­‐seen-­‐on-­‐tv-­‐store/	
  
h"ps://www.flickr.com/photos/ooohoooh/1350774613/	
  
Social networks are not just for
consuming, but connecting.
…with the whole room.
And beyond.
To understand stories of social
media, we need to understand
many-to-many
communications.	
  
http://www.flickr.com/photos/tmesis/21126825/
Social networks are made
of people
Networks are not about
online/offline
Social media signals are relational,
like oral culture,
but leave permanent traces,
like print culture
4 qualities of social media signals
• Persistence: online signals are automatically
recorded & archived.
• Replicability: signals made out of bits can be duplicated.
• Scalability: there is potential for massive visibility.
• Searchability: signals can be accessed through search.
- danah boyd, 2010
Digital Footprint
h"ps://www.flickr.com/photos/orinoko42/5557586589/	
  
h"ps://www.flickr.com/photos/51764518@N02/9763729373/	
  
Built and sustained over time	
  
Good Lord. I think I’ll just opt out.
Don’t count on it.
Others can contribute to your footprint,
too
Small private signals can travel to
audiences never imagined
h"ps://www.flickr.com/photos/ta"oodjay/4129779298/	
  
But the effects that damage
people?
They are social. They are cultural.
They reflect the values *we* side
with, as a culture.
Gotcha.
Going home to cry now.
How can we make a difference?
WAIT
Stop pretending our problems are new
Learn to talk about privilege &
power relations
h"ps://www.flickr.com/photos/nuwandalice/	
  
Talk. Signal. Model.
h"ps://www.flickr.com/photos/100144679@N04/13629511575	
  
…if you decide to go online,
three things:
1. Your online signals need an identity
let’s be clear:
colleges & universities do NOT
need 23 separate
Twitter & Facebook accounts for
every single department on
campus
but they totally need 23 – or 53 –
or 503 – caring people who want to
connect and contribute to a
changing campus culture by
engaging with students
online and off.
2. Your online signals need to be visible
h"ps://www.flickr.com/photos/vinothchandar/5251078306	
  
Amplifying your intended audience
is a GREAT way to become more
visible to them
h"ps://www.flickr.com/photos/stopdown/2837077634/	
  
(saving others’ signals about you =
good too)
(warning: strong language incoming)
	
  
3. Your online signals need to be
signals you (and your institution)
can live with
redacted
http://www.flickr.com/photos/21031300@N02/4076687726/
It’s public. It’s people.
Always take the high road.
Success = lather, rinse, repeat
h"ps://www.flickr.com/photos/repairgenius/7258035052	
  
Social media = part of the problem.
It can also be part of making it better.
What signals will you send?
h"ps://www.flickr.com/photos/archer10/6292534445/	
  
Thank you.
@bonstewart
bstewart@upei.ca

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Social Media: Making Sense of Signals