In this 60-minute webinar workshop, Bluelock CTO Pat O’Day will use four real-life scenarios to help you modernize your approach to DR and backups. O’Day will showcase how you can leverage tools like continuous data protection, cloud elasticity and pay-as-you-go pricing to get better, more reliable protection for your application at a more compelling price point.
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Welcome
Join the #BLRaaS conversation on Twitter
Pat O’Day
• Chat your questions to Anne
and we’ll answer the majority
at the end, during Q&A. We’ll
answer a few throughout the
presentation as well.
• This webinar is being
recorded. We will email you
the recorded presentation
and slides in a few days.
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IT Challenges and Opportunities
Top 5 Challenges Facing IT1 Opportunity for Success
Developing a cloud strategy Faster transition and migration to cloud
with tailored application approach
Modernizing legacy applications Insightful tools and experienced staff
lower complex application hosting risks
Finding and retaining IT talent Work with providers who can deepen
your team bench strength and expertise
Datacenter space, power and cooling On-demand resources avoid stair step
purchasing and long time to value
Modernizing backup and recovery Access to new, modern capabilities
increase reliability of recovery
3
1 Gartner Cloud, Modernization and Staffing Challenges Top I&O Leader Concerns, Mike Chuba and Dave
Russell, 20 February 2014.
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Insights from the field
• Lesson 1 – Risk of prolonged outages and data
loss is real and growing
• Lesson 2 – Traditional methods are not
effective for modern businesses
• Lesson 3 - IT disaster risk is still hard to
explain to the business
• Lesson 4 - DR projects are hard to prioritize
(relative to KTLO)
5
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Disasters on the Rise
• Disasters (natural and man-made) are increasing
• Businesses are becoming more reliant on
technology, making IT more important than ever
0
50
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1953
1956
1959
1962
1965
1968
1971
1974
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1983
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1989
1992
1995
1998
2001
2004
2007
2010
FEMA Declared Disasters
(1953–2012)
Source: http://www.fema.gov/disasters/grid/year
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Flood Hail
Thunderstorm
High Winds
Ice Storms
Philadelphia 1086 674 2641 Ice:5
Cincinnati 869 957 2352 Ice:31
Nashville 545 963 2330 Ice:9
Louisville 582 827 2106 Ice:11
New York 1281 561 2027 Ice:9
Kansas City 1869 8179 6045 Ice:63
Dallas 871 2660 2657 Drought:52
Atlanta 236 1970 2204 Tropical:14
Seattle 34 11 11 Earthquake:41
Portland 61 34 35 Volcanos:10
Vegas 108 51 121 0
Indy 481 1269 2562 11/0/0
Source: USA.com Natural Disasters and Weather Extremes by City
Natural Disasters and Weather Extremes
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Human Error is the Biggest Cause
of IT Disasters
Survey analysis of
key factors that
cause major SME
IT incidents and
service failures
Continuitycentral.com; 17, November 2011. http://www.continuitycentral.com/news06032.html
Power/Commun
ication Failure
15%
Fire/Flood,
"Acts of God"
9%
Human
Error
47%
Server
Failure
29%
KEY FACTORS CAUSING FAILURE
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How effective is DR today?
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Do Not Have a Full DR Plan Don’t Test their DR Plan
DR Plan didn’t work Don’t Pass their DR Tests
60% 23%
40% 65%
All statistics courtesy of: “The State of Global Disaster Recovery Preparedness: Annual Report 2014.”
Published by the Disaster Recovery Preparedness Council, 2014.
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Cold SitePrimary Location
Traditional Approach 1 – Cold site
Data backed up
infrequently
May take days to re-
assemble applications
(if it works at all)
Recovery LocationPrimary Location
Traditional Approach 2 – Frugal warm site
Insufficient or
depreciated resources
provide only partial
return to service
Additional resources
can take days or
weeks to arrive
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Building 3Building 1
One event may impact
both datacenters
Traditional Approach 3 – Local hot site
Far awayBuilding 1
Very expensive use of
capital and talent
Traditional Approach 4 – Hot site (Expensive)
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“Rockstar” a DR simulator
• For each round:
oDefine the situation:
Draw One Event Card
Draw One Downtime Card
Draw One Impact Card
o Try to recover from the event:
Draw Two Asset Cards, discard
Draw Two Challenge Cards, discard
• Victory conditions:
o Reduce the downtime to zero or less
oReduce the downtime enough to
meet the business requirements
stated on the impact card
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F5 Networks
Solution: Two production Bluelock VDC5125 (East/West)
o Data is replicated in real time using SQL replication from the F5
Vegas 5125VDC to a second VDC5125 hosted in Indy
o Application recovery time is estimated to be less than one minute
leveraging F5 Application Traffic Management solutions
o Failover is fully automated
IndyVegas
Bluelock Confidential
Users
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Bluelock Confidential @Bluelock | www.bluelock.com | 22
Solution: tw telecom eLynk & Bluelock RaaS VDC4004
• Data is replicated in near real time from the Goodwill Indy colo
facility in Indianapolis to Bluelock Vegas
• Application recovery time is estimated to be less than one hour
Rewards Card
App
Goodwill of Indiana
twtc eLynk
Vegas
tw telecom
@Bluelock | www.bluelock.com | 22Bluelock Confidential
Customers
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Continuing Education
If you aren’t familiar with RaaS, we recommend the
following introductory webcasts for the basics:
View at: http://www.bluelock.com/resources/webcasts/
IT’s Challenges:
- Today IT is like this, tomorrow it can be better with modern technologies
Today your budget is fixed and talent is scarce and vulnerable. Business demand is increasing and your team isn’t growing.
As the world changes with a greater emphasis on mobile, SaaS and cloud, your team won’t be able to stay put where they are. You’ll need help to build what you need and serve your customers.
Market Landscape
Instead of throwing product slides at you or asking you a hundred questions and not offering any value in return, we’ve found that the most helpful approach is to create a dialog that can help dial in the most important capabilities you would like to add or grow, and canvasing any obstacles or barriers that might existing in your current approach making it challenging to get there. One tool that we’ve found useful is this overview of the current market landscape for cloud computing. In it we attempt to provide some education and contrast based on almost a decades worth of experience working with companies like yours to try and highlight some of the key strengths and weaknesses for each of the most common approaches to cloud in play today.
Transition 1: DIY/VAR (Click)
With the help of value added resellers, traditional companies could afford the luxury of building out their own datacenters and in some cases entire cloud service platforms. Building from scratch allowed for nearly limitless design possibilities. Making capital investments based on a five year plan allowed for a nearly unmatched TCO, and as long as you could acquire and maintain proper talent internal security and expertise was extremely strong. However, some companies have requirements where economies of scale and time to value are emerging priorities. These are elusive in a DIY approach due to the stair step nature procurement and sole proprietor nature of this approach. With the economy coming back and the rush for talent more competitive than ever, some companies are challenged to maintain their IT staffing and expertise levels. This has increased their dependency on reseller partners who commonly punch out at 5pm and don’t work nights and weekends often leaving internal IT on their own in an increasingly 24/7 non-stop business climate.
Transition 2: Megacloud (Click)
Looking at the challenges with DIY, there is growing interest for in many legitimate IT organizations to drive some uses cases to the mega cloud.
This interest is often spurred by workloads requiring high degrees of elasticity that can only be practically achieved in a truly multitenant large scale environment.
This economy of scale supported by a highly standardized approach often comes at the sacrifice of application or business requirements like compliance requiring you to fit the platform.
It may be easy to start, but difficult to master. There’s a low barrier to entry, but a high barrier to mature applciations. And those mature applications often suffer from platform lock-in and rigid, fixed preset options. Data auditing can be a problem as well.
Transition 3: Managed hosting (Click)
One compromise is the use of managed hosting.
Managed hosting affords a trusted provider to operate the infrastructure for you, so you can have your hands off. They offer highly leveraged access to expensive and valuable compliance, people, resources and the bets hardware in an application focused environment so you don’t have to worry about managing the infrastructure behind the applciaiton. And, because they have bench strength, there’s more diversity in skill sets and multiple people who can be experts at the same topic on staff. Challenges arise with partial self-service because you can’t turn everythign off, there may be friction between the engineer and the architect. There are few, if any, developer-oriented services.