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Major  Gift  Fundraising  
Done  EASILY  
from  the  donor’s  perspective
Your  Presenter  »  
Jay  B.  Love    
CEO  and  Co-­‐Founder  of  Bloomerang    
!
•  30  Years  of  Technology  Leadership  
•  Over  20,000  Database  Installations  
•  Former  Founder  &  CEO  of  eTapestry  
•  Former  CEO  of  Master  Software/Fund-­‐Master  
•  AFP  Board  Member  
•  AFP  Ethics  Committee  Chairman  
•  Center  on  Philanthropy  at  IU  Board  Member  
•  Innovation  Fund  at  Butler  University  Board  Member  
•  Gleaners  Food  Bank  Board  Member  
•  Co-­‐Chair  of  Indianapolis  YMCA  Capital  Campaign
stop  sign  image
Engagement

A

S

I

L

Y
Major  Gift  Success  »  
• Family  life  
• Hobbies  
• Career  
• Education  
• Aspirations  
• Passions  
• Why  they  give
Know  the  donor  »  
norman  rockwell  family  image
• Find  and  involve  they  have  relationships  with  
• Make  all  interactions  fun  (delight  them!)  
• Provide  them  with  (relevant)  volunteer  opportunities  
• Use  their  talents  wisely  
• Make  sure  they  know  multiple  people  in  the  org
Become  part  of  the  family  »  
Calculate  engagement  »  
• Scoring
Calculate  engagement  »  
• Scoring  
• Create  a  year-­‐long  plan  for  engagement
Calculate  engagement  »  
Amy  Eisenstein  »  
Sample  Cultivation  Plan  »  
Free  pdf  at  www.tripointfundraising.com
• Scoring    
• Create  multi-­‐year  plan  for  engagement  
• Use  the  0%,  10%,  90%  rule
Calculate  engagement  »  
0%
10%
90%!
Engage  new  donors,  or  else  »  
Engagement

Ask

S

I

L

Y
Major  Gift  Success  »  
stop  sign  image
Donor  communications  »  
“Successful  appeals  are  
quite  simple.  At  heart,  
they  are  love  letters  to  
donors  and  prospects,  
woven  through  with  
clear  cries  for  help.”  
!
-­‐Tom  Ahern,

Bloomerang  Donor  
Communications  Head  Coach
Beginning  
of  mail
End  of  mail
Elapsed  time:  
1-­‐3  seconds
You’re  trying  for  “mental  nods.”
Tom’s  Secret  to  Success  »  
Keep  the  donor  at  the  center.
Tom’s  Secret  to  Success  »  
It’s  not  about  you.

It’s  about  the  donor.
Not  you.

The  donor.
Not  you.
The  donor.
Don’t  bore  them.
Tom’s  Secret  to  Success  »  
Get  them  into  a  fight.
Tom’s  Secret  to  Success  »  
Remember  your  SMIT.
Tom’s  Secret  to  Success  »  
“Focus  on  the  SMIT  (single  most  important  thing)  
you  want  to  tell  someone,  right  now.  Ideally  
focused  on  a  story  about  an  individual.”

                                -­‐-­‐  Jonathon  Grapsas
Personalize!  »  
• Use  their  name  
• Use  the  pronoun  “you”  
• Include  an  audience  
attribute    
• (“as  a  parent,  you  
know…”)  
• Include  geography    
• (“as  a  resident  of…”)  
• Handwritten  touches,  or  
all  handwritten
Acknowledgements  »  
• Share  stories,  not  success  
• Prove  that  it  was  worthy  of  their  support  
• Tell  how  money  was  spent  
• Multiple  modes  of  communication  (phone,  in-­‐person)
Engagement

Ask

System

I

L

Y
Major  Gift  Success  »  
team  image
All  interactions  must  be  recorded    
and  accessible  to  everyone.
butler  u  image
Engagement

Ask

System

Intelligence

L

Y
Major  Gift  Success  »  
data  image
Public  Info  is  Good  
Info  Provided  by  the  Donor  Better!
5  best  indicators  »  
5  best  indicators  »  
1. Previous  Giving  To  Your  
Nonprofit
https://bloomerang.co/blog/5-­‐indicators-­‐for-­‐identifying-­‐the-­‐best-­‐potential-­‐donors
5  best  indicators  »  
1. Previous  Giving  To  Your  
Nonprofit  
2. Giving  to  Other  Nonprofits
https://bloomerang.co/blog/5-­‐indicators-­‐for-­‐identifying-­‐the-­‐best-­‐potential-­‐donors
5  best  indicators  »  
1. Previous  Giving  To  Your  
Nonprofit  
2. Giving  to  Other  Nonprofits  
3. Participation  as  a  
Foundation  Trustee
https://bloomerang.co/blog/5-­‐indicators-­‐for-­‐identifying-­‐the-­‐best-­‐potential-­‐donors
5  best  indicators  »  
1. Previous  Giving  To  Your  
Nonprofit  
2. Giving  to  Other  Nonprofits  
3. Participation  as  a  
Foundation  Trustee  
4. Federal  Political  Giving
https://bloomerang.co/blog/5-­‐indicators-­‐for-­‐identifying-­‐the-­‐best-­‐potential-­‐donors
5  best  indicators  »  
1. Previous  Giving  To  Your  
Nonprofit  
2. Giving  to  Other  Nonprofits  
3. Participation  as  a  
Foundation  Trustee  
4. Federal  Political  Giving  
5. Real  Estate  Ownership
https://bloomerang.co/blog/5-­‐indicators-­‐for-­‐identifying-­‐the-­‐best-­‐potential-­‐donors
hugging  image
Engagement

Ask

System

Intelligence

Legacy

Y
Major  Gift  Success  »  
legacy  image
When/how  to  ask  »  
• Okay  to  introduce  after  2  years  of  giving
When/how  to  ask  »  
• Okay  to  introduce  after  2  years  of  giving  
• Do  it  in  person
When/how  to  ask  »  
• Okay  to  introduce  after  2  years  of  giving  
• Do  it  in  person  
• Base  it  on  a  project  opportunity
When/how  to  ask  »  
• Okay  to  introduce  after  2  years  of  giving  
• Do  it  in  person  
• Base  it  on  a  project  opportunity  
• Legacy  can  be  increased  over  time
When/how  to  ask  »  
• Okay  to  introduce  after  2  years  of  giving  
• Do  it  in  person  
• Base  it  on  a  project  opportunity  
• Legacy  can  be  increased  over  time  
• Be  aware  of  family  needs
Engagement

Ask

System

Intelligence

Legacy

You
Major  Gift  Success  »  
Remember  »  
• Strive  for  continuous  improvement  and  education
Remember  »  
• Strive  for  continuous  improvement  and  education  
• Become  a  donor  yourself  and  see  what  other  people  do  
that  works
Remember  »  
• Strive  for  continuous  improvement  and  education  
• Become  a  donor  yourself  and  see  what  other  people  do  
that  works  
• Build  relationships  with  estate  planning  attorneys,  
financial  planners  and  CPAs  to  educate  yourself
Remember  »  
• Strive  for  continuous  improvement  and  education  
• Become  a  donor  yourself  and  see  what  other  people  do  
that  works  
• Build  relationships  with  estate  planning  attorneys,  
financial  planners  and  CPAs  to  educate  yourself  
• Give  someone  the  opportunity  to  leave  a  legacy!
Remember  »  
“We make a living by what we get.
We make a life by what we give.” 

— Winston Churchhill
Questions?
images  via:  
https://www.flickr.com/photos/jimjanuary/  
https://www.flickr.com/photos/84388958@N03/  
https://www.flickr.com/photos/leitakma3y/  
https://www.flickr.com/photos/wonderlane/  
https://www.flickr.com/photos/yogendra174/  
https://www.flickr.com/photos/joshme17/  
https://www.flickr.com/photos/seanhobson/  
jay.love@bloomerang.co  
!
https://bloomerang.co/resources

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Major Gift Fundraising Done EASILY

  • 1. Major  Gift  Fundraising   Done  EASILY   from  the  donor’s  perspective
  • 2. Your  Presenter  »   Jay  B.  Love     CEO  and  Co-­‐Founder  of  Bloomerang     ! •  30  Years  of  Technology  Leadership   •  Over  20,000  Database  Installations   •  Former  Founder  &  CEO  of  eTapestry   •  Former  CEO  of  Master  Software/Fund-­‐Master   •  AFP  Board  Member   •  AFP  Ethics  Committee  Chairman   •  Center  on  Philanthropy  at  IU  Board  Member   •  Innovation  Fund  at  Butler  University  Board  Member   •  Gleaners  Food  Bank  Board  Member   •  Co-­‐Chair  of  Indianapolis  YMCA  Capital  Campaign
  • 5.
  • 6. • Family  life   • Hobbies   • Career   • Education   • Aspirations   • Passions   • Why  they  give Know  the  donor  »  
  • 8. • Find  and  involve  they  have  relationships  with   • Make  all  interactions  fun  (delight  them!)   • Provide  them  with  (relevant)  volunteer  opportunities   • Use  their  talents  wisely   • Make  sure  they  know  multiple  people  in  the  org Become  part  of  the  family  »  
  • 9.
  • 12.
  • 13. • Scoring   • Create  a  year-­‐long  plan  for  engagement Calculate  engagement  »  
  • 15. Sample  Cultivation  Plan  »   Free  pdf  at  www.tripointfundraising.com
  • 16. • Scoring     • Create  multi-­‐year  plan  for  engagement   • Use  the  0%,  10%,  90%  rule Calculate  engagement  »   0% 10% 90%!
  • 17. Engage  new  donors,  or  else  »  
  • 20. Donor  communications  »   “Successful  appeals  are   quite  simple.  At  heart,   they  are  love  letters  to   donors  and  prospects,   woven  through  with   clear  cries  for  help.”   ! -­‐Tom  Ahern,
 Bloomerang  Donor   Communications  Head  Coach
  • 21. Beginning   of  mail End  of  mail Elapsed  time:   1-­‐3  seconds
  • 22. You’re  trying  for  “mental  nods.” Tom’s  Secret  to  Success  »  
  • 23. Keep  the  donor  at  the  center. Tom’s  Secret  to  Success  »  
  • 24. It’s  not  about  you.
 It’s  about  the  donor.
  • 28.
  • 29. Don’t  bore  them. Tom’s  Secret  to  Success  »  
  • 30. Get  them  into  a  fight. Tom’s  Secret  to  Success  »  
  • 31. Remember  your  SMIT. Tom’s  Secret  to  Success  »  
  • 32. “Focus  on  the  SMIT  (single  most  important  thing)   you  want  to  tell  someone,  right  now.  Ideally   focused  on  a  story  about  an  individual.”
                                -­‐-­‐  Jonathon  Grapsas
  • 33.
  • 34. Personalize!  »   • Use  their  name   • Use  the  pronoun  “you”   • Include  an  audience   attribute     • (“as  a  parent,  you   know…”)   • Include  geography     • (“as  a  resident  of…”)   • Handwritten  touches,  or   all  handwritten
  • 35. Acknowledgements  »   • Share  stories,  not  success   • Prove  that  it  was  worthy  of  their  support   • Tell  how  money  was  spent   • Multiple  modes  of  communication  (phone,  in-­‐person)
  • 38. All  interactions  must  be  recorded     and  accessible  to  everyone.
  • 41. data  image Public  Info  is  Good   Info  Provided  by  the  Donor  Better!
  • 43. 5  best  indicators  »   1. Previous  Giving  To  Your   Nonprofit https://bloomerang.co/blog/5-­‐indicators-­‐for-­‐identifying-­‐the-­‐best-­‐potential-­‐donors
  • 44. 5  best  indicators  »   1. Previous  Giving  To  Your   Nonprofit   2. Giving  to  Other  Nonprofits https://bloomerang.co/blog/5-­‐indicators-­‐for-­‐identifying-­‐the-­‐best-­‐potential-­‐donors
  • 45. 5  best  indicators  »   1. Previous  Giving  To  Your   Nonprofit   2. Giving  to  Other  Nonprofits   3. Participation  as  a   Foundation  Trustee https://bloomerang.co/blog/5-­‐indicators-­‐for-­‐identifying-­‐the-­‐best-­‐potential-­‐donors
  • 46. 5  best  indicators  »   1. Previous  Giving  To  Your   Nonprofit   2. Giving  to  Other  Nonprofits   3. Participation  as  a   Foundation  Trustee   4. Federal  Political  Giving https://bloomerang.co/blog/5-­‐indicators-­‐for-­‐identifying-­‐the-­‐best-­‐potential-­‐donors
  • 47. 5  best  indicators  »   1. Previous  Giving  To  Your   Nonprofit   2. Giving  to  Other  Nonprofits   3. Participation  as  a   Foundation  Trustee   4. Federal  Political  Giving   5. Real  Estate  Ownership https://bloomerang.co/blog/5-­‐indicators-­‐for-­‐identifying-­‐the-­‐best-­‐potential-­‐donors
  • 48.
  • 52. When/how  to  ask  »   • Okay  to  introduce  after  2  years  of  giving
  • 53. When/how  to  ask  »   • Okay  to  introduce  after  2  years  of  giving   • Do  it  in  person
  • 54. When/how  to  ask  »   • Okay  to  introduce  after  2  years  of  giving   • Do  it  in  person   • Base  it  on  a  project  opportunity
  • 55. When/how  to  ask  »   • Okay  to  introduce  after  2  years  of  giving   • Do  it  in  person   • Base  it  on  a  project  opportunity   • Legacy  can  be  increased  over  time
  • 56. When/how  to  ask  »   • Okay  to  introduce  after  2  years  of  giving   • Do  it  in  person   • Base  it  on  a  project  opportunity   • Legacy  can  be  increased  over  time   • Be  aware  of  family  needs
  • 58. Remember  »   • Strive  for  continuous  improvement  and  education
  • 59. Remember  »   • Strive  for  continuous  improvement  and  education   • Become  a  donor  yourself  and  see  what  other  people  do   that  works
  • 60. Remember  »   • Strive  for  continuous  improvement  and  education   • Become  a  donor  yourself  and  see  what  other  people  do   that  works   • Build  relationships  with  estate  planning  attorneys,   financial  planners  and  CPAs  to  educate  yourself
  • 61. Remember  »   • Strive  for  continuous  improvement  and  education   • Become  a  donor  yourself  and  see  what  other  people  do   that  works   • Build  relationships  with  estate  planning  attorneys,   financial  planners  and  CPAs  to  educate  yourself   • Give  someone  the  opportunity  to  leave  a  legacy!
  • 62. Remember  »   “We make a living by what we get. We make a life by what we give.” 
 — Winston Churchhill
  • 64. images  via:   https://www.flickr.com/photos/jimjanuary/   https://www.flickr.com/photos/84388958@N03/   https://www.flickr.com/photos/leitakma3y/   https://www.flickr.com/photos/wonderlane/   https://www.flickr.com/photos/yogendra174/   https://www.flickr.com/photos/joshme17/   https://www.flickr.com/photos/seanhobson/   jay.love@bloomerang.co   ! https://bloomerang.co/resources