18. The future of content management
systems is in their ability to
capture the content in a clean,
presentation-independent way.
—Daniel Jacobson, Netflix
48. They hate
all the fields.
They say they want
Microsoft Word.
WYSIWYG
is what they
understand.
49. If I had asked people what
they wanted, they would have
said faster horses.
—Not Henry Ford
50.
51. “Beautiful software, even for back-end
users, is becoming an expectation.
We’re moving in this direction
because we now understand that
better content management systems
foster better content.
—Matt Thompson