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Reseller Partner Program Brandon J. Warren Channel Sales Manager InterCall bjwarren@intercall.com 720-842-4790 office 303-250-2133 mobile
At a Glance  Large global presence ,[object Object]
More than 400,000 ports and over 150,000 IP ports deployed worldwideMarket leader ,[object Object]
Largest reseller of Cisco WebEx™ solutions and Microsoft® Office Live MeetingStrong customer list ,[object Object]
Support more than 75,000 organizations and over 1.2M unique conference leadersAwards and accolades ,[object Object]
North American Conferencing Services Customer Value Enhancement Award – Frost and Sullivan 2008
North American Conferencing Company of the Year Award - Frost & Sullivan 2007
Largest Conferencing Service Provider in the World – Wainhouse Research 2007 Commitment to personal attention ,[object Object]
Over 1600 operators and customer service representatives worldwide Financially healthy ,[object Object]
Generated over $1B in revenue (2009),[object Object]
InterCall Wholesale at a Glance Strong growth of channel program ,[object Object]
1500+ agent and reseller partners.Key benefits that drive partner success Competitive buy rates. Generic and private label options. Progressive product portfolio and strategic partners. Robust branding capabilities. FREE product and sales training. Partner portal for online access to sales tools, marketing materials and product information. Dedicated partner team for sales, product, marketing and account support. Lucrative sales opportunities  ,[object Object]
Approximately 12% growth year over year from event business (i.e., operator assisted audio and streaming sales) ,[object Object]
Conferencing Industry Overview ,[object Object]
Introduction of new technologies, such as web conferencing, have been well-received and are growing in adoption at a fast rate.Data source:  Wainhouse Research Q1 2010
Global Market Leader InterCall is currently the #1 and largest conferencing service provider in virtually every major market around the globe. Source:  Wainhouse Research, 2010 market positions 7 7
Worldwide Coverage and Support CANADA U.S. APAC EMEA LATIN AMERICA Voice Bridging Centers Web Data Centers Call Centers Video Bridging Centers Network Operations Center Sales/Administrative Offices Streaming Servers
World Class Infrastructure We own and maintain the most technologically advanced conferencing equipment worldwide No outsourcing - InterCall owns and operates all of its centers, bridges and calls Network design and infrastructure: Capacity usage never exceeds 70% 99.9% uptime Ability to link bridges automatically, with multiple bridges acting as one virtual bridge Multiple vendor strategy in place Network engineered for non-blocking, eliminating customer connectivity issues
The Case for Conferencing Better Manage Your Costs: Airport downtime creates 4-6 hours of lost productivity per trip.  “Flight delays cost the US economy $15 Billion a year”Washington Post, 01.27.08 Average cost for a business trip in 2010 is expected to hit over $1000 / person.American Express Global Business Travel Forecast, Sept. 2009 Better Manage Productivity: 15% of business travelers surveyed said that business travel made them LESS productive, while over 50% admitted that some of their trips were not necessary. Over half of business travelers admitted that some of their trips were not necessary. Giving employees more flexibility to manage their work/life balance improves job satisfaction and breeds loyalty. Better Communicate: 72% of Americans say that advanced technology, such as conferencing and collaboration tools, enables them to work faster, better and improves their morale. More than four out of five American workers (81%) say that technology helps them be more efficient and more productive at work.  25% of American workers say their job security is partially dependent on their supervisor seeing they are connected to work even after hours.

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Reseller Partner Program Overview

  • 1. Reseller Partner Program Brandon J. Warren Channel Sales Manager InterCall bjwarren@intercall.com 720-842-4790 office 303-250-2133 mobile
  • 2.
  • 3.
  • 4.
  • 5.
  • 6. North American Conferencing Services Customer Value Enhancement Award – Frost and Sullivan 2008
  • 7. North American Conferencing Company of the Year Award - Frost & Sullivan 2007
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  • 15. Introduction of new technologies, such as web conferencing, have been well-received and are growing in adoption at a fast rate.Data source: Wainhouse Research Q1 2010
  • 16. Global Market Leader InterCall is currently the #1 and largest conferencing service provider in virtually every major market around the globe. Source: Wainhouse Research, 2010 market positions 7 7
  • 17. Worldwide Coverage and Support CANADA U.S. APAC EMEA LATIN AMERICA Voice Bridging Centers Web Data Centers Call Centers Video Bridging Centers Network Operations Center Sales/Administrative Offices Streaming Servers
  • 18. World Class Infrastructure We own and maintain the most technologically advanced conferencing equipment worldwide No outsourcing - InterCall owns and operates all of its centers, bridges and calls Network design and infrastructure: Capacity usage never exceeds 70% 99.9% uptime Ability to link bridges automatically, with multiple bridges acting as one virtual bridge Multiple vendor strategy in place Network engineered for non-blocking, eliminating customer connectivity issues
  • 19. The Case for Conferencing Better Manage Your Costs: Airport downtime creates 4-6 hours of lost productivity per trip. “Flight delays cost the US economy $15 Billion a year”Washington Post, 01.27.08 Average cost for a business trip in 2010 is expected to hit over $1000 / person.American Express Global Business Travel Forecast, Sept. 2009 Better Manage Productivity: 15% of business travelers surveyed said that business travel made them LESS productive, while over 50% admitted that some of their trips were not necessary. Over half of business travelers admitted that some of their trips were not necessary. Giving employees more flexibility to manage their work/life balance improves job satisfaction and breeds loyalty. Better Communicate: 72% of Americans say that advanced technology, such as conferencing and collaboration tools, enables them to work faster, better and improves their morale. More than four out of five American workers (81%) say that technology helps them be more efficient and more productive at work. 25% of American workers say their job security is partially dependent on their supervisor seeing they are connected to work even after hours.
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  • 36. Reseller Partner Program Goal and Strategy Our strategy for the Reseller Partner Program is to attract and grow partners with a sales oriented program that offers the products, tools and support to ensure your sales success. The program is gears towards revenue growth – more aggressive growth by the partner equates to more competitive buy rates and more sales and marketing support. Your success is our success. This means that we have the dedication and foundation to provide the necessary leadership, resources and focus to successfully grow the Reseller Partner Program year over year.
  • 37.
  • 38. Customized sales and product training programs.
  • 39. Competitive, flexible pricing to meet the needs of varied business models.
  • 40. Private-label options under your brand name for conferencing services.
  • 41. Partner extranet with sales and marketing tools and product information.
  • 42. Complete technical and operational implementation.
  • 45. Choice of billing options.
  • 46.
  • 47. Online reservations, reports and account information
  • 48.
  • 49. Partner Portal InterCall’s partner extranet allows partners quick and easy access to a diversity of product information as well as sales tools and marketing collateral.
  • 50. Custom Collateral InterCall provides word documents on the partner extranet for you to add your contact information, company logo, and branding elements. We offer in-house talent to assist: Branding involves logo placement and inclusion of contact information Branding provided for existing: Product Sell Sheets Service Overviews Vertical Solution Selling Delivery of custom collateral: Electronic format (Word and/or PDF) Two-week turnaround (varies based on number of pieces and degree of customization) Note: Custom collateral pertains to existing marketing materials approved by product management. Get started! Email sesteele@intercall.com
  • 51. How to Get Started ! Sign contract and/or addendum (as applicable). Participate in partner implementation training. Sign-up for sales and product training (as applicable). Register for Partner Extranet at https://wholesale.intercall.com. Sign up for Wholesale Partner Connections Key MarketingBenefits and Essential Sales Tools Innovative Product Portfolio with Progressive Development Competitive Buy Rates and Flexible Pricing Models Excellence in ServiceDelivery on Global Basis