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Facebook Sponsored Stories Guide
1.
Sponsored Stories for
Premium and Marketplace April 25th, 2011 What are Sponsored Stories? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2 Sponsored Stories Types . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3 Page Like Story . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3 Page Post Story . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4 Page Post Like Story . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5 App Used and Game Played Story . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6 App Share Story . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7 Check-in Story . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8 Domain Story . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9 Summary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10 Create Marketplace Sponsored Stories in 5 easy steps . . . . . . . . . . . . . . .11 Facebook © 2011 Page 1
2.
What are Sponsored
Stories? People are naturally interested in things their friends care about. That’s why the News Feed is such a central part of Facebook: News Feed stories give friends an easy way to show each other what they like. Now with Sponsored Stories, you can increase the visibility of these powerful News Feed stories when they relate to your organization or business. No matter how many fans you have, they are only a portion of the people you can reach on Facebook. Sponsored Stories broadens your reach by allowing your fans to help their friends discover your brand and connect with your campaign objectives. Like Facebook Ads, Sponsored Stories are non-disruptive and respect people’s privacy settings. There are seven types of Sponsored Stories that each surface different types of content. How Sponsored Stories work: 1 A person engages with your Page, App, Place or Domain. 2 Normally, a story about this activity can be generated on their friends’ News Feeds, which their friends may or may not see due to the dynamic nature of News Feed. 3 By including Sponsored Stories with your Facebook Ads campaign, this person’s friends can also see the story appear in the right-hand side of Facebook. Sponsored Stories also support the content that your Facebook Page publishes to its fans. The dynamic nature and unique algorithm behind each person’s News Feed means that each person’s experience is different on Facebook. For Page owners, this means that some of your fans do not see your valuable Page posts (status updates, videos, photos) in their News Feed. Sponsored Stories for Page Posts allows Page owners to ensure your fans see the content that your Page publishes. © 2011 Facebook, Inc. All rights reserved. Product specifications subject to change without notice. Page 2
3.
Sponsored Stories Types
All Sponsored Stories are 240 px wide and have variable height. Since they’re generated from the actions people take with your business, you do not need to add a creative to your Sponsored Stories campaign. 1. Page Like Story What happens: Someone liked your Page directly from Facebook or from the Like Box on your website at any point in time. What you can do: You can use the Page Like Story to make sure his friends know about this action. Friend’s Photo & Name The photo and link take you to this friend’s profile Mike Fretto and Mary-Jane Page Name Full name Faul like Southwest Airlines . of Page is preserved (up to 70 characters) Page Image Thumbnail Southwest Airlines 50px wide, 50px high (same as Like thumbnail managed by Page; aspect ratio is preserved). Takes Like Clicking on it makes you to Page you a fan of the Page, inline © 2011 Facebook, Inc. All rights reserved. Product specifications subject to change without notice. Page 3
4.
2. Page Post
Story What happens: You published a post from your Facebook Page to your fans. What you can do: You can use the Page Post Story to make sure that more of your fans see your most recent Page post*. *Note: excludes posts with language or location filtering Page Name & Photo Take you to Page. Full name of Page is preserved (up to 70 characters) CNN Heroes This week’s CNN Page Post Takes you Hero uses the internet to redefine to the permalink for the ‘family’ for teens who’ve lost many News Feed story adults to AIDS . Look for her later tonight at http://CNNHeroes .com . CNN Heroes 2011 Comment & Like Tags Take you - Everyday People Share Allows you to to the permalink for the News Feed Changing the World share the Page post on story, where you can comment CNNHeroes .com your profile or send as a and/or like the story as well message to a friend 2 24 · Share • If Page post is an image alone: max dimensions of 90px wide, 90px high (aspect ratio is pre- served); 70 character maximum for photo title • If Page post is an image with comment: 50 px wide, 50px high (aspect ratio is preserved); 70 character maximum for photo title; 100 character maximum (followed by ellipses) • If Page post is a video alone*: 90px wide, 90px high (aspect ratio is preserved); 70 character maximum for video title • If Page post is a video with comment*: 50px wide, 50px high (aspect ratio is preserved); 70 char- acter maximum for video title; 100 character maximum (followed by ellipses) for comment *Note: Premium Sponsored Stories have video-play capabilities inline, while Marketplace Spon- sored Stories do not. © 2011 Facebook, Inc. All rights reserved. Product specifications subject to change without notice. Page 4
5.
3. Page Post
Like Story What happens: One of your fans liked one of your Page posts in the last seven days. What you can do: You can use the Page Post Like Story to make sure his friends know about this action. Friend’s Photo & Name Page Name Takes you to The photo and link take you to Page.. Full name of Page is pre- served (up to 70 characters) this friend’s profile Fidji Simo likes adidas Soccer’s album FC Dallas 4/17/11 . FC Dallas 4/17/11 Page Post Takes you Comment & Like Tags to the permalink for the Take you to the permalink for the News Feed story News Feed story, where you can com- ment and/or like the story as well 23 174 • If the liked Page post is a status update: 100 character maximum (followed by ellipses) • If the liked Page post is an image alone: max dimensions of 90px wide, 90px high (aspect ratio is preserved); 70 character maximum for photo title • If the liked Page post is an image with comment: 50 px wide, 50px high (aspect ratio is pre- served); 70 character maximum for photo title; 100 character maximum (followed by ellipses) • If the liked Page post is a video alone*: 90px wide, 90px high (aspect ratio is preserved); 70 character maximum for video title • If the liked Page post is a video with comment*: 50px wide, 50px high (aspect ratio is preserved); 70 character maximum for video title; 100 character maximum (followed by ellipses) for comment *Note: Premium Sponsored Stories have video-play capabilities inline, while Marketplace Sponsored Stories do not. © 2011 Facebook, Inc. All rights reserved. Product specifications subject to change without notice. Page 5
6.
4. App Used
and Game Played Story What happens: Someone used your App or played your Game at least twice or for at least 10 minutes in the last month. What you can do: You can use the App Used and Game Played Story to make sure his friends know about this action. App Name Full title of the App story is pre- Friend’s Photo & served (up to 70 charac- Name The photo and ters). Takes you to the link take you to this Canvas App page friend’s profile Lauryn Hale played Glory of Rome . Play Takes you to the Glory of Rome Canvas App page App Image Thumbnail Play 50px wide, 50px high (same as thumbnail managed by App; aspect ratio is pre- served). Takes you to the Canvas App page © 2011 Facebook, Inc. All rights reserved. Product specifications subject to change without notice. Page 6
7.
5. App Share
Story What happens: Someone shared a story from your App in the last seven days. What you can do: You can use the App Share Story to make sure his friends know about this action. Comment by Friend Friend’s Photo & Name (if applicable) The photo and link take you to 100 character maximum this friend’s profile (followed by ellipses) Hayes Metzger is supporting the UCSF Benoff Children’s Hospital . Double win . App Name Full title of application story is Eventbrite - TechCrunch and preserved (up to 70 char- App Image Thumbnail 50px acters). Takes you to the CrunchGear present wide, 50px high (same as thumb- TRON: Legacy in 3-D Canvas App page nail managed by Application; as- (San Francisco) pect ratio is preserved) Takes you Eventbrite to the Canvas App page 4 · Get Tickets Action Link Comment and Like Tags Take Takes you to a specific you to the permalink for the News place in the Canvas App Feed story, where you can com- page that is designated ment and/or like the story as well by the App developer © 2011 Facebook, Inc. All rights reserved. Product specifications subject to change without notice. Page 7
8.
6. Check-in Story
What happens: Someone checked in and/or claimed a deal at one of your claimed Places in the last seven days using Facebook Places. What you can do: You can use the Check-in Story to make sure his friends know about this action. Comment by Friend Friend’s Photo & Names (if applicable) The photo and link take you to 100 character maximum this friend’s profile Lisa Carey Second time today — (followed by ellipses) at Starbucks with Philip Zigoris Place Image Thumbnail Starbucks Place Name Full name 50px wide, 50px high (same as Like of Place is preserved (up thumbnail managed by Place Page; to 70 characters). Goes to aspect ratio is preserved). Goes to 1 1 parent Page (Page admin parent Page (Page admin specifies specifies default landing default landing tab for people who tab for people who are are not yet fans of the Page) not yet fans of the Page) Comment and Like Tags Take Like If the person viewing the Sponsored you to the permalink for the News Story is not already a fan of your Place, Feed story, where you can com- they will have the option to Like your Place ment and/or like the story as well from the Sponsored Story. For Sponsored Stories promoting check-ins to Places that are connected to a parent Page, the person viewing the Sponsored Story who is not already a fan of your Page will have the option to Like your parent Page from the Sponsored Story © 2011 Facebook, Inc. All rights reserved. Product specifications subject to change without notice. Page 8
9.
7. Domain Story
What happens: Someone liked a piece of content on your website using the Like button, shared a piece of content from your website using the Share button, or pasted a link to your website in his status update in the last seven days. What you can do: You can use the Domain Story to make sure his friends know about this action. Comment by Friend (if applicable) Friend’s Photo & Names 80 character maximum The photo and link take you to (followed by ellipses) this friend’s profile Mike Fretto Great cause Autism Thing Dark Story Title 70 charac- T-shirt on CafePress .com ters before ellipses. Takes Image Thumbnail 50px wide, www .cafepress .com you to the Open Graph 50px high. For Likes and Shares, the object page on that domain image is the one specified in the 1· Share where action occurred meta tags on the page. For pasted links, the image is the same as the one chosen by the user in the News URL Takes you to the Feed Story. Takes you to the Open home page of the domain Graph object page on that domain where the action occurred Share Allows you to share the story on your profile Comment and Like tags Take or send as a message to a you to the permalink for the News friend Feed story, where you can comment and/or like the story as well © 2011 Facebook, Inc. All rights reserved. Product specifications subject to change without notice. Page 9
10.
Summary: 7 Sponsored
Stories types Story type Image Story content Who sees it Page Like Someone liked your Page directly The friends of your fans. from Facebook or from the Like Box on your website at any point in time. Page Post You published a post from your Your current fans. Facebook Page to your fans. Page Post Like One of your fans liked one of your The friends of your fans who liked Page posts in the last seven days. your Page posts. App Used and Someone used your App or played The friends of the people who used Game Played your Game at least twice or for at your App or played your Game. least 10 minutes in the last month. App Shared Someone shared a story from your The friends of the people who App in the last seven days. shared a story from your App. Check-in Someone checked in and/or The friends of the people who claimed a deal at one of your checked in or claimed a Deal. claimed Places in the last seven days using Facebook Places. Domain Someone liked a piece of content The friends of the people who liked on your website using the Like or shared content from your site. button, shared a piece of content from your website using the Share button, or pasted a link to your website in his status update in the last seven days. © 2011 Facebook, Inc. All rights reserved. Product specifications subject to change without notice. Page 10
11.
Create Marketplace Sponsored
Stories in 5 easy steps Step 1 Go to http://www.facebook.com/ads/create Step 2 Select the Destination you want to promote In the ‘Destination’ drop-down menu, please select the Page, Place, App or Domain that you want to promote using Sponsored Stories. If you want to promote stories coming from your Domain, you will first need to claim your Domain. This process should take your developer about five minutes to complete and simply involve adding tags to the header of your webpage. Claiming your Domain will also allow you to get access to Insights for Domains, a Facebook dashboard providing detailed ana- lytics about the people who interact with content on your website. To claim your domain, please click here and follow the instructions under “Claiming a Domain”. © 2011 Facebook, Inc. All rights reserved. Product specifications subject to change without notice. Page 11
12.
Step 3
Select the type of stories you want to promote Under ‘Type’, please select ‘Sponsored Stories’. The type of Sponsored Stories that you will be able to select under ‘Story Type’ will vary: • For a Page, you will be able to choose a Page Like Story, a Page Post Story or a Page Post Like Story • For a Place, you will be able to choose a Page Like Story, a Page Post Story, a Page Post Like Story or a Check-in Story • For an App that is a Game, you will be able to choose an App Share Story or a Game Played Story • For an App that is not a Game, you will be able to choose an App Share Story or an App Used Story • For a Domain, you will only be able to select a Domain Story In order to create several types of Sponsored Stories, you have to go through the create flow each time you want to create a new type. Please refer to pages 3 to 9 of this guide to determine which type of Sponsored Stories will help you achieve your marketing objectives. © 2011 Facebook, Inc. All rights reserved. Product specifications subject to change without notice. Page 12
13.
Step 4
Select your targeting criteria Sponsored Stories are targeted to people who are eligible to see the story in their News Feed. You can narrow down your target audience further using the same targeting options that are available for Marketplace Ads. For more information about these targeting criteria, please visit the Guide to Facebook Ads at http://www.facebook.com/adsmarketing/ ! Please be aware that using additional targeting options will reduce your reach. Step 5 Set up your campaign budget, pricing and scheduling You can set up your campaign budget, pricing and scheduling for Sponsored Stories the same way you would for Marketplace Ads. You can learn more about it by visiting the Guide to Facebook Ads at http://www.facebook.com/adsmarketing. Recommendation: Increase organic actions Sponsored Stories depend on the amount of organic actions people take with your Page, Place, App or Domain. Therefore, we recommend that you use both Sponsored Stories and Facebook Ads. Your ad campaign will increase the number of actions people take with your content, while Sponsored Stories will broaden the reach of those actions. Additionally, we advise you to put social plugins on prominent locations your website and give people compelling reasons to share content from your site in order to increase to number of organic stories about your business. © 2011 Facebook, Inc. All rights reserved. Product specifications subject to change without notice. Page 13