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OPENING REMARKS
  What College Students Think:
  Making Information Pay for
  Higher Ed Publishing
  February 9, 2011 | New York City




                                              1
© 2011, the Book Industry Study Group, Inc.
Show me the data
(all the really important stuff)

                                        Women = In the elevator bank
                                        Men = One flight up



                                        Password = 6V43X3


                                        MIP for Higher Ed = #mipHE
                                        BISG = #BISG


© 2011, the Book Industry Study Group                                  www.bisg.org   2
Special thanks to our


       Anchor Sponsor




                                        Sliver Sponsor




© 2011, the Book Industry Study Group               www.bisg.org   3
And to our


        Supporting Organizations




© 2011, the Book Industry Study Group   www.bisg.org   4
© 2011, the Book Industry Study Group, Inc.   www.bisg.org   5
Creating a more informed,
            empowered and efficient book
            industry supply chain for both
             physical and digital products.

                 BISG is committed to the development of
                   effective industry-wide standards, best
                practices, research and events that enhance
                  relationships between trading partners.

© 2011, the Book Industry Study Group, Inc.           www.bisg.org   6
© 2011, the Book Industry Study Group, Inc.   www.bisg.org   7
Improving the ratio
                                      of signal-to-noise in
                                        the book industry
© 2011, the Book Industry Study Group, Inc.            www.bisg.org   8
Supply Chain to…




                                                           Channel



          Content       Customer-driven process
                              Product        Delivery                                Market        Customer




    Existing                  Magazine                 Retail                   Individual
    Repurposed?               Books                    Mail                     Corporate
    New                       Newsletters              Web                      Higher Education
    Acquired                  Cases                    Third Parties (Amazon,
    Metadata                  Articles                 etc…)
                              eLearning                Conference
                              HBR Archive
                              Solutions
                              PDF’s
                              Audio
                              Podcasting
                              Blog
                              Conference
                              Video
                              Satellite
© 2011, the Book Industry Study Group                                                              www.bisg.org   9
                                Experience/Community
                                (Exchange $/Data)
The puzzle we’re
now solving…




                                                       Illustration taken from:
                                        The Math Book: From Pythagoras to the 57th Dimension
                                             by Clifford A. Pickover, Sterling Publishing




© 2011, the Book Industry Study Group                                                          www.bisg.org   10
Tech-centric
view of the cube…

                                        POD     CRM           XML




                                               DIGITAL
                                   Metadata   STRATEGY      E-Books




                                        DRM     RFID     Mobile Devices




© 2011, the Book Industry Study Group                                     www.bisg.org   11
Customer-centric
view of the cube…

                                 Customer-      Customer    Customer
                               Driven Product     Data      Intimacy
                                Development




                                  Customer      CUSTOMER    Customer
                                Requirements    STRATEGY    Workflow




                                 Customer       Customer     Customer
                               Empowerment       Delight   Transparency




© 2011, the Book Industry Study Group, Inc.                               www.bisg.org   12
OPENING REMARKS
  What College Students Think:
  Making Information Pay for
  Higher Ed Publishing
  February 9, 2011 | New York City




                                              13
© 2011, the Book Industry Study Group, Inc.

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BISG's MIP for Higher Ed - Lubeck, Scott -- opening remarks

  • 1. OPENING REMARKS What College Students Think: Making Information Pay for Higher Ed Publishing February 9, 2011 | New York City 1 © 2011, the Book Industry Study Group, Inc.
  • 2. Show me the data (all the really important stuff) Women = In the elevator bank Men = One flight up Password = 6V43X3 MIP for Higher Ed = #mipHE BISG = #BISG © 2011, the Book Industry Study Group www.bisg.org 2
  • 3. Special thanks to our Anchor Sponsor Sliver Sponsor © 2011, the Book Industry Study Group www.bisg.org 3
  • 4. And to our Supporting Organizations © 2011, the Book Industry Study Group www.bisg.org 4
  • 5. © 2011, the Book Industry Study Group, Inc. www.bisg.org 5
  • 6. Creating a more informed, empowered and efficient book industry supply chain for both physical and digital products. BISG is committed to the development of effective industry-wide standards, best practices, research and events that enhance relationships between trading partners. © 2011, the Book Industry Study Group, Inc. www.bisg.org 6
  • 7. © 2011, the Book Industry Study Group, Inc. www.bisg.org 7
  • 8. Improving the ratio of signal-to-noise in the book industry © 2011, the Book Industry Study Group, Inc. www.bisg.org 8
  • 9. Supply Chain to… Channel Content Customer-driven process Product Delivery Market Customer Existing Magazine Retail Individual Repurposed? Books Mail Corporate New Newsletters Web Higher Education Acquired Cases Third Parties (Amazon, Metadata Articles etc…) eLearning Conference HBR Archive Solutions PDF’s Audio Podcasting Blog Conference Video Satellite © 2011, the Book Industry Study Group www.bisg.org 9 Experience/Community (Exchange $/Data)
  • 10. The puzzle we’re now solving… Illustration taken from: The Math Book: From Pythagoras to the 57th Dimension by Clifford A. Pickover, Sterling Publishing © 2011, the Book Industry Study Group www.bisg.org 10
  • 11. Tech-centric view of the cube… POD CRM XML DIGITAL Metadata STRATEGY E-Books DRM RFID Mobile Devices © 2011, the Book Industry Study Group www.bisg.org 11
  • 12. Customer-centric view of the cube… Customer- Customer Customer Driven Product Data Intimacy Development Customer CUSTOMER Customer Requirements STRATEGY Workflow Customer Customer Customer Empowerment Delight Transparency © 2011, the Book Industry Study Group, Inc. www.bisg.org 12
  • 13. OPENING REMARKS What College Students Think: Making Information Pay for Higher Ed Publishing February 9, 2011 | New York City 13 © 2011, the Book Industry Study Group, Inc.