1.
Social Comfort ~ It can set you apart! Jan Bilgen, Associate Director Career & Leadership Development

2.
Social Comfort <ul><li>Knowledge = Awareness </li></ul><ul><li>Awareness + Practice = Comfort </li></ul>

3.
Today’s To Do List: <ul><li>Actively acquire knowledge </li></ul><ul><li>Develop individually and as a group </li></ul><ul><li>Practice professional integrity </li></ul><ul><li>Serve and have fun! </li></ul><ul><li>Develop respect for the group and for the institution </li></ul>

4.
Manners and Social Grace

5.
Manners and Social Grace <ul><li>Manners include: </li></ul><ul><ul><li>Greetings </li></ul></ul><ul><ul><li>Hospitality </li></ul></ul><ul><ul><li>Contributing to Conversation </li></ul></ul><ul><ul><li>Proper Clothing </li></ul></ul><ul><ul><li>Eating with dignity </li></ul></ul><ul><ul><li>Promptness </li></ul></ul><ul><ul><li>Comfort ( newcomers, bereavement) </li></ul></ul><ul><ul><li>Gifts and Invitations </li></ul></ul>

6.
Why be friendly have good manners? <ul><li>Part of your future & success </li></ul><ul><li>Sets you apart </li></ul><ul><li>An opportunity to meet new and different people </li></ul><ul><li>You’re a campus leader </li></ul><ul><li>&quot;Leadership is an influence relationship among leaders and followers who intend real changes that reflect their mutual purposes.&quot; </li></ul><ul><li>- Joseph C. Rost </li></ul>

7.
Communicating Welcome <ul><li>Physically </li></ul><ul><ul><li>Body Posture </li></ul></ul><ul><ul><ul><li>Confidence </li></ul></ul></ul><ul><ul><ul><li>Open to conversation </li></ul></ul></ul><ul><ul><li>“ The Look” </li></ul></ul><ul><ul><li>Handshake </li></ul></ul><ul><ul><li>Vocal tone, speed and inflection </li></ul></ul>

8.
Communicating Welcome <ul><li>Intellectually </li></ul><ul><ul><li>Sincerity </li></ul></ul><ul><ul><ul><li>Not Forced </li></ul></ul></ul><ul><ul><ul><li>Open to conversation </li></ul></ul></ul><ul><ul><li>Knowing who you are </li></ul></ul><ul><ul><li>Intentionality – “intentionally inviting” </li></ul></ul>

9.
Mingle is an Art form! <ul><li>3 top Fears of Americans </li></ul><ul><ul><li>3 rd Death </li></ul></ul><ul><ul><li>2 nd Public Speaking </li></ul></ul><ul><ul><li>1 st Mingling </li></ul></ul><ul><li>Key to a Quality Mingle </li></ul><ul><ul><ul><li>Think Ahead </li></ul></ul></ul><ul><ul><ul><li>Ask Leading Questions </li></ul></ul></ul>

10.
Mingle is an Art form! <ul><li>Key Mingle Lifesavers </li></ul><ul><ul><ul><li>Think Ahead/Prepare </li></ul></ul></ul><ul><ul><ul><ul><li>Develop a “comfort plan” </li></ul></ul></ul></ul><ul><ul><ul><ul><li>Elevator Intro – Practice </li></ul></ul></ul></ul><ul><ul><ul><ul><li>Let’s hear it!! </li></ul></ul></ul></ul><ul><ul><ul><li>Ask Leading Questions </li></ul></ul></ul><ul><ul><ul><ul><li>Examples?? Let’s hear more! </li></ul></ul></ul></ul>

11.
Mingle is an Art form! <ul><ul><ul><li>Ask Leading Questions Examples </li></ul></ul></ul><ul><ul><ul><ul><li>Travel far today? </li></ul></ul></ul></ul><ul><ul><ul><ul><li>What has pleased you about your visit today? </li></ul></ul></ul></ul><ul><ul><ul><ul><li>How have you found campus today? </li></ul></ul></ul></ul><ul><ul><ul><ul><li>What questions do you have? </li></ul></ul></ul></ul><ul><ul><ul><ul><li>How do you celebrate summer? </li></ul></ul></ul></ul><ul><ul><ul><ul><li>What’s on tap for the weekend? </li></ul></ul></ul></ul>

12.
Introductions to Foster Conversations <ul><li>Introductions </li></ul><ul><ul><li>Leaders should always . . . . </li></ul></ul><ul><ul><ul><li>Eye Contact • Initiates •Sets friendly, inclusive tone </li></ul></ul></ul><ul><ul><li>Purpose of Introductions – what’s in a name? </li></ul></ul><ul><ul><ul><li>Why it’s important to complete Intros well </li></ul></ul></ul><ul><ul><ul><ul><ul><li>Communicates sincerity </li></ul></ul></ul></ul></ul><ul><ul><ul><ul><ul><li>Contributes to a welcoming atmosphere </li></ul></ul></ul></ul></ul><ul><ul><ul><ul><ul><li>Flatters </li></ul></ul></ul></ul></ul><ul><ul><ul><ul><ul><li>Creates more cordial relationships & opinions </li></ul></ul></ul></ul></ul>

13.
Introductions to Foster Conversations <ul><li>Introductions </li></ul><ul><ul><li>What to DO </li></ul></ul><ul><ul><ul><li>Give Information when you introduce </li></ul></ul></ul><ul><ul><ul><li>Use their name 2x – you’ll remember more </li></ul></ul></ul><ul><ul><ul><li>Remember to use titles/positive labels when introducing people </li></ul></ul></ul><ul><ul><ul><li>Be A good sport: Always give your own name </li></ul></ul></ul><ul><ul><ul><li>Responsibility – host/include the new comer </li></ul></ul></ul><ul><ul><ul><li>Don’t worry if you forget just confess on the spot </li></ul></ul></ul><ul><ul><ul><li>LISTEN Don’t think ahead </li></ul></ul></ul>

14.
Introductions to Foster Conversations <ul><li>Introductions </li></ul><ul><ul><li>Execution – </li></ul></ul><ul><ul><ul><li>Stance, </li></ul></ul></ul><ul><ul><ul><li>Special Considerations – </li></ul></ul></ul><ul><ul><ul><ul><li>Vocal Tone and Inflection </li></ul></ul></ul></ul><ul><ul><ul><ul><li>Physical limitations </li></ul></ul></ul></ul><ul><ul><ul><ul><li>When Food Present </li></ul></ul></ul></ul><ul><ul><ul><ul><li>With or Without Handshake </li></ul></ul></ul></ul><ul><ul><ul><ul><ul><li>When to shake </li></ul></ul></ul></ul></ul><ul><ul><ul><ul><ul><li>When not to shake </li></ul></ul></ul></ul></ul>

15.
Introductions to Foster Conversations <ul><li>Introductions </li></ul><ul><ul><li>Order – Position, Age/Gender </li></ul></ul><ul><ul><ul><li>Younger TO an Older </li></ul></ul></ul><ul><ul><ul><li>Junior TO Senior Manager </li></ul></ul></ul><ul><ul><ul><li>Unofficial person to an Official person </li></ul></ul></ul><ul><ul><ul><li>Responsibility – host, not the new comer </li></ul></ul></ul>

16.
Introductions to Foster Conversations <ul><li>You are talking with: </li></ul><ul><ul><li>Sally Vogl-Bauer, Faculty Member </li></ul></ul><ul><ul><li>Andrew ( you don’t know his last name) </li></ul></ul><ul><ul><li>What would you do? </li></ul></ul><ul><ul><li>“ Dr Vogl-Bauer I’d like you to meet Andrew. Andrew, this is Dr Sally Vogl-Bauer of the Communication department” </li></ul></ul><ul><li>and the Chancellor joins your group? </li></ul>

17.
Recap! <ul><li>Do’s and Don’ts Social Comfort </li></ul><ul><ul><li>As a team come up with the most </li></ul></ul><ul><ul><ul><li>“ Dos and Don’ts” that you can. </li></ul></ul></ul><ul><ul><li>Pick your top 3 in each category Physical, Verbal, Duh?! </li></ul></ul><ul><ul><li>Pick a spokesperson for your group </li></ul></ul><ul><ul><li>Others we forgot? </li></ul></ul>

18.
Where to learn more <ul><li>Observation </li></ul><ul><li>Etiquette Dinners/Dress for Success events </li></ul><ul><li>Any book by Letitia Baldride </li></ul><ul><li>THINK AHEAD! </li></ul>