Employee retention

Presented by
 bhawna jha
OBJECTIVE OF THE STUDY

   To identify how retention strategy reduce
    turnover.
   To know how to retain employee?
   To know how they feel engaged in the
    organization?
   To know what are the manager role in
    retention strategy?
What is employee retention
Employee retention strategy

   1. Right people (Hire).
   2. Employee empowerment.
   3. Employee being the most valuable asset.
   4. Believe In Your Employees.
   5. Provide them information and knowledge.
   6. Feedback on their performance.
   7. Recognize and appreciate.
   8. Keep their morale high.
   9. Create a “Healthy environment”.
These practices can be categorized
            in 3 levels:

1) Low Level Employee Retention Strategies
2) Medium Level Strategies for Employee
  Retention
3) High Level Strategies
Present secanrio of employee
        retention strategy
 Leaving of an
  organization for more
  pay.
 Incentives can
  increase productivity.
 Running away from
  responsibilities.
 Measures to increase
  employee satisfaction
  will be expensive
Reasons Why Employees Leave

This are the results            Cont…

   Managers’ poor                 Inadequate pay
    supervision
                                   Job is not challenging
   Lack of growth potential.
                                   Overwork
                                   Work and life in-balance
   Lack of recognition
   Do not enjoy their job
Retention process
And the result of good retention
       process is like this
FOR THAT THERE ARE SOME Retention
               Success Mantras

This are the key area          And the result is like this


   Transparent Work Culture
   Quality of Work
   Supporting Employees
   Give empowerment
How to Manage Employee Retention


This is the three stage process   And follow this process




    Identify the cost of
    employee turnover.
   Understand why employee
    leave.(exit interview).
    Implement retention
    strategies.
How To retain Employee


   Top talent wants to work
    for the top companies.
   Build it and they will
    come.
   Recognize and reward
    over and over again.
   Don't take them for
    granted.
   Know what their
    competitor does.
continuation
Top 7 Ways to Improve Employee Retention and
     Reduce Employee Turnover example cisco ,LG
                        and DLF

1.     Hire the best and avoid the rest.
2.     Orientation program for new employees.
3.     Provide flexible work place.
4.     Learning new skills and advancing their career is just
       as important as the money they make.
5.     Early warning detection system
6.     Look for triggers.
7.     Identify and weed out poor managers.
How to Create a Winning Employee
      Retention Strategy?

 Performance.
 Communication.
 Loyalty
 Competitive
  advantage.
How to reduce employee turnover

 Extract DIAMONDS
  among the stones
 Giving a finishing touch
  to your Diamond
 Compensation package
  for those who make
  your organisation worth
Why is a Good Manager
                Important?
A Good Manager:
1. Healthy Workplace
2. Enriches and enlivens an
   employee’s work
3. Talent management
4. Develops a culture of loyalty
Manager role in employee
           retention strategy
   Creating motivating
    environment
   Standing up for the
    Team
   Providing coaching
   Delegation
   Extra Responsibility
   Focus on future
    career
Manager’s role in eMployee
           Retention
 Retention
  ◦ keeping desirable employees
 Attrition
  ◦ loss of personnel
 Career Planning
  ◦ bottom-up view of right people in right place
 Succession Planning
  ◦ top-down view of right people in right place
Finally result of good retention
           strategy
The success or failure of
   an organization is
      increasingly
determined by its ability
 to keep its best people.
Employee retention
1 de 22

Recomendados

Employee Retention por
Employee RetentionEmployee Retention
Employee Retentionhumaapkeliye
65.5K visualizações23 slides
Retention por
RetentionRetention
Retentionrrinocentes
3.2K visualizações15 slides
Employee Retention Management por
Employee Retention ManagementEmployee Retention Management
Employee Retention ManagementKatherine Chin
32.6K visualizações19 slides
Employee retention (HR topic) por
Employee retention (HR topic)Employee retention (HR topic)
Employee retention (HR topic)Rämäwätär Täwäniýä
61.2K visualizações9 slides
Retention ppt por
Retention pptRetention ppt
Retention pptSavita Patil
37.7K visualizações11 slides
Employee retention strategies trends and challenges por
Employee retention strategies  trends and challengesEmployee retention strategies  trends and challenges
Employee retention strategies trends and challengesPrashant Arsul
1.3K visualizações14 slides

Mais conteúdo relacionado

Mais procurados

Employee Retention: Key Ways to Retain Your Top Talent por
Employee Retention: Key Ways to Retain Your Top TalentEmployee Retention: Key Ways to Retain Your Top Talent
Employee Retention: Key Ways to Retain Your Top TalentKaufman Global
763 visualizações19 slides
HR Audit. por
HR Audit. HR Audit.
HR Audit. Azad Khan
32.8K visualizações18 slides
Employee Engagement por
Employee EngagementEmployee Engagement
Employee EngagementNational HRD Network
128.3K visualizações40 slides
Employee retention por
Employee retentionEmployee retention
Employee retentionHanees UK
1.2K visualizações29 slides
Research plan on employee retention in an organisation por
Research plan on employee retention in an organisationResearch plan on employee retention in an organisation
Research plan on employee retention in an organisationKartik Maniktala
473 visualizações14 slides
Employee retention por
Employee retentionEmployee retention
Employee retentionbhawnakotwani
31.1K visualizações14 slides

Mais procurados(20)

Employee Retention: Key Ways to Retain Your Top Talent por Kaufman Global
Employee Retention: Key Ways to Retain Your Top TalentEmployee Retention: Key Ways to Retain Your Top Talent
Employee Retention: Key Ways to Retain Your Top Talent
Kaufman Global763 visualizações
HR Audit. por Azad Khan
HR Audit. HR Audit.
HR Audit.
Azad Khan32.8K visualizações
Employee Engagement por National HRD Network
Employee EngagementEmployee Engagement
Employee Engagement
National HRD Network128.3K visualizações
Employee retention por Hanees UK
Employee retentionEmployee retention
Employee retention
Hanees UK1.2K visualizações
Research plan on employee retention in an organisation por Kartik Maniktala
Research plan on employee retention in an organisationResearch plan on employee retention in an organisation
Research plan on employee retention in an organisation
Kartik Maniktala473 visualizações
Employee retention por bhawnakotwani
Employee retentionEmployee retention
Employee retention
bhawnakotwani31.1K visualizações
Employee Attrition por Vinay sattur
Employee AttritionEmployee Attrition
Employee Attrition
Vinay sattur75.6K visualizações
Attrition control and retention strategies for changing times por Pranav Kumar Ojha
Attrition control and retention strategies for changing timesAttrition control and retention strategies for changing times
Attrition control and retention strategies for changing times
Pranav Kumar Ojha19.6K visualizações
Employee retention por Shatadal Biswas
Employee retentionEmployee retention
Employee retention
Shatadal Biswas1.2K visualizações
training & development ppt por Monishaangel
training & development ppttraining & development ppt
training & development ppt
Monishaangel221.9K visualizações
A case study on employee retention strategies por Vijayakumar Kumar
A case study on employee retention strategiesA case study on employee retention strategies
A case study on employee retention strategies
Vijayakumar Kumar16.3K visualizações
Employee engagement ppt por Hallwaze Inc.
Employee engagement pptEmployee engagement ppt
Employee engagement ppt
Hallwaze Inc.48.6K visualizações
Talent acquisition ppt por saimonishabaskaran
Talent acquisition pptTalent acquisition ppt
Talent acquisition ppt
saimonishabaskaran15K visualizações
ATTRITION,EMPLOYEE RETENTION por MADAN PANDIA
ATTRITION,EMPLOYEE RETENTIONATTRITION,EMPLOYEE RETENTION
ATTRITION,EMPLOYEE RETENTION
MADAN PANDIA12.4K visualizações
Retention strategies por Pranav Kumar Ojha
Retention strategiesRetention strategies
Retention strategies
Pranav Kumar Ojha16.8K visualizações
Employee Value Proposition. How and why your EVP plays a critical role in you... por N. Robert Johnson, APR
Employee Value Proposition. How and why your EVP plays a critical role in you...Employee Value Proposition. How and why your EVP plays a critical role in you...
Employee Value Proposition. How and why your EVP plays a critical role in you...
N. Robert Johnson, APR17.9K visualizações
Employee retention issues and analysis por Rehan Akhtar
Employee retention issues and analysisEmployee retention issues and analysis
Employee retention issues and analysis
Rehan Akhtar867 visualizações

Destaque

Employee Retention por
Employee RetentionEmployee Retention
Employee RetentionGregory P. Smith
13.6K visualizações26 slides
Bpr por
BprBpr
BprPrasad Durga
9.4K visualizações58 slides
PPT on TATA motors limited by MohamedArif and his team!! por
PPT on TATA motors limited by MohamedArif and his team!!PPT on TATA motors limited by MohamedArif and his team!!
PPT on TATA motors limited by MohamedArif and his team!!Azim Uchiha
85.7K visualizações16 slides
Tata Motors Ppt por
Tata Motors PptTata Motors Ppt
Tata Motors Pptanandganpaa
59.4K visualizações22 slides
Hra por
HraHra
HraJaswinder Singh
22.7K visualizações55 slides
HRM Personnel Policies por
HRM Personnel PoliciesHRM Personnel Policies
HRM Personnel PoliciesSushant Karnik
24.9K visualizações27 slides

Destaque(20)

Employee Retention por Gregory P. Smith
Employee RetentionEmployee Retention
Employee Retention
Gregory P. Smith13.6K visualizações
Bpr por Prasad Durga
BprBpr
Bpr
Prasad Durga9.4K visualizações
PPT on TATA motors limited by MohamedArif and his team!! por Azim Uchiha
PPT on TATA motors limited by MohamedArif and his team!!PPT on TATA motors limited by MohamedArif and his team!!
PPT on TATA motors limited by MohamedArif and his team!!
Azim Uchiha85.7K visualizações
Tata Motors Ppt por anandganpaa
Tata Motors PptTata Motors Ppt
Tata Motors Ppt
anandganpaa59.4K visualizações
Hra por Jaswinder Singh
HraHra
Hra
Jaswinder Singh22.7K visualizações
HRM Personnel Policies por Sushant Karnik
HRM Personnel PoliciesHRM Personnel Policies
HRM Personnel Policies
Sushant Karnik24.9K visualizações
Leadership theory & styles por Pranav Kumar Ojha
Leadership theory & stylesLeadership theory & styles
Leadership theory & styles
Pranav Kumar Ojha33.6K visualizações
Power And Politics por karthiga3
Power And PoliticsPower And Politics
Power And Politics
karthiga39K visualizações
Recruitment, selection, placement, induction por Krishantha Jayasundara
Recruitment, selection, placement, inductionRecruitment, selection, placement, induction
Recruitment, selection, placement, induction
Krishantha Jayasundara30.2K visualizações
Employee-retention- por Dinesh Reddy
 Employee-retention- Employee-retention-
Employee-retention-
Dinesh Reddy77.6K visualizações
POWER AND POLITICS por Jassi Dutt
POWER AND POLITICSPOWER AND POLITICS
POWER AND POLITICS
Jassi Dutt58.6K visualizações
Power and Politics por tej_chopra
Power and PoliticsPower and Politics
Power and Politics
tej_chopra51.6K visualizações
Recruitment,selection,placement,promotion,credentialing por S.Bhakti swarupa
Recruitment,selection,placement,promotion,credentialingRecruitment,selection,placement,promotion,credentialing
Recruitment,selection,placement,promotion,credentialing
S.Bhakti swarupa11.7K visualizações
leadership qualities por komal suryavanshi
leadership qualitiesleadership qualities
leadership qualities
komal suryavanshi111.3K visualizações
Business process reengineering por Kavindra Singh
Business process reengineeringBusiness process reengineering
Business process reengineering
Kavindra Singh46K visualizações
Leadership theories por Harshita Saini
Leadership theories Leadership theories
Leadership theories
Harshita Saini39.8K visualizações
Leadership Ppt por Mitesh Vachharajani
Leadership PptLeadership Ppt
Leadership Ppt
Mitesh Vachharajani86.7K visualizações
Mahindra & mahindra por BHAVIN GALA
Mahindra & mahindraMahindra & mahindra
Mahindra & mahindra
BHAVIN GALA76.6K visualizações

Similar a Employee retention

The 7 Hidden Reasons Employee Leave por
The 7 Hidden Reasons Employee LeaveThe 7 Hidden Reasons Employee Leave
The 7 Hidden Reasons Employee LeaveTafveez Amin Probing a New Challenging career
1.2K visualizações26 slides
Employee retetion by Mahboob ali khan por
Employee retetion by Mahboob ali khanEmployee retetion by Mahboob ali khan
Employee retetion by Mahboob ali khanHealthcare consultant
4.3K visualizações26 slides
Attrition Control and Retention Strategies for Changing times.ppt por
Attrition Control and Retention Strategies for Changing times.pptAttrition Control and Retention Strategies for Changing times.ppt
Attrition Control and Retention Strategies for Changing times.pptAshrafUC1
26 visualizações14 slides
Employee_Retention_Neha por
Employee_Retention_NehaEmployee_Retention_Neha
Employee_Retention_NehaNeha More
521 visualizações27 slides
The Future of Talent Development por
The Future of Talent DevelopmentThe Future of Talent Development
The Future of Talent DevelopmentMyanmar B2B Management Magazine
5.2K visualizações57 slides
Chapter 3 stratergic talent mgt por
Chapter 3 stratergic talent mgtChapter 3 stratergic talent mgt
Chapter 3 stratergic talent mgtsanath kumar
109 visualizações23 slides

Similar a Employee retention(20)

Employee retetion by Mahboob ali khan por Healthcare consultant
Employee retetion by Mahboob ali khanEmployee retetion by Mahboob ali khan
Employee retetion by Mahboob ali khan
Healthcare consultant 4.3K visualizações
Attrition Control and Retention Strategies for Changing times.ppt por AshrafUC1
Attrition Control and Retention Strategies for Changing times.pptAttrition Control and Retention Strategies for Changing times.ppt
Attrition Control and Retention Strategies for Changing times.ppt
AshrafUC126 visualizações
Employee_Retention_Neha por Neha More
Employee_Retention_NehaEmployee_Retention_Neha
Employee_Retention_Neha
Neha More521 visualizações
Chapter 3 stratergic talent mgt por sanath kumar
Chapter 3 stratergic talent mgtChapter 3 stratergic talent mgt
Chapter 3 stratergic talent mgt
sanath kumar109 visualizações
Hr presentation por Pragnya Mishra
Hr presentationHr presentation
Hr presentation
Pragnya Mishra13K visualizações
Chapter 6 por Pelero Rosemarie
Chapter 6Chapter 6
Chapter 6
Pelero Rosemarie1.3K visualizações
Retention Management in the Era of Healthcare Reform por Nicola Hawkinson
Retention Management in the Era of Healthcare ReformRetention Management in the Era of Healthcare Reform
Retention Management in the Era of Healthcare Reform
Nicola Hawkinson766 visualizações
Employee involvement in tqm por Jessica Ampater
Employee involvement in tqmEmployee involvement in tqm
Employee involvement in tqm
Jessica Ampater31K visualizações
Management training por johnsalina
Management trainingManagement training
Management training
johnsalina492 visualizações
Various challenges in employee retention por Swapnil Jani
Various challenges in employee retentionVarious challenges in employee retention
Various challenges in employee retention
Swapnil Jani127 visualizações
Human Resource Management por himanshusingh2191
Human Resource ManagementHuman Resource Management
Human Resource Management
himanshusingh2191726 visualizações
Employee Retention Guide Step by Step por Jary Mark
Employee Retention Guide Step by StepEmployee Retention Guide Step by Step
Employee Retention Guide Step by Step
Jary Mark58 visualizações
Employee retention hr project in brandix por lakshmanrao46
Employee retention hr project in brandixEmployee retention hr project in brandix
Employee retention hr project in brandix
lakshmanrao466.6K visualizações
How To Increase Your Culture of Employee Engagement por Monster
How To Increase Your Culture of Employee EngagementHow To Increase Your Culture of Employee Engagement
How To Increase Your Culture of Employee Engagement
Monster1.5K visualizações
Employee retention por Hanees UK
Employee retentionEmployee retention
Employee retention
Hanees UK569 visualizações
Best Practices of Retention por LAWRENCE A
Best Practices of RetentionBest Practices of Retention
Best Practices of Retention
LAWRENCE A2.1K visualizações
Chapter 8 & 9 PPT por tonychang1124
Chapter 8 & 9 PPTChapter 8 & 9 PPT
Chapter 8 & 9 PPT
tonychang1124606 visualizações

Último

Collective Bargaining and Understanding a Teacher Contract(16793704.1).pptx por
Collective Bargaining and Understanding a Teacher Contract(16793704.1).pptxCollective Bargaining and Understanding a Teacher Contract(16793704.1).pptx
Collective Bargaining and Understanding a Teacher Contract(16793704.1).pptxCenter for Integrated Training & Education
96 visualizações57 slides
EILO EXCURSION PROGRAMME 2023 por
EILO EXCURSION PROGRAMME 2023EILO EXCURSION PROGRAMME 2023
EILO EXCURSION PROGRAMME 2023info33492
124 visualizações40 slides
AUDIENCE - BANDURA.pptx por
AUDIENCE - BANDURA.pptxAUDIENCE - BANDURA.pptx
AUDIENCE - BANDURA.pptxiammrhaywood
131 visualizações44 slides
EIT-Digital_Spohrer_AI_Intro 20231128 v1.pptx por
EIT-Digital_Spohrer_AI_Intro 20231128 v1.pptxEIT-Digital_Spohrer_AI_Intro 20231128 v1.pptx
EIT-Digital_Spohrer_AI_Intro 20231128 v1.pptxISSIP
407 visualizações50 slides
Monthly Information Session for MV Asterix (November) por
Monthly Information Session for MV Asterix (November)Monthly Information Session for MV Asterix (November)
Monthly Information Session for MV Asterix (November)Esquimalt MFRC
91 visualizações26 slides
11.28.23 Social Capital and Social Exclusion.pptx por
11.28.23 Social Capital and Social Exclusion.pptx11.28.23 Social Capital and Social Exclusion.pptx
11.28.23 Social Capital and Social Exclusion.pptxmary850239
383 visualizações25 slides

Último(20)

EILO EXCURSION PROGRAMME 2023 por info33492
EILO EXCURSION PROGRAMME 2023EILO EXCURSION PROGRAMME 2023
EILO EXCURSION PROGRAMME 2023
info33492124 visualizações
AUDIENCE - BANDURA.pptx por iammrhaywood
AUDIENCE - BANDURA.pptxAUDIENCE - BANDURA.pptx
AUDIENCE - BANDURA.pptx
iammrhaywood131 visualizações
EIT-Digital_Spohrer_AI_Intro 20231128 v1.pptx por ISSIP
EIT-Digital_Spohrer_AI_Intro 20231128 v1.pptxEIT-Digital_Spohrer_AI_Intro 20231128 v1.pptx
EIT-Digital_Spohrer_AI_Intro 20231128 v1.pptx
ISSIP407 visualizações
Monthly Information Session for MV Asterix (November) por Esquimalt MFRC
Monthly Information Session for MV Asterix (November)Monthly Information Session for MV Asterix (November)
Monthly Information Session for MV Asterix (November)
Esquimalt MFRC91 visualizações
11.28.23 Social Capital and Social Exclusion.pptx por mary850239
11.28.23 Social Capital and Social Exclusion.pptx11.28.23 Social Capital and Social Exclusion.pptx
11.28.23 Social Capital and Social Exclusion.pptx
mary850239383 visualizações
Purpose of maths student display.pptx por christianmathematics
Purpose of maths student display.pptxPurpose of maths student display.pptx
Purpose of maths student display.pptx
christianmathematics190 visualizações
Create a Structure in VBNet.pptx por Breach_P
Create a Structure in VBNet.pptxCreate a Structure in VBNet.pptx
Create a Structure in VBNet.pptx
Breach_P80 visualizações
Classification of crude drugs.pptx por GayatriPatra14
Classification of crude drugs.pptxClassification of crude drugs.pptx
Classification of crude drugs.pptx
GayatriPatra14104 visualizações
Relationship of psychology with other subjects. por palswagata2003
Relationship of psychology with other subjects.Relationship of psychology with other subjects.
Relationship of psychology with other subjects.
palswagata200377 visualizações
CONTENTS.pptx por iguerendiain
CONTENTS.pptxCONTENTS.pptx
CONTENTS.pptx
iguerendiain65 visualizações
GCSE Music por WestHatch
GCSE MusicGCSE Music
GCSE Music
WestHatch47 visualizações
Gross Anatomy of the Liver por obaje godwin sunday
Gross Anatomy of the LiverGross Anatomy of the Liver
Gross Anatomy of the Liver
obaje godwin sunday69 visualizações
GCSE Media por WestHatch
GCSE MediaGCSE Media
GCSE Media
WestHatch48 visualizações
The Accursed House by Émile Gaboriau por DivyaSheta
The Accursed House  by Émile GaboriauThe Accursed House  by Émile Gaboriau
The Accursed House by Émile Gaboriau
DivyaSheta234 visualizações
The basics - information, data, technology and systems.pdf por JonathanCovena1
The basics - information, data, technology and systems.pdfThe basics - information, data, technology and systems.pdf
The basics - information, data, technology and systems.pdf
JonathanCovena1156 visualizações
Recap of our Class por Corinne Weisgerber
Recap of our ClassRecap of our Class
Recap of our Class
Corinne Weisgerber100 visualizações
Gopal Chakraborty Memorial Quiz 2.0 Prelims.pptx por Debapriya Chakraborty
Gopal Chakraborty Memorial Quiz 2.0 Prelims.pptxGopal Chakraborty Memorial Quiz 2.0 Prelims.pptx
Gopal Chakraborty Memorial Quiz 2.0 Prelims.pptx
Debapriya Chakraborty709 visualizações
GCSE Spanish por WestHatch
GCSE SpanishGCSE Spanish
GCSE Spanish
WestHatch53 visualizações

Employee retention

  • 2. OBJECTIVE OF THE STUDY  To identify how retention strategy reduce turnover.  To know how to retain employee?  To know how they feel engaged in the organization?  To know what are the manager role in retention strategy?
  • 3. What is employee retention
  • 4. Employee retention strategy  1. Right people (Hire).  2. Employee empowerment.  3. Employee being the most valuable asset.  4. Believe In Your Employees.  5. Provide them information and knowledge.  6. Feedback on their performance.  7. Recognize and appreciate.  8. Keep their morale high.  9. Create a “Healthy environment”.
  • 5. These practices can be categorized in 3 levels: 1) Low Level Employee Retention Strategies 2) Medium Level Strategies for Employee Retention 3) High Level Strategies
  • 6. Present secanrio of employee retention strategy  Leaving of an organization for more pay.  Incentives can increase productivity.  Running away from responsibilities.  Measures to increase employee satisfaction will be expensive
  • 7. Reasons Why Employees Leave This are the results Cont…  Managers’ poor  Inadequate pay supervision  Job is not challenging  Lack of growth potential.  Overwork  Work and life in-balance  Lack of recognition  Do not enjoy their job
  • 9. And the result of good retention process is like this
  • 10. FOR THAT THERE ARE SOME Retention Success Mantras This are the key area And the result is like this  Transparent Work Culture  Quality of Work  Supporting Employees  Give empowerment
  • 11. How to Manage Employee Retention This is the three stage process And follow this process  Identify the cost of employee turnover.  Understand why employee leave.(exit interview).  Implement retention strategies.
  • 12. How To retain Employee  Top talent wants to work for the top companies.  Build it and they will come.  Recognize and reward over and over again.  Don't take them for granted.  Know what their competitor does.
  • 14. Top 7 Ways to Improve Employee Retention and Reduce Employee Turnover example cisco ,LG and DLF 1. Hire the best and avoid the rest. 2. Orientation program for new employees. 3. Provide flexible work place. 4. Learning new skills and advancing their career is just as important as the money they make. 5. Early warning detection system 6. Look for triggers. 7. Identify and weed out poor managers.
  • 15. How to Create a Winning Employee Retention Strategy?  Performance.  Communication.  Loyalty  Competitive advantage.
  • 16. How to reduce employee turnover  Extract DIAMONDS among the stones  Giving a finishing touch to your Diamond  Compensation package for those who make your organisation worth
  • 17. Why is a Good Manager Important? A Good Manager: 1. Healthy Workplace 2. Enriches and enlivens an employee’s work 3. Talent management 4. Develops a culture of loyalty
  • 18. Manager role in employee retention strategy  Creating motivating environment  Standing up for the Team  Providing coaching  Delegation  Extra Responsibility  Focus on future career
  • 19. Manager’s role in eMployee Retention  Retention ◦ keeping desirable employees  Attrition ◦ loss of personnel  Career Planning ◦ bottom-up view of right people in right place  Succession Planning ◦ top-down view of right people in right place
  • 20. Finally result of good retention strategy
  • 21. The success or failure of an organization is increasingly determined by its ability to keep its best people.