1. Assumptions in Problem Framing
Pushpendra Singh

2. Albert Einstein
“If He Had One Hour To save The World
He Would Spend Fifty-Five Minutes
Defining The Problem and Only Five
Minutes Finding The Solution”.

3. Steps
Rephrase The Problem
“ Ways To Increase
Their Productivity”
?
“Ways To Make Their
Job Easier”

4. Expose and Challenge
Assumptions
-Make them
Explicit
-Think like a
philosopher
-Be a Skeptic
-Out of Box
thinking

5. Find Multiple
Perspectives
-Before rushing to
problem, always
make sure you look
at it from different
perspectives.
-Putting yourself in
some else’s shoes.
EMPATHY

6. Make It
Engaging
-The Problem
Statement Should be
Exciting which keeps
you engrossed.
-Increase Sales
(Boring).
- Vow your customers
(Exciting).

7. Reverse The
Problem
-Turn it on its head.
-If You Want To Win Find
Out What Would Make You
Loose.
- Increase Sales
REVERSE
- Find The Ways to
Decrease sales.

8. Gather Facts
-Investigate Causes and
Circumstances of the Problem.
-
-Probe Details About It.
Example:
Problem stated by your spouse is.
“You Never Listen To Me”
The Solution is not obvious
If the problem statement is
“You Don’t Make Enough Eye
Contact When I’m Talking To You”
Then The solution is obvious

9. Tips
• What most of don’t realize is that the quality
of the solutions we come up with will be in
direct proportion to the quality of the
description of the problem we are trying to
solve.
• How much effort you invest in defining the
problem id directly proportional to how less
efforts you put in to solve that.

10. Happy Problem Solving