3. About Social Media "a group of Internet-based applications that build on the ideological and technological foundations of Web 2.0, and that allow the creation and exchange of user-generated content (UGC)” Andreas Kaplan and Michael Haenlein
4. So, what IS the currency of Social Media? Share Comment Transmit Rate Create Iterate
5. Your Personal Social Graph Who uses what and why? Blogs Facebook Twitter Linkedin Myspace Flickr/Picassa Youtube/Vimeo Google Buzz Others
15. Developing Social Guidelines Do.... 1. Be transparent. 2. Be true. 3. Be clever. 4. Be respectful. Don’t... 1. Disagree without qualification. 2. Neglect to check the facts. 3. Blog or discuss anything that is a crisis. 4. Blog or discuss anything that is in litigation.
18. Turbocharge your blog Use your connections Build new ones Comment on others Blog on topical issues
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20. .rss Allows users to subscribe using feed readers and via email Analyse your traffic Use .rss tools to link your blog to other services
21. Facebook Link your blog to Facebook, use the network you have Friends, family, colleagues are important connectors Advanced: Link #fb comments back to blog
22. Twitter Great for building your networks Succinct and public communication Great for content sharing Great for identifying new content Great for identifying popular content
23. Linkedin Your existing contacts need to know what you are up to Build your network Great tool for prospective employers Use suggested users function
24. Analyse Understand your traffic Link spikes and troughs back to events Remember what subjects get Trackbacks and Pingbacks Understand why
27. Case Study : icanhascheeseburger Started in 2007 as a Wordpress site (icanhascheeseburger.wordpress.com) Just a site for silly pictures of cats (“LOLCATS”) 6 Months in: 8m page views
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29. Case Study : icanhascheeseburger Moved from blog to web2.0 component (“LOL Builder”) “LOL Builder” One weekend. One part time developer Unleashed pent up creativity Simple site, beautifully done Appears simple, guidelines are 800 pages! Within a year, 36m pageviews a day!
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31. Case Study : icanhascheeseburger Launched a network 14mths in Now has 8000 user submissions a day across the network! Over 2 years in and 180m pageviews a day! So how have they done what they did? They lowered the barriers, lowered the bar for content creation. Made it easier to have fun.
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33. Lessons from this? This world moves faster, you have to be prepared to find solutions to problems you never knew existed. Your user is royalty, treat them well and the world is your oyster.