The document discusses globalization and conducting business globally. It defines globalization as the faster interconnection between countries due to advances in transportation and communication, creating a more borderless world. It also discusses various challenges and strategies related to expanding business operations globally, such as overcoming traditional mindsets, developing clear global strategies, and managing decentralized international operations.

1. Going Global Presenter: Benaud Jacob May 6, 2009 Conducting Business in a Global Marketplace SLIDE 1

10. Adapted from Exhibit 2.2 Porter’s Five Forces Model of Industry Competition I. Globalization – An Overview SLIDE 10 Threat of new entrants Bargaining power of suppliers Threat of Substitute products and services COMPLEMENTORS Complementary products Bargaining power of buyers

22. INTERNATIONAL HEADQUARTERS CENTRAL CONTROL III. Global Enterprise Management SLIDE 22 DECENTRALIZED OPERATION (COUNTRY1) DECENTRALIZED OPERATION (COUNTRY2) BUSINESS PARTNERS CUSTOMERS Decentralized Business Unit

25. III. Global Enterprise Management Common Pitfalls SLIDE 25 Financial setbacks Inadequate Quality Standards ILL Defined Processes Operational Inefficiency Incorrect caliber of workforce Unethical standards Global complexities Technology breakdowns Inadequate communication model Passiveness and aggressiveness Intolerance and lack of flexibility Inadequate conflict management

26. Question: What is the truest definition of “Globalization”? ANSWER: An English princess with an Egyptian boyfriend crashes in a French tunnel, driving a German car with a Dutch engine, driven by a Belgian who was drunk on Scottish whiskey, followed closely by Italian Paparazzi, on Japanese motorcycles, treated by an American doctor, using Brazilian medicines! Answer: Princess Diana’s Death Question: How Come? And this is sent to you by a Canadian author, using Bill Gates' technology and you 're probably reading this on one of the IBM clones that use Taiwanese-made chips, and Korean-made monitors, assembled by Bangladeshi workers in a Singapore plant, transported by lorries driven by Indians, hijacked by Indonesians, unloaded by Sicilian longshoremen and finally sold to you. That, my friend, is Globalization! SLIDE 26

27. Going Global Presenter: Benaud Jacob May 6, 2009 Conducting Business in a Global Marketplace THANK YOU!!! Contact: bjacob@SYNERJIX.com SLIDE 27