Rob Van Den Dam

social media telecom big data consumer survey mobile business model consumer sentiment customer experience analytics broadband industry outlook digital ott loyalty customer advocacy scenario c-suite trends ecosystem telecommunications mobile data consumer empowerment collaboration future ai edge computing 5g digital trust disruptions industry convergence internet of things cloud social empowerment consumerism innovation video advertising broadcast robotics iot network slicing covid19 ar vr industry 4.0 crypto fake news blockchain media advertising telecom publisher ad fraud media content api platform 2020 digital transformation platform economics consumer experience video experience iot watson cognitive digital digital giants disrupters digital invaders economy of things operational efficiency cognitive brand loyalty cognitive computing technology ecosystems market trends word of mouth reputation software defined environments cognitive systems app stores mobile internet empowerment consumer smart phone china communications industry outlook social media data revenue model user generated empowered connected consumer over-the-top consolidation south africa smarter industries customer survey advocacy social network smart over the top lte citizin journalism digital native iptv scenario envisioning 2015