4. Have you had to ban a patron? Lord Jesus Christ cast out of Belchertown library for bad behavior By Patrick Johnson, The Republican September 28, 2010 http://www.masslive.com/news/index.ssf/2010/09/lord_jesus_christ_cast_out_of.html
5. What if we look the other way? http://www.libraryjournal.com/article/CA6562745.html
6. Should we warn each other? Some rights reserved by bulldog1
7. Resources OWLS sample policy DPI sample policies ALA Guidelines Patron Behavior Court Cases Libraries, Poverty and Homelessness Bibliography Problem Patron Policies in Public Libraries: A Content Analysis Writing a Library Behavior Code – Infopeople webinar archive with Mary Minow