ComercialCustomer Experience Practice Leader at Centric Consulting
Sobre Dynamic and hands-on design and user experience executive with over 20 years of
experience and a record of success leading and building highly effective and innovative
global design/ux organizations.
300% growth in team size within 4 years, with high levels of employee engagement, and
less than 2% employee attrition year over year.
Successfully managed multiple $1M+ projects from sales to delivery to launch, utilizing a
unified design thinking led design/development process that led to a 20% increase in
client satisfaction scores.
Led the creation of a multiple studio design model, including offshore studios in emerging
marketing, including China, Argentina and Mexico, w...