20. 2006 to 2013: Focus
on Websites.
BAU: Make them fast. SEO. Strong call-to-actions.
Responsive as f*ck.
21. More and more tools
• Website with WordPress
• Administratie with Exact Online
• CRM with Salesforce
• Mailings with Mailchimp
• Business processes SAP of AFAS
22. Shift from promotional
to business processes.
From WordPress (of alternatives) to SAP, Exact Online,
Salesforce.
24. From promotional to
business processes
• Other targets
• Other people and business units involved
• In real life those departments are in total war.
33. Resultaat
• WordPress as interface for Salesforce
• No FTe’s for website management.
• No FTe’s for CRM management.
• Everybody in the organisatie is active as a Business
Consultant (Sales was already in charge of CRM
processes).
40. Van Mokum
• Q2 2015: Store voor B2B orders in Nederland
• Q4 2015: Store voor B2B orders in Duitsland
• Q1 2016: Store voor B2C orders in Nederland
47. Workflow
• Products based on Classifications in Exact Online
• Stock positions from Exact Online
• Syncing Images between WooCommerce instances.
• Unlimited amount of shops, maande from one ERP
instance. Platform independent.
48. “Nowadays 60% of the
orders are placed online.”
This saves 20 minuten per order. Time they can invest in
acquisition and support in stead of time-consuming data-entry.
50. “Grow your Business by
Connecting WordPress.
Capitalize your dataset!
Example: Brand Stores, leasen aan partners and
suppliers. wijnwinkel.nl: …
51.
52. Learnings
• Grow in our business and business of our customers is in
making perfect connections.
• Different tools used by different people.
• Working with Middleware makes you less dependent of
platform and infrastructure quality.
• Keep-it-Simple: always try to make simplex connections.
Triangles are killing.
53.
54. From Promotion to Business
Processes
• Webshops - f.e. white-label - filled from your ERP.
• Let your users keep CRM-data up-to-date.
• Let your users subscribe to events.
• Less FTe’s needed for data-entry.
• Keep Content up-to-date from business processes and
workflows that are already there.
55. “The Future of WordPress
is Connected.”
Let’s win the battle of the interface!
56. Let’s win the battle of
the interface!
How to get 50% in 2030 and 100% in 2050?