1. Knowledge Areas,
Tasks,
& Techniques.

2. IIBA®, the IIBA® logo, BABOK® and Business Analysis Body of
Knowledge® are registered trademarks owned by International Institute
of Business Analysis.
This Presentation is For Educational Purposes.

3. • Bashar Ziedan.
• Business Analyst 2012 - present.
• Software Developer 2003 - 2011.
• BSc of Mathematics and Informatics – 2001
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4. BABOK® Guide
 7 knowledge Areas.
 32 Tasks.
 34 Techniques.
Business Analysis Body of Knowledge® Guide is a globally recognized
standard for the practice of business analysis.
The BABOK® Guide describes business analysis areas of knowledge, their
associated activities and tasks, and the skills necessary to be effective in
their execution.
Tasks: Each knowledge area describes the tasks performed by business
analysts to accomplish the purpose of that knowledge area.
Techniques alter the way a business analysis task is performed or describe
a specific form the output of a task may take.

5. 7 Knowledge Areas
1. Business Analysis Planning & Monitoring.
2. Elicitation.
3. Requirements Management & Communication.
4. Enterprise Analysis.
5. Requirements Analysis.
6. Solution Assessment & Validation.
7. Underlying Competencies.

6. Business Analysis Planning & Monitoring
6 Tasks
1. Plan Business Analysis Approach.
2. Conduct Stakeholder Analysis.
3. Plan BA Activities.
4. Plan BA Communication.
5. Plan Requirements Management Process.
6. Manage BA Performance.

7. Elicitation
4 Tasks
1. Prepare For Elicitation.
2. Conduct Elicitation Activity.
3. Document Elicitation Results.
4. Confirm Elicitation Results.

8. Requirements Management & Communication
5 Tasks
1. Manage Solution Scope & Requirements.
2. Manage Requirements Traceability.
3. Maintain Requirements For Re-Use.
4. Prepare Requirements Package.
5. Communicate Requirements.

9. Enterprise Analysis
5 Tasks
1. Define Business Need.
2. Assess Capability Gaps.
3. Determine Solution Approach.
4. Define Solution Scope.
5. Define Business Case.

10. Requirements Analysis
6 Tasks
1. Prioritize Requirements.
2. Organize Requirements.
3. Specify & Model Requirements.
4. Define Assumptions & Constraints.
5. Verify Requirements.
6. Validate Requirements.

11. Solution Assessment & Validation
6 Tasks
1. Assess Proposed Solution.
2. Allocate Requirements.
3. Assess Organizational Readiness.
4. Define Transition Requirements.
5. Validate Solution.
6. Evaluate Solution Performance.

12. Underlying Competencies
7 Competencies
1. Analytical Thinking & Problem Solving.
2. Behavioral Characteristic.
3. Systems Thinking.
4. Business Knowledge.
5. Communication Skills.
6. Interaction Skills.
7. Software Knowledge.

13. Techniques
34 Techniques
 Acceptance & Evaluation
Criteria Definition.
 Benchmarking.
 Brainstorming.
 Business Rules Analysis.
 Data Directory &
Glossary.
 Data Flow Diagram.
 Data Modeling.
 Decision Analysis.
 Document Analysis.
 Estimation.
 Focus Groups.
 Functional Decomposition.
 Interface Analysis.
 Interviews.
 Lessons Learned Process.
 Matrices & Key
Performance Indictors.
 Observation.

14. Techniques
34 Techniques
 Non-Functional
Requirements Analysis.
 Organization Modeling.
 Problem Tracking.
 Process Modeling.
 Prototyping.
 Requirements
Workshops.
 Risk Analysis.
 Root Cause Analysis.
 Scenarios & Use Cases.
 Scope Modeling.
 Sequence Diagrams.
 State Diagrams.
 Structured Walkthrough.
 Survey / Questionnaire.
 SWOT Analysis.
 User Stories.
 Vendor Assessment.

15. Thank You