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Market research and consulting
for European emerging markets:
CEE, SEE, CIS
Experience in action
PMR – market & competitive intelligence
in Central, South & Eastern Europe
● A British-American company.
● Experience accrued since 1995.
● Employing over 90 experts: market researchers, market analysts, consultants and other
  specialists.
● Based in Poland, putting us in close proximity to markets that we specialise in.

● PMR main areas of competence:
  o consumer and market research,
  o business consulting,
  o off the shelf market studies, reports, online services.

● PMR core sectors of activity:
  o construction,
  o retail, HoReCa, FMCG,
  o pharma, healthcare,
  o IT, telecoms,
  o industrial production.

                                                                                          2
Experience in action
 Three specialised divisions of PMR
 Synergy guaranteed – in order to meet our clients’ information
 needs, all three divisions work closely together.
                                                                   PMR Research
                                                                   specialised division offering a full
                                                                   array of market, consumers and
                                                                   products research services, e.g.:
                                                                   • customer satisfaction studies,
                                                                   • brand image research,
                                                                   • distribution & competition studies,
                                                                   • segmentation analyses,
                                                                   • industry analyses,
                                                                   • fieldwork.



PMR Publications
specialised analytical division
offering a wide portfolio of                                       PMR Consulting
off the shelf market studies:                                      specialised division offering a wide
• market studies, reports,                                         range of diverse business consulting
• regular newsletters,                                             services, e.g.:
• databases,                                                       • strategic advisory,
• subscription online services.                                    • mergers & acquisitions,
                                                                   • market enter studies,
                                                                   • market penetration advisory,
                                                                   • business partner search,
                                                                   • competitive intelligence.

                                                                                                       3
Experience in action
What distinguishes PMR?
● Dedicated team of market researchers and business consultants – if you need help
  with a specific project.
● A wide portfolio of off the shelf information – if you need a standard report, data or
  business analytical service.
● Business expertise on the CEE, SEE and CIS regions – international standards with local
  approach.
● In-house economic forecasting and industry expertise.
● Ability to execute multidimensional projects – we take into consideration market,
  consumers, competitors, economic, sociopolitical, technological, environmental aspects.
● Simultaneous coordination of projects in many countries – we guarantee methodological
  coherency and time saving.
● Day-to-day project management and execution by experts speaking fluently more than
  15 languages.
● We are an active member of international organizations confirming our high quality
  standards.




                                                                                            4
Experience in action
We satisfy professionals’ diverse information needs
We answer a wide variety of our clients’ information requirements.
We offer both ready analyses and data as well as projects based on individual approach.




● Market reports – comprehensive studies         ● Tailored analytic studies – business
  including analyses of a sector, its              intelligence services custom-made to the
  segments, market players and important           clients’ needs.
  market developments, market indicators         ● Market research – full range of services
  and data, trends and forecasts.                  in the field of consumer, business and
● PMR Online services – news and analytic          syndicated research.
  products updated on an ongoing basis.          ● Consulting projects – broad variety of
● Newsletters – sectorial newsletters              consulting, business support and
  delivered in pdf format.                         corporate finance services.
● Databases – e.g. statistical                   ● Data feed – regular provision of high-
  data, company / tender                           quality economic data, indicators and
  databases, investment summaries.                 information.


                                                                                              5
Experience in action
We have the answers to your questions
You don’t have to be an emerging market expert, market analyst, research or consulting
specialist. It is our job to find the optimal solutions to produce credible, accurate market
or consumer data on which you can base sound business decisions.


Our clients’ most frequently asked questions are, among others:
● What is the size and value of the market?       ● What are my clients needs?
● What are the forecasts for my markets?          ● How satisfied are my clients?
● How does the competitive environment            ● Where should I search for new business
  look like in my sector of interest?               partners?
● Which market entry strategy should              ● How to run my financial investments?
  I adopt?                                        ● How do consumers rate the
● How can I effectively launch a new                taste/appearance of my product compared
  product?                                          to rival products?
● How can I diversify my product range to         ● What can I do to increase the satisfaction
  cater to different market segments?               and involvement of my employees?
● Which elements of my brand image                ● Is my advertising comprehensible to my
  impact on my sales figures?                       target audience?



                                                                                                 6
Experience in action
International projects are our passion
No time to liaise with several vendors and agencies     Example project:
for each country?
                                                        We conducted a marketing survey
Want to enter a new market that you know very little    among doctors and pharmacists
about?                                                  in Croatia, Poland, Sweden and
Want to find a new business partner but you do not      Ukraine.
know the local languages?                               The study included an assessment
Want to find out and compare data for several           of various brands of drugs,
countries?                                              an assessment of the concept for
                                                        a new drug, and an exploration
                                                        of doctors’ motivations and beha-
 We provide you with an experienced project             viours.
 /account manager who will be the main point of
 contact for coordinating your multinational project.   Running the project in several
 We guarantee:                                          countries simultaneously enabled us
                                                        to compare the various markets and
 ● methodological consistency,                          adjust the sales strategy accor-
 ● cohesiveness of results for ease                     dingly.
   of comparison,
 ● efficient client–agency communication,
 ● time efficiency.



                                                                                              7
Experience in action
We eagerly share our knowledge
Our offer includes a wide variety of generally
accessible free materials.
                                                         Get a practical experience
                                                           of whatever we offer!
● Free information portals – online access to
  professional market studies:
                                                          We provide for free and
  o analytic articles illustrated with charts and data    without commitments:
    summaries,
  o the newest market developments with comments
    by experts,
                                                          ● examples of pages from our
                                                            reports,
  o databases of economic indicators and statistical
    data,
                                                          ● free trial access to PMR
                                                            internet services,
  o up-to-date market data and information.
                                                          ● free trial subscription to all
● Free market analyses – sector articles on market          pdf newsletters,
  situation, trends and forecasts prepared by PMR
  experts.
                                                          ● product demonstration
                                                            during an interactive
● Free e-letters – the most important market analyses       teleconference.
  and information delivered straight to your mailbox.




                                                                                             8
Experience in action
Quality guarantee
With years of experience, we have developed our own methodologies:

                    PMR Brand Image – brand image research methodology
                    In order to study the root sources of creation of a brand image, we analyse all the attributes of
                    the brand by learning consumers’ opinions, interviewing market experts and trendsetters, and
                    studying internet word of mouth. We identify the elements of the brand image that have the
                    greatest impact on the choices made by consumers, and recommend the most promising
                    directions for shaping brand image.



                    PMR Medical Panel – we have a constantly growing panel of doctors
                    The members of this panel are doctors of various specialisations who have agreed to take
                    part in our medical and pharmaceutical marketing research. Our database contains more than
                    5,000 doctors and other healthcare employees. Using a pre-recruited panel of doctors to
                    conduct research projects in the medical sector cuts costs and reduces the time the study
                    takes.



                    PMR Market Insight – methodology designed to support the whole process of producing
                    sector reports and analyses
                    Analyses are conducted on the basis of information from existing sources: statistics, sector
                    data (the specialist press, the internet), general and official sources, and our own databases,
                    as well as independent primary research. The range of sources we use is tailored to each
                    project individually.




                                                                                                                        9
Experience in action
The world’s largest trust us!




                                                  10
Experience in action
Our references
We are fully satisfied with our cooperation with PMR Research     Netia has been PMR client since 2001. Based on the long history
and can recommend it as a reliable partner in undertaking         of our business relations and on our assessment of PMR's offer
research and market analysis.                                     we can assure that we are satisfied with our cooperation with
                                                                  PMR.
 IBM
 Market Analyst                                                    Netia
                                                                   Director, Product Management & Development Department


In Ruukki opinion, PMR is worth recommending not only because
                                                                  PMR consultants were flexible, active and made a lot of effort to
of its expertise and work standards but also the kind
                                                                  understand our business priorities. They assessed our current
of people who are able to understand various business models
                                                                  situation and gave recommendations as to a suitable marketing
and collaborate with the client at every stage of the project.
                                                                  strategy. I can, without doubt, confirm PMR’s competence in the
                                                                  region.
 Ruukki
 Vice President
                                                                   Sandvik Mining Solutions
                                                                   Technical Director

PMR Consulting has delivered consistently high-quality
deliverable in several projects that we have engaged them.        The newsletter on CEE published by PMR is an invaluable
                                                                  source of information enabling us to understand the
 Shell                                                            developments in the retail markets. The information provided is
 Global Market Development and Sourcing Analyst                   clear, up-to-date and sufficiently detailed. I recommend it as
                                                                  reliable and informative.

The Sanofi-Aventis Group regularly buys PMR reports and            Tesco
                                                                   Non-Food Research Manager
newsletters on the pharmaceutical market in Poland. We use
PMR services because of its analysts' vast experience in market
analysis as well as high quality and strong involvement in the    PMR representatives are professionals, both meritorically and
market research process.                                          regarding their approach to customers.
 Sanofi-Synthelabo
 General Manager
                                                                   Rockwool Poland
                                                                   Marketing Director




                                                                                                                                      11
Experience in action




                  12

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Pmr corporate eng

  • 1. Market research and consulting for European emerging markets: CEE, SEE, CIS
  • 2. Experience in action PMR – market & competitive intelligence in Central, South & Eastern Europe ● A British-American company. ● Experience accrued since 1995. ● Employing over 90 experts: market researchers, market analysts, consultants and other specialists. ● Based in Poland, putting us in close proximity to markets that we specialise in. ● PMR main areas of competence: o consumer and market research, o business consulting, o off the shelf market studies, reports, online services. ● PMR core sectors of activity: o construction, o retail, HoReCa, FMCG, o pharma, healthcare, o IT, telecoms, o industrial production. 2
  • 3. Experience in action Three specialised divisions of PMR Synergy guaranteed – in order to meet our clients’ information needs, all three divisions work closely together. PMR Research specialised division offering a full array of market, consumers and products research services, e.g.: • customer satisfaction studies, • brand image research, • distribution & competition studies, • segmentation analyses, • industry analyses, • fieldwork. PMR Publications specialised analytical division offering a wide portfolio of PMR Consulting off the shelf market studies: specialised division offering a wide • market studies, reports, range of diverse business consulting • regular newsletters, services, e.g.: • databases, • strategic advisory, • subscription online services. • mergers & acquisitions, • market enter studies, • market penetration advisory, • business partner search, • competitive intelligence. 3
  • 4. Experience in action What distinguishes PMR? ● Dedicated team of market researchers and business consultants – if you need help with a specific project. ● A wide portfolio of off the shelf information – if you need a standard report, data or business analytical service. ● Business expertise on the CEE, SEE and CIS regions – international standards with local approach. ● In-house economic forecasting and industry expertise. ● Ability to execute multidimensional projects – we take into consideration market, consumers, competitors, economic, sociopolitical, technological, environmental aspects. ● Simultaneous coordination of projects in many countries – we guarantee methodological coherency and time saving. ● Day-to-day project management and execution by experts speaking fluently more than 15 languages. ● We are an active member of international organizations confirming our high quality standards. 4
  • 5. Experience in action We satisfy professionals’ diverse information needs We answer a wide variety of our clients’ information requirements. We offer both ready analyses and data as well as projects based on individual approach. ● Market reports – comprehensive studies ● Tailored analytic studies – business including analyses of a sector, its intelligence services custom-made to the segments, market players and important clients’ needs. market developments, market indicators ● Market research – full range of services and data, trends and forecasts. in the field of consumer, business and ● PMR Online services – news and analytic syndicated research. products updated on an ongoing basis. ● Consulting projects – broad variety of ● Newsletters – sectorial newsletters consulting, business support and delivered in pdf format. corporate finance services. ● Databases – e.g. statistical ● Data feed – regular provision of high- data, company / tender quality economic data, indicators and databases, investment summaries. information. 5
  • 6. Experience in action We have the answers to your questions You don’t have to be an emerging market expert, market analyst, research or consulting specialist. It is our job to find the optimal solutions to produce credible, accurate market or consumer data on which you can base sound business decisions. Our clients’ most frequently asked questions are, among others: ● What is the size and value of the market? ● What are my clients needs? ● What are the forecasts for my markets? ● How satisfied are my clients? ● How does the competitive environment ● Where should I search for new business look like in my sector of interest? partners? ● Which market entry strategy should ● How to run my financial investments? I adopt? ● How do consumers rate the ● How can I effectively launch a new taste/appearance of my product compared product? to rival products? ● How can I diversify my product range to ● What can I do to increase the satisfaction cater to different market segments? and involvement of my employees? ● Which elements of my brand image ● Is my advertising comprehensible to my impact on my sales figures? target audience? 6
  • 7. Experience in action International projects are our passion No time to liaise with several vendors and agencies Example project: for each country? We conducted a marketing survey Want to enter a new market that you know very little among doctors and pharmacists about? in Croatia, Poland, Sweden and Want to find a new business partner but you do not Ukraine. know the local languages? The study included an assessment Want to find out and compare data for several of various brands of drugs, countries? an assessment of the concept for a new drug, and an exploration of doctors’ motivations and beha- We provide you with an experienced project viours. /account manager who will be the main point of contact for coordinating your multinational project. Running the project in several We guarantee: countries simultaneously enabled us to compare the various markets and ● methodological consistency, adjust the sales strategy accor- ● cohesiveness of results for ease dingly. of comparison, ● efficient client–agency communication, ● time efficiency. 7
  • 8. Experience in action We eagerly share our knowledge Our offer includes a wide variety of generally accessible free materials. Get a practical experience of whatever we offer! ● Free information portals – online access to professional market studies: We provide for free and o analytic articles illustrated with charts and data without commitments: summaries, o the newest market developments with comments by experts, ● examples of pages from our reports, o databases of economic indicators and statistical data, ● free trial access to PMR internet services, o up-to-date market data and information. ● free trial subscription to all ● Free market analyses – sector articles on market pdf newsletters, situation, trends and forecasts prepared by PMR experts. ● product demonstration during an interactive ● Free e-letters – the most important market analyses teleconference. and information delivered straight to your mailbox. 8
  • 9. Experience in action Quality guarantee With years of experience, we have developed our own methodologies: PMR Brand Image – brand image research methodology In order to study the root sources of creation of a brand image, we analyse all the attributes of the brand by learning consumers’ opinions, interviewing market experts and trendsetters, and studying internet word of mouth. We identify the elements of the brand image that have the greatest impact on the choices made by consumers, and recommend the most promising directions for shaping brand image. PMR Medical Panel – we have a constantly growing panel of doctors The members of this panel are doctors of various specialisations who have agreed to take part in our medical and pharmaceutical marketing research. Our database contains more than 5,000 doctors and other healthcare employees. Using a pre-recruited panel of doctors to conduct research projects in the medical sector cuts costs and reduces the time the study takes. PMR Market Insight – methodology designed to support the whole process of producing sector reports and analyses Analyses are conducted on the basis of information from existing sources: statistics, sector data (the specialist press, the internet), general and official sources, and our own databases, as well as independent primary research. The range of sources we use is tailored to each project individually. 9
  • 10. Experience in action The world’s largest trust us! 10
  • 11. Experience in action Our references We are fully satisfied with our cooperation with PMR Research Netia has been PMR client since 2001. Based on the long history and can recommend it as a reliable partner in undertaking of our business relations and on our assessment of PMR's offer research and market analysis. we can assure that we are satisfied with our cooperation with PMR. IBM Market Analyst Netia Director, Product Management & Development Department In Ruukki opinion, PMR is worth recommending not only because PMR consultants were flexible, active and made a lot of effort to of its expertise and work standards but also the kind understand our business priorities. They assessed our current of people who are able to understand various business models situation and gave recommendations as to a suitable marketing and collaborate with the client at every stage of the project. strategy. I can, without doubt, confirm PMR’s competence in the region. Ruukki Vice President Sandvik Mining Solutions Technical Director PMR Consulting has delivered consistently high-quality deliverable in several projects that we have engaged them. The newsletter on CEE published by PMR is an invaluable source of information enabling us to understand the Shell developments in the retail markets. The information provided is Global Market Development and Sourcing Analyst clear, up-to-date and sufficiently detailed. I recommend it as reliable and informative. The Sanofi-Aventis Group regularly buys PMR reports and Tesco Non-Food Research Manager newsletters on the pharmaceutical market in Poland. We use PMR services because of its analysts' vast experience in market analysis as well as high quality and strong involvement in the PMR representatives are professionals, both meritorically and market research process. regarding their approach to customers. Sanofi-Synthelabo General Manager Rockwool Poland Marketing Director 11