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New to Product Management? What Your Boss May Not Have Told You Barbara Nelson Silicon Valley Product Camp 2011 bnelson@PragmaticMarketing.com @barbaragnelson © 2011 Pragmatic Marketing, Inc.
#svpcampvolunteer for notes? © 2011 Pragmatic Marketing, Inc.
Nothing in this job description restricts management’s rights to assign or re-assign duties and responsibilities to this job at any time. { recent job posting © 2011 Pragmatic Marketing, Inc.
© 2011 Pragmatic Marketing, Inc.
You have product credibility. Do you have market credibility?
“I know the market. I talk to customers all the time.” Translation: I’m demo boy or girl.I’m a fire fighter.I listen to markets of one. © 2011 Pragmatic Marketing, Inc.
In the last 3 months, how many visits to the market did you make (without sales)? { None 1-3 4-6 7-10 More than 10 © 2011 Pragmatic Marketing, Inc.
Without market knowledge, product managers risk killing the product with a thousand cuts.  Executive at a technology company © 2011 Pragmatic Marketing, Inc.
market problem guru © 2011 Pragmatic Marketing, Inc.
© 2011 Pragmatic Marketing, Inc.
YaaS { Repeatable High volume Elastic Self service Data driven © 2011 Pragmatic Marketing, Inc.
{ Top 10 things you need to know as a product manager © 2011 Pragmatic Marketing, Inc.
My Top 10 © 2011 Pragmatic Marketing, Inc.
What a market of customers want, not just one customer © 2011 Pragmatic Marketing, Inc.
What the quiet 80% of your customers think © 2011 Pragmatic Marketing, Inc.
If customers will recommendyou to a friend © 2011 Pragmatic Marketing, Inc.
Whyyou’re winning and losing deals © 2011 Pragmatic Marketing, Inc.
How to support sales channels, not just one sales person © 2011 Pragmatic Marketing, Inc.
How your product has improved life for your users © 2011 Pragmatic Marketing, Inc.
How to find problems buyers are willing to pay to solve © 2011 Pragmatic Marketing, Inc.
What messages will resonate with buyers © 2011 Pragmatic Marketing, Inc.
How to communicate market problems to Development © 2011 Pragmatic Marketing, Inc.
Why non-customers aren’t even looking © 2011 Pragmatic Marketing, Inc.
What are your barriers?
New to Product Management? What Your Boss May Not Have Told You Barbara Nelson Silicon Valley Product Camp 2011 bnelson@PragmaticMarketing.com @barbaragnelson © 2011 Pragmatic Marketing, Inc.

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New to Product Management? What Your Boss May Not Have Told You

  • 1. New to Product Management? What Your Boss May Not Have Told You Barbara Nelson Silicon Valley Product Camp 2011 bnelson@PragmaticMarketing.com @barbaragnelson © 2011 Pragmatic Marketing, Inc.
  • 2. #svpcampvolunteer for notes? © 2011 Pragmatic Marketing, Inc.
  • 3. Nothing in this job description restricts management’s rights to assign or re-assign duties and responsibilities to this job at any time. { recent job posting © 2011 Pragmatic Marketing, Inc.
  • 4.
  • 5.
  • 6. © 2011 Pragmatic Marketing, Inc.
  • 7. You have product credibility. Do you have market credibility?
  • 8. “I know the market. I talk to customers all the time.” Translation: I’m demo boy or girl.I’m a fire fighter.I listen to markets of one. © 2011 Pragmatic Marketing, Inc.
  • 9. In the last 3 months, how many visits to the market did you make (without sales)? { None 1-3 4-6 7-10 More than 10 © 2011 Pragmatic Marketing, Inc.
  • 10. Without market knowledge, product managers risk killing the product with a thousand cuts. Executive at a technology company © 2011 Pragmatic Marketing, Inc.
  • 11. market problem guru © 2011 Pragmatic Marketing, Inc.
  • 12. © 2011 Pragmatic Marketing, Inc.
  • 13. YaaS { Repeatable High volume Elastic Self service Data driven © 2011 Pragmatic Marketing, Inc.
  • 14. { Top 10 things you need to know as a product manager © 2011 Pragmatic Marketing, Inc.
  • 15. My Top 10 © 2011 Pragmatic Marketing, Inc.
  • 16. What a market of customers want, not just one customer © 2011 Pragmatic Marketing, Inc.
  • 17. What the quiet 80% of your customers think © 2011 Pragmatic Marketing, Inc.
  • 18. If customers will recommendyou to a friend © 2011 Pragmatic Marketing, Inc.
  • 19. Whyyou’re winning and losing deals © 2011 Pragmatic Marketing, Inc.
  • 20. How to support sales channels, not just one sales person © 2011 Pragmatic Marketing, Inc.
  • 21. How your product has improved life for your users © 2011 Pragmatic Marketing, Inc.
  • 22. How to find problems buyers are willing to pay to solve © 2011 Pragmatic Marketing, Inc.
  • 23. What messages will resonate with buyers © 2011 Pragmatic Marketing, Inc.
  • 24. How to communicate market problems to Development © 2011 Pragmatic Marketing, Inc.
  • 25. Why non-customers aren’t even looking © 2011 Pragmatic Marketing, Inc.
  • 26. What are your barriers?
  • 27. New to Product Management? What Your Boss May Not Have Told You Barbara Nelson Silicon Valley Product Camp 2011 bnelson@PragmaticMarketing.com @barbaragnelson © 2011 Pragmatic Marketing, Inc.

Editor's Notes

  1. You as a Service