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Frauke	Neels	&	Michel	Van	Montfort
24th	May	2018
The	art	of	saying no
Michel Van Montfort
Product Manager
Internal Products & Services
michel.vanmontfort@sdworx.com
LinkedIn.com/in/michel-van-montfort-5a34915
Frauke	Neels
Product	Manager	
Tax	&	Accounting
frauke.neels@wolterskluwer.com
LinkedIn.com/in/fraukeneels
eArchive case
§ NL	– sales	department – contracts
§ LUX	– Payroll	consultants	– mails	&	agreements
§ BE	– legal department – laws &	annotations
Saying no	in	ideation
§ Clearly define ‘Scope	of	work’
§ In	and out	of	scope
§ Fall in	love	with the problem
§ A	statement	that you can’t disagree with has	no	value
§ Every	problem	is	a	real	problem,	most	ideas	have	some	value
Tax	simulation case
§ Corporate	tax calculation &	declaration
§ Complete	– all special	cases
§ 100%	accurate	&	compliant
§ Tax	simulation
§ Timing	is	most	important
§ Quick	&	simple over	complete
11
Saying no	towards MVP
§ Stay in	love	with the problem &	keep	sharing enthousiasm
§ Ground	rules
12
Saying no	in	delivery	- the lego	case
14
The	end
§ Don’t forget to stop
17
How	to say	no
In	ideation
§ Recognize	most	ideas	are	valuable	ideas,	respect	people	and	their	work.
§ Realize	statements	one	cannot	disagree	with	have	no	inherent	value.
In	development
§ Establish	and	adhere	to	ground	rules	and	basic	principles	in	all	stages	of	
development.
In	delivery
§ When	all	else	fails,	remember	little	Tommy.
18
BA and Beyond 18 - Frauke Neels and Michel Van Montfort - The art of saying no
BA and Beyond 18 - Frauke Neels and Michel Van Montfort - The art of saying no

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