1. Written In English Communication Part B
Ab. Rashid Bin Md Ihsan
Part A Ab. Rashid Bin Md Ihsan No. 36,Loron kopi 2, Off Jalan Nenas,
No. 36,Loron kopi 2, Off Jalan 42200, Klang
1. What is the usual function of the first Nenas, Selangor
paragraph of a formal letter? 42200, Klang Tel: 0192449969
The first paragraph usually states the purpose or why Selangor Email: imann9969@yahoo.com
the writer is writing the letter. Example: responding Tel: 0192449969
to a job advertisement, replying to a complaint, Email: imann9969@yahoo.com 10 September 2008
introducing a product, extending an invitation.
10 September 2008 Attn: Mr David Choi
2. Why should technical terms and jargons be Sales Manager
avoided in business letters? The Principal Department of Life Long Everlong Batteries
Technical terms and jargons should be avoided in Learning 171 Choi Hung Road
business letters as they may not be familiar to the Open University Malaysia Meru
reader and can cause confusion. Thus the letter Jalan Tun Ismail Klang
becomes ineffective. 50480 Kuala Lumpur
Dear Mr Choi
3. Michael Polanyi was a philosopher whose work Dear Sir,
contributes significantly to our understanding of Re. Order No. 768197
communication. Give ONE important implication *Re: Request to Postpone the Course* I am writing to inform you that the
of his contribution to our understanding of goods we ordered from your company have not
communication. been supplied correctly.
I am writing to request for postpone
Michael Polanyi introduced the term ‘tacit On 29 August 2008 we placed an order
the course Bachelor of Education session for the
dimension’ that is, the fact that we know more than with your firm for 120 ultra super long-life
next semester.
we can say and that we often say more than we batteries for laptop. The consignment arrived
realize. yesterday but contained only 110 batteries.
On October until December was the This error put our school in a difficult position, as
4. State THREE common problems in next semester. I am sorry to sa that I can’t we had to make some emergency purchases to fulfil
communication. attend the whole classes in that period. That was our commitments to our students. This caused us
a. use a language because I have to take care of my father and considerable inconvenience.
poor choice of vocabulary and structure of very needed to go back to my hometown at
communication Kedah and staying there during that period. I I am writing to ask you to please make
b. clarity of massage only can continued my studies in the next year up the shortfall immediately and to ensure that such
Is the massage clear? Could anything can be errors do not happen again. Otherwise, we may
ambiguous Thank you for the taking time to have to look elsewhere for our supplies.
c. Noise consider my request. Pleace contact me by e-
These may be a barrier to effective verbal mail or phone if you have any questions. I look forward to hearing from you by return.
communication
5. Identify any Two components of a short Yours faithfully,
Yours sincerely
memorandum report
a. Writer’s name
b. Reader’s name Ab. Rashid Bin Md Ihsan
Ab. Rashid Bin Md Ihsan
Student ID No. 86584030
encl.: court summons
cc. Dr Masithah Ahmad, Chair

2. OPEN DISTANCE LEANER BAHAGIAN B
BAHAGIAN A
1. 2 cara mengimbas buku
1. 2 faedah pembelajaran kendiri
a. pembelajaran berkualiti a. skimming (bacaan pantas)
b. berkeupayaan menggunakan tek. ict i. membaca teks dengan pantas untuk mendapat
c. persediaan utk pemb. Spjg hayat gambaran awal untuk menguasai bahan tersebut
d. meningkatkan peluang diambil bekerja ii. kaedah ini digunakan apabila perlu membaca
sejumlah bahan yang banyak dalam masa yang
singkat dan tidak maklumat spesifik
2. 2 cara atasi kerisauan ketika iii. kaedah dilakukan untuk menilai adakah
menghadapi peperiksaan buku itu sesuai dengan keperluan
a. tepati masa iv. melibatkan pembacaan sebahagian
b. baca dan fahamkan arahan daripada teks
b. scanning (mengimbas)
3. Fungsi hyperlink dan butang i.penyerapan kandungan yang amat pantas
favourites ii.dilakukan untuk mencari maklumat
Hyperlink - melompat ke fail lain – banyak spesifik
dokumen web yg boleh membawa anda ke iii. menggunakan kata kunci
lokasi web yg lain. iv. pembacaan dihentikan apabila maklumat
Favourites - membolehkan pengguna telah diperolehi
menyimpan laman web bagi tujuan v. kaedah ini digunakan untuk mencari
rujukan .boleh gunakan jln pintas kpd folder. maklumat yang diperlukan dengan pantas
dan lebih berkesan
4. Jelaskan 2 tools myLMS
a. announcement – pengumuman
b. course material – bahan pembelajaran
c. quiz – membolehkan anda membuat
penilaian sendiri seberapa byk
kadar,masa,keselesaan anda
5. Cara buat nota ringkas dan nota
rangka
- nota ringkas – mengandungi semua
maklumat ang diringkaskan dlm btk prggn.
perlu memecahkan maklumat bab kpd beberapa unit
kecil.
- nota rangka – tidak pelu susun linear.Tajuk utama
menjadi nucleus dan idea utama dan konsep2
membentuk cadangannya. Kaitan antara idea dan
konsep dgn gunakan garisan sbg penghubung.