Salah satu rahsia kejayaan bisnes Takaful saya adalah dengan mengamalkan sikap sebegini

1. Melayan Pelanggan Seperti
DARAH DAGING sendiri

2. Maksud “Darah Daging”
“Anak atau orang yang ada
PERTALIAN DARAH dengan anda”
“Tidak beriman salah seorang di
antara kamu hingga dia mencintai
untuk saudaranya apa yang dia
cintai untuk dirinya sendiri”.
[HR. Bukhari dan Muslim]

3. Masalah-masalah yang
SERING BERLAKU

4. Hospital Awam
SEMAKIN SESAK

5. Masyarakat Tidak Buat
PERSEDIAAN AWAL

6. Miliki Simpanan Takaful Tapi,
MASALAH TAK SELESAI

7. Faedah Tak Mencukupi
36 PENYAKIT KRITIKAL

8. Faedah Tak Mencukupi
PAMPASAN KEMATIAN

9. Adakah Benar Anda
PROTECT INCOME?

10. Berat Mata Memandang, Berat Lagi Kalau
BAHU ANDA MEMIKULNYA

11. Pesanan Dari
DR. RICHARD TEO

12. How Do You See Others?
Kita selalu anggap pesakit
sebagai suatu “kerja” yang
perlu dihabiskan sahaja
Tidak memahami /merasai
apa yang mereka lalui
Fikir pasal keuntungan kita
sahaja
Hinggalah kita juga lalui
masalah yang serupa

13. Menyediakan
KHIDMAT TERBAIK

14. 4 Situasi Penting Perlu Dijaga

15. #1 – Ketika Appointment
Buat Fact-Finding, bukan cerita produk

16. #1 – Ketika Appointment
Kenal-pasti masalah, bukan push product

17. #2 – Ketika Design Solution

18. #2 – Ketika Design Solution
Membantu Pelanggan?

19. #2 – Ketika Design Solution
Pentingkan Keuntungan Sendiri?

20. Keperluan Yang Perlu Dijaga
Lindungi keperluan asas terlebih dulu

21. #3 – Khidmat Selepas Jualan
Bila ada perkara berbangkit

22. #4 – Ketika Proses Tuntutan
Masa untuk anda menyinar

23. Prosedur
TUNTUTAN TAKAFUL

24. Death Claim Requirement
Document Required:
• Original Certificate Contract
• Death Claim Form
• Physician’s Statement
• Certified True Copy of Death Certificate
• Certified True Copy of deceased’s IC (as evidence of age if proof has not
been received before)
• Certified True Copy of proof of relationship (e.g.: Marriage Certificate/Birth
Certificate)
• Certified True Copy of claimant’s IC
• Certified True Copy of Police Report (for Accident Death only)
• Consent Letter for medical report extraction (4 copies)
• Certified True Copy of Burial Certificate
• Certified True Copy “Sijil Faraid / Letter of Administration (if applicable)
• Post Mortem Report (un-natural death)
• Newspaper cutting (for accident)

25. TPD Claim Requirement
Document Required:
• Original Certificate Contract
• Total & Permanent Disability Claim Form
• Physician’s Statement
• Certified True Copy of claimant’s IC
• Consent Letter for medical report extraction (4 copies)
• Medical report from SOCSO (optional)
• Letter of job termination from claimant’s employer (if employed)
• Neurogical Examination Report (NER)
• Other supporting documents (if applicable)

26. Critical Illness Claim Requirement
Document Required:
• Original Certificate Contract
• Dread Disease Claim Form
• Confidential Medical Certificate pertaining to your disease/illness
• Certified True Copy of claimant’s IC
• Consent Letter for medical report extraction (4 copies)
• Histopathology or relevant report
• Other supporting documents (if applicable)

27. Hospital Claim Requirement
Document Required:
• Hospitalization Claim Form
• Physician Statement (for claim more than RM200)
• Certified True Copy of Admission and Discharge Notes
• Original Copy of admission bills/receipts (For Surgical Rider Only)
• Police Report (if applicable)
• Consent Letter for medical report extraction (4 copies)
• Letter from employer/SOCSO (if applicable)

28. Wanita Claim Requirement
Document Required:
• Wanita Illness Claim Form
• Certified True Copy of Admission and Discharge Notes
• Original Copy of admission bills and receipts
• Certified True Copy of Birth Certificate (for New Born Allowance Only)
• Consent Letter for medical report extraction (if applicable)
• Histopathology or relevant report

29. Accident Claim Requirement
Document Required:
• Accident Claim Form
• Physician Statement (for claim more than RM200)
• Certified True Copy of medical chits/attendance report
• Original Copy of admission bills/receipts
• Police Report (if applicable)
• Consent Letter for medical report extraction (4 copies)
• Letter from employer/SOCSO (if applicable)

30. E-Payment Registration

31. Kisah Seorang Wanita Thai bernama Mae Toi
KEHIDUPAN YANG BERBALOI

32. Bila Melayan Seperti Darah Daging

33. #1 - Lebih Dihormati
Benar-benar membantu orang lain

34. #2 - Dapat Banyak Referrals
Menjadi bualan mulut pelanggan

35. #3 - Lebih Banyak Jualan
Pemasaran Secara Automatik

36. #4 - Lebih Banyak Pendapatan
Impian jadi kenyataan