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Strategic Governance of P3M
A corporate PMO perspective
Stuart Collins
Head of Project Portfolio
October 2015
1
What is governance of project management
• Why governance matters
• Overview of the BBC PMO
• Lessons we’ve learnt along the
way
• Future considerations
Governance of Project Management,
the framework in which:
• Direction is set
• Responsibility is assigned
• Decisions are made
• Relationships are managed
• Performance is understood
• Problems are solved
• Checks & balances operate
2
In order to…
• Strategic alignment - keep eyes on the
prize
• Support accountability
• Open and honest appraisal
• Confidence in outcomes
• Mitigating risk of failure &
• Create conditions for success
• Supports capability development
• Get it right…
Ensures value for money for audiences
• Getting it wrong…
Waste, reputation, trust
Drives lessons and scrutiny
40p
/day
97%
UK
Reach
300m
Global
20hr
/week
3
HOT MICROWAVES!
TROUBLE COOKING
AT THE BBC
BBC spends
£6million in six
months on
Broadcasting
HouseBBC bans staff
kickabouts at its
new HQ
BBC staff battle with
revolving doors at
new £1 billion HQ
BBC hawk
kills
pigeon as
staff look
on
4
DMI, a hard lesson
5
New Broadcasting House Sale and Redevelopment of TV Centre
Development of mediacity Salford &
migration of Sport, Childrens, Radio 5
Digital Switchover help schem
L2012 Olympics
On-line
Successful BBC Projects
Sponsorship &
Governance
Portfolio
Management
Assurance &
Set-up for
Success
Lifecycle &
Common
Approach
6
A project community, training courses and
careers portal
Delivery support and assurance for critical
projects, including healthchecks
An introduction to the PMO
A Portfolio of pan-BBC critical projects
A standard approach - with guidance
and tools
• Formed 2010
• 10 Staff
• Right project
• Right way
• Right people
• Objectives change 2013
7
Critical Projects Portfolio
APM GoV SIG
Directing
Change
8
Critical Projects Portfolio
Value
consideration
Risk /
Complexity
APM GoV SIG
Directing
Change
• Critical Project Portfolio (CPP) comprises
projects assessed as carrying high
strategic value combined with a high
level of complexity or delivery risk
(PAC 2014)
• Outcome confidence assessment,
performance monitoring and executive
reporting
• Impartial assurance and critical friend
support
• Building skills and capability, supporting
SPOA’s
• Mitigate the risk of failure
9
HR TransformationBBC Studios
10
Accountability
• Project Sponsor – the single most important
factor?
• Accountable for the business case and outcomes
• Right experience and commitment
• Single point of accountability (SPOA)
• With clear supporting structures and
accountabilities
• Fit for purpose and including the right people
• Facilitating decisions
11
Approvals and delivery frameworks
GatedLifecycleProjectGovernanceCorporateGovernance · Requirements, deliverables
and benefits are defined
· Outline Investment Proposal
(OIP) focusing on affordability
and deliverability developed
and approved in accordance
with Investment Case
Guidelines
· Peer review of OIP with BBC
PMO for Critical Projects
· Final Investment
Proposal (FIP) developed
and approved in
accordance with
Investment Case
Guidelines
· Resources allocated
· Peer review of FIP with
BBC PMO for Critical
Projects
· Formal acceptance
into the business
· Benefits and residual
changes are managed
and tracked
Final
Investment
Approval
Outline
Investment
Approval
· Business articulates rationale for
project and strategic alignment
· Project Sponsor identified as
accountable for outcomes (Single
Point of Accountability)
· Divisional budget planning
communicated to BBC PMO
· Project pipeline and forecast dates
communicated to Corporate
Finance and BBC PMO
· Strategic Investment Proposal
(SIP) developed and approved in
accordance with Investment Case
Guidelines
· BBC PMO supports
management of all Critical
Portfolio projects and other
complex projects according
to the “BBC Way”
· Project Brief developed
· High level costs and
benefits identified
· Outline Project
Management Plan (PMP)
developed
· Integrated Assurance and
Approval Plan (IAAP)
developed and owned by
Sponsor
· Project Governance
established with gated
approvals agreed as part
of IAAP
· Project Plans including
full Project Management
Plan (PMP) developed
· Deliverability
Confidence Assessment
(BBC PMO)
· Agreed deliverables produced
· Business accepts project
outputs
· BBC PMO assures delivery of
Critical Projects
· Formal handover into the Business
· Benefits plan allocated to a
Business owner
· Project closed down
· Plan for future PIR
Strategic
Investment
Approval
Transition
Assurance
APPROVAL GATE
· Entry / exit criteria
· Affordability and
deliverability
assessment
Additional project
gates as per IAAP
Acceptance
Assurance points and Approval gates defined in the Integrated Assurance and Approvals Plan (IAAP)
12
• Honest forward look, supporting project
• Delivery confidence – avoiding bias
• Assurance integrated with plans,
agreed at inception
• Three levels
• Set up for success review
Supported by impartial assurance
notes
13
Honest appraisal, right response
12 month trend
Pj A Pj B Pj
C
GREEN:
Success appears highly likely and
there are no major outstanding
issues at this stage that appear to
significantly threaten delivery.
GREEN/AMBER:
Successful delivery appears
probable. Constant attention will be
needed to ensure risks do not
materialise into major issues
threatening delivery.
AMBER:
Successful delivery appears
feasible but significant issues
already exist requiring
management attention These
appear resolvable if addressed
promptly.
RED/AMBER:
Successful delivery is in doubt with
major risks or issues apparent in
an number of key areas. Urgent
action is needed to address these
issues.
RED:
Successful delivery outcomes* appear
to be unachievable. There are major
issues which at this stage do not
appear to be manageable or
resolvable. Re-baselining and/or
overall viability to be re-assessed.
*…
14
A word on capability
• You can’t govern, assure in or hope for success
• Capable Sponsors
• Competence in delivery
• Right approaches
• Right support
• Promote job family
• Lessons Learnt
• Training & Masterclasses
• Community
• Outside thinking
15BBC PM Forum: Practitioners top 10 lessons
Evolving the body of governance
16
Charter & the future BBC
http://www.live.bbc.co.uk/corporate2/insi
dethebbc/whatwedo/bbc-for-all-of-us
https://www.gov.uk/government/consultations/bbc-
charter-review-public-consultation
This presentation was delivered
at an APM event
To find out more about
upcoming events please visit our
website www.apm.org.uk/events

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4. Stuart Collins BBC - strategic governance of p3m GOV011015

  • 1. Strategic Governance of P3M A corporate PMO perspective Stuart Collins Head of Project Portfolio October 2015
  • 2. 1 What is governance of project management • Why governance matters • Overview of the BBC PMO • Lessons we’ve learnt along the way • Future considerations Governance of Project Management, the framework in which: • Direction is set • Responsibility is assigned • Decisions are made • Relationships are managed • Performance is understood • Problems are solved • Checks & balances operate
  • 3. 2 In order to… • Strategic alignment - keep eyes on the prize • Support accountability • Open and honest appraisal • Confidence in outcomes • Mitigating risk of failure & • Create conditions for success • Supports capability development • Get it right… Ensures value for money for audiences • Getting it wrong… Waste, reputation, trust Drives lessons and scrutiny 40p /day 97% UK Reach 300m Global 20hr /week
  • 4. 3 HOT MICROWAVES! TROUBLE COOKING AT THE BBC BBC spends £6million in six months on Broadcasting HouseBBC bans staff kickabouts at its new HQ BBC staff battle with revolving doors at new £1 billion HQ BBC hawk kills pigeon as staff look on
  • 5. 4 DMI, a hard lesson
  • 6. 5 New Broadcasting House Sale and Redevelopment of TV Centre Development of mediacity Salford & migration of Sport, Childrens, Radio 5 Digital Switchover help schem L2012 Olympics On-line Successful BBC Projects Sponsorship & Governance Portfolio Management Assurance & Set-up for Success Lifecycle & Common Approach
  • 7. 6 A project community, training courses and careers portal Delivery support and assurance for critical projects, including healthchecks An introduction to the PMO A Portfolio of pan-BBC critical projects A standard approach - with guidance and tools • Formed 2010 • 10 Staff • Right project • Right way • Right people • Objectives change 2013
  • 8. 7 Critical Projects Portfolio APM GoV SIG Directing Change
  • 9. 8 Critical Projects Portfolio Value consideration Risk / Complexity APM GoV SIG Directing Change • Critical Project Portfolio (CPP) comprises projects assessed as carrying high strategic value combined with a high level of complexity or delivery risk (PAC 2014) • Outcome confidence assessment, performance monitoring and executive reporting • Impartial assurance and critical friend support • Building skills and capability, supporting SPOA’s • Mitigate the risk of failure
  • 11. 10 Accountability • Project Sponsor – the single most important factor? • Accountable for the business case and outcomes • Right experience and commitment • Single point of accountability (SPOA) • With clear supporting structures and accountabilities • Fit for purpose and including the right people • Facilitating decisions
  • 12. 11 Approvals and delivery frameworks GatedLifecycleProjectGovernanceCorporateGovernance · Requirements, deliverables and benefits are defined · Outline Investment Proposal (OIP) focusing on affordability and deliverability developed and approved in accordance with Investment Case Guidelines · Peer review of OIP with BBC PMO for Critical Projects · Final Investment Proposal (FIP) developed and approved in accordance with Investment Case Guidelines · Resources allocated · Peer review of FIP with BBC PMO for Critical Projects · Formal acceptance into the business · Benefits and residual changes are managed and tracked Final Investment Approval Outline Investment Approval · Business articulates rationale for project and strategic alignment · Project Sponsor identified as accountable for outcomes (Single Point of Accountability) · Divisional budget planning communicated to BBC PMO · Project pipeline and forecast dates communicated to Corporate Finance and BBC PMO · Strategic Investment Proposal (SIP) developed and approved in accordance with Investment Case Guidelines · BBC PMO supports management of all Critical Portfolio projects and other complex projects according to the “BBC Way” · Project Brief developed · High level costs and benefits identified · Outline Project Management Plan (PMP) developed · Integrated Assurance and Approval Plan (IAAP) developed and owned by Sponsor · Project Governance established with gated approvals agreed as part of IAAP · Project Plans including full Project Management Plan (PMP) developed · Deliverability Confidence Assessment (BBC PMO) · Agreed deliverables produced · Business accepts project outputs · BBC PMO assures delivery of Critical Projects · Formal handover into the Business · Benefits plan allocated to a Business owner · Project closed down · Plan for future PIR Strategic Investment Approval Transition Assurance APPROVAL GATE · Entry / exit criteria · Affordability and deliverability assessment Additional project gates as per IAAP Acceptance Assurance points and Approval gates defined in the Integrated Assurance and Approvals Plan (IAAP)
  • 13. 12 • Honest forward look, supporting project • Delivery confidence – avoiding bias • Assurance integrated with plans, agreed at inception • Three levels • Set up for success review Supported by impartial assurance notes
  • 14. 13 Honest appraisal, right response 12 month trend Pj A Pj B Pj C GREEN: Success appears highly likely and there are no major outstanding issues at this stage that appear to significantly threaten delivery. GREEN/AMBER: Successful delivery appears probable. Constant attention will be needed to ensure risks do not materialise into major issues threatening delivery. AMBER: Successful delivery appears feasible but significant issues already exist requiring management attention These appear resolvable if addressed promptly. RED/AMBER: Successful delivery is in doubt with major risks or issues apparent in an number of key areas. Urgent action is needed to address these issues. RED: Successful delivery outcomes* appear to be unachievable. There are major issues which at this stage do not appear to be manageable or resolvable. Re-baselining and/or overall viability to be re-assessed. *…
  • 15. 14 A word on capability • You can’t govern, assure in or hope for success • Capable Sponsors • Competence in delivery • Right approaches • Right support • Promote job family • Lessons Learnt • Training & Masterclasses • Community • Outside thinking
  • 16. 15BBC PM Forum: Practitioners top 10 lessons Evolving the body of governance
  • 17. 16 Charter & the future BBC http://www.live.bbc.co.uk/corporate2/insi dethebbc/whatwedo/bbc-for-all-of-us https://www.gov.uk/government/consultations/bbc- charter-review-public-consultation
  • 18. This presentation was delivered at an APM event To find out more about upcoming events please visit our website www.apm.org.uk/events