Designing Engaging Experiences

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Designing Engaging Experiences from Kaospilot Experience Design: http://www.kaospilot.dk/kaospilot-experience-design/

Designing Engaging Experiences
Agenda Festival
Kaospilots, 2016

Kaospilot
Experience
Design
Interdisciplinary
Human
Centered Innovation
Real
World Cases

We believe
in engaging
experiences

What is experience design?

What is experience design?
Experience design is the practice of designing
products, processes, services, events, and environments
with a focus placed on the quality of the user
experience.

How do you do that?
By guiding attention, surpassing
expectations and engaging people
emotionally.

Ultimately… Experience Design:
Should make peoples life better and solve
their problems (even ones they didn’t know
they had.)

How
do you
design engaging
experiences?

5E Experience Model
2. Entry
1. Excitement
3. Engagement
4. Exit
5. Extension
Core
Meaning

Core
Meaning
To Designing a Meaningful Experience:
Start with What is Meaningful
2. Entry
1. Excitement
3. Engagement
4. Exit
5. Extension

Animation Theming
Storytelling
Sensory stimulation
Co-creation Game & play dimensions
To Designing a Meaningful Experience:
Engage people on their journey
Rituals

Research Guides All
Design Decisions

1. Excitement
>Design the first contact

2. Entry
>The atmosphere
matters

3. Engagement
> Personal

3. Engagement
>Purposeful

3. Engagement
>Good Experience
Design is Good
Storytelling

4. Exit
Clean Finish

5. Extension
>Follow up and
follow through

Thank you!
Connect on Facebook:
Kaospilot Experience Design
Find this presentation
on Slideshare:
Andy Sontag

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UX Psychology 2nd Track.

UX Psychology 2nd Track.

THINGS Agency, The Company Profile

Design Thinking Seattle: Empathy Extravaganza

Design Thinking Seattle: Empathy Extravaganza

Design Thinking Seattle: Empathy Extravaganza

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Klap meetup bali dojo bluecraft - en

Klap meetup bali dojo bluecraft - en

RF Creative Deep Dive May 2014

RF Creative Deep Dive May 2014

RF Creative Deep Dive May 2014

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User Experience Design: It's a Thing Now

User Experience Design: It's a Thing Now

Design Thinking

Design Thinking

Design Thinking

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Designing Engaging Experiences

1. Designing Engaging Experiences Agenda Festival Kaospilots, 2016

2.

3. Kaospilot Experience Design Interdisciplinary Human Centered Innovation Real World Cases

4. We believe in engaging experiences

5. What is experience design?

6. What is experience design? Experience design is the practice of designing products, processes, services, events, and environments with a focus placed on the quality of the user experience.

7. How do you do that? By guiding attention, surpassing expectations and engaging people emotionally.

8. Ultimately… Experience Design: Should make peoples life better and solve their problems (even ones they didn’t know they had.)

9.

10. How do you design engaging experiences?

11. 5E Experience Model 2. Entry 1. Excitement 3. Engagement 4. Exit 5. Extension Core Meaning

12. Core Meaning To Designing a Meaningful Experience: Start with What is Meaningful 2. Entry 1. Excitement 3. Engagement 4. Exit 5. Extension

13. Animation Theming Storytelling Sensory stimulation Co-creation Game & play dimensions To Designing a Meaningful Experience: Engage people on their journey Rituals

14. Research Guides All Design Decisions

15. 1. Excitement >Design the first contact

16. 2. Entry >The atmosphere matters

17. 3. Engagement > Personal

18. 3. Engagement >Purposeful

19. 3. Engagement >Good Experience Design is Good Storytelling

20.

21. 4. Exit Clean Finish

22. 5. Extension >Follow up and follow through

23.

24.

25.

26. Thank you! Connect on Facebook: Kaospilot Experience Design Find this presentation on Slideshare: Andy Sontag