Aoife Lawton 'United we stand divided we fall'; the benefits, value and impact of collaboration'
1. The Benefits, Value and Impact of Collaboration
Aoife Lawton, Systems Librarian, Health Service Executive
The inside out library A&SL Annual Conference 27th Feb 2015
2. What are we talking about? Definitions
Collaboration in LIS
Case studies in collaboration – the good, the bad & the ugly
Impact, benefits & value of successful collaborations
3. Collaboration: The action of working with someone to produce
something
”collboration” oxforddictionaries.com. 2015. http://www.oxforddictionaries.com (23 Feb 2015).
“collaboration is a process of participation through which
people, groups and organizations work together to achieve
desired results” (National Network for Collaboration, 1995)
4. An advantage or profit gained from something
“benefit” oxforddictionaries.com. 2015. http://www.oxforddictionaries.com (23 Feb 2015)
5. The regard that something is held to deserve; the importance,
worth, or usefulness of something.
“value” oxforddictionaries.com. 2015. http://www.oxforddictionaries.com (23 Feb 2015)
In LIS terms, save time or money (Oakleaf, 2010)
6. A marked effect or
influence.
“impact” oxforddictionaries.com. 2015.
http://www.oxforddictionaries.com (23 Feb 2015)
In LIS terms, what services
or resources allow a user
to do (Oakleaf, 2010)
7. THEMES 2009 2010 2011 2012 2013 2014
Joint use X X
Metadata/catalogu
ing/digitization
X X
Open source, open
access
X X X X
Consortia X X X X
International
Collaboration/
Developing
Countries
X X X X X X
Co-teaching X X
8. THEMES BENEFIT VALUE IMPACT
Joint use 2 libraries introduced to
a community where
none had existed
Active involvement
local community
increased civic
engagement
Increase educational &
employment opp
Metadata Solve e-resource
management
problems
Collective intelligence
to improve efficiency
Influence decision
making around e-
resources
Open access Shared speakers &
venue
Expanding collective
knowledge about OA
538 new contacts
made – informing the
community
Consortia Greater purchasing
power, great access to
virtual shared
collection
CBA $8.15
ROI 715%
Not examined
International
Collaboration/Developi
ng Countries
Library development &
leadership
Community
sustainability
Skills to actively
engage with
community plans
Co-teaching Validate teaching
performance & identity
Improve professional
development of
librarian
Enhance learning
experience for students
9. Good will, trust, egos in check
Two-way communication
New vision
Flexibility, creativity
17. Lack of leadership
Absence of communication
Mission drift
Mismanagement of expectations
Foul play
No shows
People feel threatened – human nature to look after your own
‘patch’
19. QA Subgroup
◦ Strong leadership
◦ Multidisciplinary team
National Lead National Advocacy Unit, HSE
Statistician, HSE & Senior Statistician, Department of Health
Public Health Specialist x 3 Health Intelligence Unit, HSE
Systems Librarian, HSE
Consultant Anaesthetist, Rotunda Hospital
Public Health Doctor & National Lead for Information and Analysis
Consultant Paediatrician (also Clinical Lead of the National Neonatology Clinical Programme)
◦ Regular communication
Outcomes: QA report, implementation in 19
units
20. Growth of repository, innovation, ideas, development.
OA
Research
Advisory
Group
Lenus
working
group
Lenus
project
team
24. Project team – good team work & improves staff morale &
sense of purpose
Working group – democratization of Lenus and informs future
direction
Advisory group – strategic plan (product), OA awards (value),
re-use of info to inform & create new knowledge/research
(impact) e.g. O’Sullivan, M., W. Cullen, and A. MacFarlane. "Primary care teams
in Ireland: a qualitative mapping review of Irish grey and published literature." Irish
journal of medical science (2014): 1-5.
25. Harvesting HIQA metadata records & Fulltext to Lenus.
Benefit: save staff time
Value: enhance discovery of HIQA publications (Belgian
Knowledge Centre)
Impact: Model for replication/blueprint going forward
26. Set up in 2013 HSE, Teagasc, Marine Institute
To date: 2 teachmeets, 1 seminar
2015: Research data training 2 days - UCC, Teagasc, RNI
(HSE)
27. Monthly e-bulletin jointly produced by health science
librarians from SVUH, HSE, St Michael’s Hospital, Irish Hospice
Foundation, Children’s University Hospital Temple St., St.
Vincent’s Navan Road, University Hospital Limerick,
29. Good: Collaboration with co-authors/presenters
Research guidebook, HILJ, Dlib Magazine, Ariadne, Global IS
Conference, EAHIL, HSLG, MLA
30. Opportunities abound:
◦ E-library for health
◦ Shared LMS in healthcare libraries
◦ Open access to libraries, extension of PAL. (FinLib good example)
◦ Consortia
◦ CPD
◦ Co-teach, co-learn
32. Association of College and Research Libraries. Value of Academic Libraries: A Comprehensive Research Review and
Report. Researched by Megan Oakleaf. Chicago: Association of College and Research Libraries, 2010.
Bate, S. P., Helen Bevan, and Glenn Robert. "Towards a million change agents. A review of the social movements
literature: implications for large scale change in the NHS." (2004): 55.
Bergstrom, Arno, et al. "Collaboration framework: Addressing community capacity." Fargo, ND: National Network for
Collaboration (1995).
Burke, S, Thomas, S, Barry, S Keegan, C. Indicators of health system coverage and activity in Ireland during the economic
crisis 2008–2014 – From ‘more with less’ to ‘less with less’. Health Policy. 117 (2014) 275-278
Matlin, Talitha R., and Allison Carr. "Just the two of us: Those who co-teach, co-learn." Collaborative Librarianship 6.2
(2014): 61-72.
Michael, Athena. "Libraries and Sustainability in Developing Countries: Leadership Models Based on Three Successful
Organizations." Collaborative Librarianship 2.2 (2010): 65-73.
Pan, Denise, and Yem Fong. "Return on investment for collaborative collection development: A cost-benefit evaluation of
consortia purchasing." Collaborative Librarianship 2.4 (2010): 183-192.
Sarjeant-Jenkins, Rachel, and Keith Walker. "Working Together: Joint Use Canadian Academic and Public Libraries."
Collaborative Librarianship 6.1 (2014): 5-19.
Sorensen, Charlene, Craig Harkema, and Karim Tharani. "Transcendental metadata: a collaborative schema for electronic
resource description." Collaborative Librarianship 3.3 (2011) 130-139.
West, Michael, et al. "Developing Collective Leadership for Healthcare." The King's Fund, London (2014).
Wirth, Andrea A. "Incorporating Existing Library Partnerships into Open Access Week Events." Collaborative Librarianship
3.4 (2011): 197-204.
Notas do Editor
Sara Burke 2.3 billion reduced HSE budget & 12,000 less staff since 2008. From 2008-2012 got more efficient but since 2013 doing less with less. In library services staffing has been reduced by 1 third.
<20 qualified librarians in the HSE for over 100,000 staff. One way of overcoming doing less with less is to collaborate – both within the organisation and with external partners/librarians
Joint Use (Sarjeant-Jenkins & Walker, 2011). Canadian Academic and Public Libraries
Metadata (Sorensen, Harkema & Tharani, 2011) University of Saskatchewan Canada Data source, Data repository & BI tool using social metadata
Open Access (Wirth, 2011) Oregon State University Libraries OA week events in 2009-10
Consortia (Pan & Fong, 2010) University of Colorado (5 libraries)
Developing Countries (Michael, 2010)
Co-Teaching (Matlin & Carr, 2014) & (Medaille & Shannon 2012)
From my experience the following conditions need to be in place in order to produce good outcomes from collaborative processes
Strong leadership
Shared vision
Defined roles & responsibilities
Manage expectations
Fair play, respect
Active participation/contribution
Open & regular communication
Multidisciplinary team, team science
Grangegorman campus: an example of successful collaboration between libraries: DIT and HSE and possibly Public in the future as well. We met with Director of Library Services a number of times since 2011. In that time, we’ve kept the conversation open and we’ve kept the discussion going about mutual concerns and opportunities for collocation of services.I also successfully connected to the DIT network while giving training sessions to HSE psychiatric staff due to our collaboration.Similarly, the training room in DIT Aungier Street Library is a dedicated facility that I've used for HSE staff and will use again shortly (with the option of offering places to DIT staff).This is all in its early stages but there is much potential for the future and we look forward to developing the relationship over time - to the benefit of all concerned.
Website information
Intellectual property at risk
Virtual collaboration on systematic review;
virtual collaboration on a Podcast project
The hospitals have each appointed a Quality Assurance Officer to collate the information for the QA1 from their hospital's recording systems (IT and/or manual) and submit monthly reports and an annual report at the end of the year to the Senior Management of their hospital.
The aim of the QA1 is to record clinical maternity activities in a standardised way within and across all maternity units. It addresses key recommendations from the HSE NIMT and HIQA (statutory) investigation reports (2013) and it has been approved by the National Implementation Group, HSE/HIQA Maternity Services Investigations, chaired by Ms Angela Fitzgerald.
Work has also begun on Phase 2 of the QA project, developing national benchmarks of quality of care provision in maternity services. This work also addresses recommendations from the HSE NIMT and HIQA investigation reports (2013). The aim of Phase 2 is to derive a set of clinical measures that hospitals can use to monitor their activities monthly and from year to year. To date, we have conducted preliminary analysis using hospital inpatient administrative data and national perinatal statistics. It is envisaged that the benchmarks will contribute to hospitals' monitoring of their own progress towards improved healthcare quality.
The QA Subgroup has met on seven occasions since last November 2013.
18 different organisations represented on the working group.
NCCP
HR
Health Intelligence
Health & Social Care Professionals
Nursing & Midwifery Planning & Development
Quality & Patient Safety
Medical Education & Training
Clinical Strategy & Programmes
Library
Started in 2013. Librarians from: UL, HSE, SJOG, SVUH, Milford Care Centre, St Patrick’s Marymount, Mater, DCU, Nursing Board, Our Lady’s Hospice all involved
To date 6 guidelines developed - National Early Warning Score (2013)
Prevention and Control of MRSA (2013)
Surveillance, Diagnosis and Management of Clostridium Difficile Infection in Ireland (2014)
Sepsis Management (2014)
Maternity Early Warning Score (2014)
Clinical Handover in Maternity Services Guideline (2014)