Retail Bank Management

ashapriyagoud
ashapriyagoudBusiness development executive
ASHA PRIYA GOUD 
GITAM INSTITUTE OF MANAGEMENT 
GITAM UNIVERSITY.
Vision Statement: 
 To be the leading financial services provider, 
partnering with our customers for a more 
prosperous and secure future 
Mission Statement 
 We are a team of committed professionals, 
providing innovative and efficient financial 
solutions to create and nurture long-term 
relationships with our customers. In doing so, we 
ensure that our shareholders can invest with 
confidence and trust in us.
 Know Your Customer – KYC enables banks to 
know/understand their customers and their 
financial dealings to be able to serve them 
better and prudently manage the risks of 
Money Laundering and Financing of 
Terrorism 
 CDD-CUSTOMER DUE DILIGENCE
KYC/Customer due diligence is an on-going process for prudent banking 
practices, therefore the banks are encouraged to:- 
 Set up a compliance unit with a full time Head. 
 Set up a system to monitor the accounts and transactions on a regular basis. 
 Update customer information and records at reasonable intervals. 
 Chalk out plan of imparting suitable training to the staff of bank periodically. 
 Maintain proper records of customer identifications and clearly indicate, in 
writing. 
 Monitor and check unusually large cash transactions, especially those which are 
out of character/ inconsistent with the history.
 Why kyc? 
 When does kyc apply? 
 Are kyc requirements new?
 Customer Identification 
 Customer Acceptance 
 Accounts & Transactions 
Monitoring 
 Risk Management
Individuals: 
(i) Attested photocopy of national identity card or passport of the 
individual. 
(ii) In case the NIC does not contain a photograph, the bank should 
also obtain, in addition to NIC, any other document such as 
driver’s license etc that contains a photograph. 
(iii) In case of a salaried person, attested copy of his service card, or 
any other acceptable evidence of service, including, but not limited 
to a certificate from the employer. 
(iv) In case of illiterate person, a passport size photograph of the new 
account holder besides taking his right and left thumb impression 
on the specimen signature card.
Partnership: 
Attested photocopies of identity cards of all partners. 
 Attested copy of “Partnership Deed” duly signed by all partners of 
the firm. 
 Attested copy of Registration Certificate with Registrar of Firms. 
In case the partnership is unregistered, this fact should be clearly 
mentioned on the Account Opening form. 
 Authority letter, in original, in favor of the person authorized to 
operate on the account of the firm.
 Money laundering is the process whereby the 
proceeds of crime are transformed into 
ostensibly legitimate money or other assets 
PLACEMENT 
LAYERING 
 INTEGRATION
 FATF-FINANCIAL ACTION TASK 
FORCE 
31 Countries are involved INDIA being one 
among them. 
They came out with recommendation: 
 Good governance of financial institutions. 
 Integrity of financial institutions.
AML-ANTI MONEY LAUNDERING 
PML-PREVENTION OF MONEY 
LAUNDERING 
FIU-FINANCIAL INTELLIGENCE UNIT 
Set up by each government to keep the track of the 
suspicious accounts.(FINANCE MINSTRY) 
STR-SUSPICIOUS TRANSCATION REPORT 
SCC-SPECIAL CATEGORY CLIENTS 
NCCT-NON COOPERATIVE COUNTERIES & 
TERRITORIES
 HSBC Bank USA Failed to Provide Adequate Staffing and 
Other Resources to Maintain an Effective AML Program 
 HSBC Bank USA Failed to Conduct Due Diligence on HSBC 
Group Affiliates 
 HSBC Bank USA Failed to Adequately Monitor Wire 
Transfers
 Change in Leadership and increase in resources. The Bank 
hired a new leadership team. In 2011, the Bank spent more 
than $244 on its compliance program. The Bank substantially 
increased the personnel in its compliance function from 92 
full time employees and 25 consultants in 2010 to 880 full 
time employees and 267 consultants as of May 2012 
 Exiting high risk business lines. The Bank exited the 
Banknotes business and ended 109 high risk business 
relationships. 
 Claw Backs. The Bank ‘clawed back’ compensation from 
senior company executives.
BANK 
Banking is defined as accepting for the purpose of lending and investment, deposit of 
money from the public repayable on demand and withdraw by cheque , draft order or 
otherwise. 
OMBUDSMAN 
An official appointed to investigate individual ‘s complaint 
against maladministration especially that of public authorities.
Retail Bank Management
 Delay and failure in providing necessary banking services and products 
like debit cards. 
 Levying additional charges for the products without informing the 
customer 
 Refusal / delay in accepting payment towards the taxes 
 Non adherence to the RBI guidelines in the matter of credit and debit cards 
 Non compliance of interest rates as per guidelines of RBI 
 Non observance of any other directions or instructions of RBI from time to 
time 
 Non acceptance of loan application without furnishing valid reasons 
 Delays in sanction or non observance of prescribed time schedule for 
disposal of loan applications
 The BCSBI would plan, evolve, prepare, develop, promote and publish 
voluntary comprehensive codes and standards for banks for providing fair 
treatment to their customers. 
 The proposal for setting up the BCSBI was based on the recommendation 
made by the Committee on Procedures and Performance Audit on Public 
Services (Tara pore Committee), in its Report No.6 dealing with 
Benchmarking, ISO Certification and Performance Audit. 
 The BCSBI would function as an independent and autonomous watch dog 
to monitor and to ensure that the banking codes and standards voluntarily 
adopted by banks are adhered to, in true spirit by banks in delivering the 
services, as promised, to their customers
Basel is the round of deliberations by central bankers from 
around the world, and in 1988, the Basel Committee on 
Banking Supervision (BCBS) in Basel, Switzerland, published 
a set of minimum capital requirements for banks. 
This is also known as the 1988 Basel Accord, and was 
enforced by law in the Group of Ten (G-10) countries in 1992. 
A new set of rules known as Basel II was later developed with 
the intent to supersede the Basel I accords.
In 1988, the Basel I Capital Accord was created. 
The general purpose was to: 
1. Strengthen the stability of international 
banking system. 
2. Set up a fair and a consistent international 
banking system in order to decrease competitive 
inequality among international banks.
Basel – II norms are based on 3 pillars: 
 Minimum Capital – Banks must hold capital against 
8% of their assets, after adjusting their assets for risk 
 Supervisory Review – It is the process whereby 
national regulators ensure their home country banks 
are following the rules. 
 Market Discipline – It is based on enhanced disclosure 
of risk
Basel – III norms aim to: 
 Improving the banking sector's ability to 
absorb shocks arising from financial and 
economic stress 
 Improve risk management and governance 
 Strengthen banks' transparency and 
disclosures
 In the Basel – II accord, Credit Risk, Market Risk 
and Operational Risks were recognized. 
 Under Basel – II, Credit Risk has three approaches 
namely, standardized, foundation internal ratings-based 
(IRB), and advanced IRB 
 Operational Risk has measurement approaches like 
the Basic Indicator approach, Standardized approach 
and the Advanced Measurement approach. 
 Better Capital Quality
Retail Bank Management
1 de 23

Recomendados

Types of kyc documents required for various customer por
Types of kyc documents required for various customerTypes of kyc documents required for various customer
Types of kyc documents required for various customerAbinash Mandilwar
1.6K visualizações20 slides
Kyc Know Your Customer por
Kyc Know Your CustomerKyc Know Your Customer
Kyc Know Your CustomerASAD ALI
34.4K visualizações29 slides
Main presentation aml cft por
Main presentation aml cftMain presentation aml cft
Main presentation aml cftAsad Hameed
3.9K visualizações23 slides
This assignment is related for a bank (SBP) por
This assignment is related for a bank (SBP)This assignment is related for a bank (SBP)
This assignment is related for a bank (SBP)Amna Abrar
911 visualizações5 slides
Opening & Supervision Of Accounts por
Opening & Supervision Of AccountsOpening & Supervision Of Accounts
Opening & Supervision Of AccountsASAD ALI
784 visualizações33 slides
29714464 corporate-banking-updated2 por
29714464 corporate-banking-updated229714464 corporate-banking-updated2
29714464 corporate-banking-updated2Ashish Chopra
1.3K visualizações47 slides

Mais conteúdo relacionado

Mais procurados

IFMC PROFILE por
IFMC PROFILEIFMC PROFILE
IFMC PROFILEMomentum Promotion & Logistics
427 visualizações6 slides
Operational Risk Management por
Operational Risk ManagementOperational Risk Management
Operational Risk ManagementAsad Hameed
1.5K visualizações51 slides
Market expansion through MBO por
Market expansion through MBOMarket expansion through MBO
Market expansion through MBOMABSIV
912 visualizações12 slides
Credit monitoring por
Credit monitoringCredit monitoring
Credit monitoringAbinash Mandilwar
10.2K visualizações40 slides
The guide-about-private placement-program por
The guide-about-private placement-programThe guide-about-private placement-program
The guide-about-private placement-programUTOPIA LEARNINGS & DEVELOPMENT ACADEMY
17.6K visualizações23 slides
Recovery Management In Banking por
Recovery Management In BankingRecovery Management In Banking
Recovery Management In BankingDevTech Finance
865 visualizações7 slides

Mais procurados(20)

Operational Risk Management por Asad Hameed
Operational Risk ManagementOperational Risk Management
Operational Risk Management
Asad Hameed1.5K visualizações
Market expansion through MBO por MABSIV
Market expansion through MBOMarket expansion through MBO
Market expansion through MBO
MABSIV912 visualizações
Credit monitoring por Abinash Mandilwar
Credit monitoringCredit monitoring
Credit monitoring
Abinash Mandilwar10.2K visualizações
Recovery Management In Banking por DevTech Finance
Recovery Management In BankingRecovery Management In Banking
Recovery Management In Banking
DevTech Finance865 visualizações
Factoring in Brazil por AabhasKshetapal
Factoring in BrazilFactoring in Brazil
Factoring in Brazil
AabhasKshetapal3.2K visualizações
Money market in Australia por AabhasKshetapal
Money market in AustraliaMoney market in Australia
Money market in Australia
AabhasKshetapal1.1K visualizações
IRAC NORMS (INCOME RECOGNITION & ASSET CLASSIFICATION AND PROVISIONING NORMS) por Abinash Mandilwar
IRAC NORMS (INCOME RECOGNITION &  ASSET CLASSIFICATION  AND  PROVISIONING NORMS)IRAC NORMS (INCOME RECOGNITION &  ASSET CLASSIFICATION  AND  PROVISIONING NORMS)
IRAC NORMS (INCOME RECOGNITION & ASSET CLASSIFICATION AND PROVISIONING NORMS)
Abinash Mandilwar6.5K visualizações
Factoring ppt por Kapil Chhabra
Factoring pptFactoring ppt
Factoring ppt
Kapil Chhabra50.7K visualizações
Responsibilities Of An Investment Adviser - Mark Kolta por Mark Kolta
Responsibilities Of An Investment Adviser - Mark KoltaResponsibilities Of An Investment Adviser - Mark Kolta
Responsibilities Of An Investment Adviser - Mark Kolta
Mark Kolta34 visualizações
Lending company por John Mark Hailar
Lending companyLending company
Lending company
John Mark Hailar4.8K visualizações
Data ppt on npa por Saiprasad Patil
Data ppt on npaData ppt on npa
Data ppt on npa
Saiprasad Patil9.5K visualizações
IRAC Norms of RBI por Abinash Mandilwar
IRAC Norms of RBIIRAC Norms of RBI
IRAC Norms of RBI
Abinash Mandilwar12.7K visualizações
Joton 2 por Raisul Islam
Joton 2Joton 2
Joton 2
Raisul Islam327 visualizações
NON PERFORMING ASSETS (NPA) por Apurv Gourav
NON PERFORMING ASSETS (NPA)NON PERFORMING ASSETS (NPA)
NON PERFORMING ASSETS (NPA)
Apurv Gourav89.1K visualizações
Rules need further reforms for smooth global trade finance por M S Siddiqui
Rules need further reforms for smooth global trade financeRules need further reforms for smooth global trade finance
Rules need further reforms for smooth global trade finance
M S Siddiqui11 visualizações
Mukesh Kumar por Mukesh Kumar
Mukesh KumarMukesh Kumar
Mukesh Kumar
Mukesh Kumar125 visualizações
monitoring and follow up in Indian banking por Kavitha Ravi
monitoring and follow up in Indian banking monitoring and follow up in Indian banking
monitoring and follow up in Indian banking
Kavitha Ravi3.3K visualizações

Destaque

HSBC Our Vision por
HSBC 	Our VisionHSBC 	Our Vision
HSBC Our VisionQuarterlyEarningsReports2
12.5K visualizações42 slides
An Overview of the Basel Norms por
An Overview of the Basel NormsAn Overview of the Basel Norms
An Overview of the Basel NormsArunav Nayak
73.9K visualizações19 slides
Hsbc final por
Hsbc finalHsbc final
Hsbc finalErnAlexandra
323 visualizações27 slides
HSBC The world's leading international emerging markets bank - Asia strategy... por
HSBC 	The world's leading international emerging markets bank - Asia strategy...HSBC 	The world's leading international emerging markets bank - Asia strategy...
HSBC The world's leading international emerging markets bank - Asia strategy...QuarterlyEarningsReports2
1.1K visualizações20 slides
BASEL II por
BASEL IIBASEL II
BASEL IImalshetwey
601 visualizações16 slides
Basel norms i, ii & iii por
Basel norms i, ii & iiiBasel norms i, ii & iii
Basel norms i, ii & iiiHaresh R
45.8K visualizações15 slides

Destaque(10)

An Overview of the Basel Norms por Arunav Nayak
An Overview of the Basel NormsAn Overview of the Basel Norms
An Overview of the Basel Norms
Arunav Nayak73.9K visualizações
Hsbc final por ErnAlexandra
Hsbc finalHsbc final
Hsbc final
ErnAlexandra323 visualizações
HSBC The world's leading international emerging markets bank - Asia strategy... por QuarterlyEarningsReports2
HSBC 	The world's leading international emerging markets bank - Asia strategy...HSBC 	The world's leading international emerging markets bank - Asia strategy...
HSBC The world's leading international emerging markets bank - Asia strategy...
QuarterlyEarningsReports21.1K visualizações
BASEL II por malshetwey
BASEL IIBASEL II
BASEL II
malshetwey601 visualizações
Basel norms i, ii & iii por Haresh R
Basel norms i, ii & iiiBasel norms i, ii & iii
Basel norms i, ii & iii
Haresh R45.8K visualizações
Strategic management ppt por Ismalina LinG-Na
Strategic management pptStrategic management ppt
Strategic management ppt
Ismalina LinG-Na245.1K visualizações
1 basel ii overview - islamabad por raoateeqbzu
1   basel ii overview - islamabad1   basel ii overview - islamabad
1 basel ii overview - islamabad
raoateeqbzu2K visualizações
How to Make Awesome SlideShares: Tips & Tricks por SlideShare
How to Make Awesome SlideShares: Tips & TricksHow to Make Awesome SlideShares: Tips & Tricks
How to Make Awesome SlideShares: Tips & Tricks
SlideShare3M visualizações
Getting Started With SlideShare por SlideShare
Getting Started With SlideShareGetting Started With SlideShare
Getting Started With SlideShare
SlideShare4M visualizações

Similar a Retail Bank Management

Legal kyc policy with Trade12 por
Legal kyc policy with Trade12Legal kyc policy with Trade12
Legal kyc policy with Trade12Trade12
402 visualizações28 slides
Kyc banks por
Kyc banksKyc banks
Kyc banksPartho Chakraborty
8.1K visualizações6 slides
RBI GUIDELINES FOR BANKS por
RBI GUIDELINES FOR BANKSRBI GUIDELINES FOR BANKS
RBI GUIDELINES FOR BANKSpoojanair40
4.8K visualizações28 slides
Assess of borrowers position through Cash Flow Analysis-IUB.ppt por
Assess of borrowers position through Cash Flow Analysis-IUB.pptAssess of borrowers position through Cash Flow Analysis-IUB.ppt
Assess of borrowers position through Cash Flow Analysis-IUB.pptFaizanHussain87
6 visualizações43 slides
Money Laundering and Its Fall-out - ROLE OF BANKS & FINANCIAL INSTITUTIONS I... por
Money Laundering  and Its Fall-out - ROLE OF BANKS & FINANCIAL INSTITUTIONS I...Money Laundering  and Its Fall-out - ROLE OF BANKS & FINANCIAL INSTITUTIONS I...
Money Laundering and Its Fall-out - ROLE OF BANKS & FINANCIAL INSTITUTIONS I...Resurgent India
2.4K visualizações18 slides
Commercial banks analysis por
Commercial banks analysis Commercial banks analysis
Commercial banks analysis kiran faiz
164 visualizações45 slides

Similar a Retail Bank Management(20)

Legal kyc policy with Trade12 por Trade12
Legal kyc policy with Trade12Legal kyc policy with Trade12
Legal kyc policy with Trade12
Trade12402 visualizações
RBI GUIDELINES FOR BANKS por poojanair40
RBI GUIDELINES FOR BANKSRBI GUIDELINES FOR BANKS
RBI GUIDELINES FOR BANKS
poojanair404.8K visualizações
Assess of borrowers position through Cash Flow Analysis-IUB.ppt por FaizanHussain87
Assess of borrowers position through Cash Flow Analysis-IUB.pptAssess of borrowers position through Cash Flow Analysis-IUB.ppt
Assess of borrowers position through Cash Flow Analysis-IUB.ppt
FaizanHussain876 visualizações
Money Laundering and Its Fall-out - ROLE OF BANKS & FINANCIAL INSTITUTIONS I... por Resurgent India
Money Laundering  and Its Fall-out - ROLE OF BANKS & FINANCIAL INSTITUTIONS I...Money Laundering  and Its Fall-out - ROLE OF BANKS & FINANCIAL INSTITUTIONS I...
Money Laundering and Its Fall-out - ROLE OF BANKS & FINANCIAL INSTITUTIONS I...
Resurgent India2.4K visualizações
Commercial banks analysis por kiran faiz
Commercial banks analysis Commercial banks analysis
Commercial banks analysis
kiran faiz164 visualizações
Vietnam - Banking - Modernizing the System - What must be done: por Dr. Oliver Massmann
Vietnam - Banking - Modernizing the System - What must be done: Vietnam - Banking - Modernizing the System - What must be done:
Vietnam - Banking - Modernizing the System - What must be done:
Dr. Oliver Massmann3.2K visualizações
PROPOSAL gUARDIAN por EZERA KALU
PROPOSAL  gUARDIANPROPOSAL  gUARDIAN
PROPOSAL gUARDIAN
EZERA KALU144 visualizações
PROPOSAL gUARDIAN por EZERA KALU
PROPOSAL  gUARDIANPROPOSAL  gUARDIAN
PROPOSAL gUARDIAN
EZERA KALU183 visualizações
SoSeBa Bank - Risk Managment of a fictitious Bank por Alliochah Gavyn
SoSeBa Bank - Risk Managment of a fictitious BankSoSeBa Bank - Risk Managment of a fictitious Bank
SoSeBa Bank - Risk Managment of a fictitious Bank
Alliochah Gavyn755 visualizações
NBFC Registration,NBFC License,NBFC License procedure por Enterslice
NBFC Registration,NBFC License,NBFC License procedureNBFC Registration,NBFC License,NBFC License procedure
NBFC Registration,NBFC License,NBFC License procedure
Enterslice1.5K visualizações
Lawyer in Vietnam Oliver Massmann BANKING and FINANCING ACTION PLAN: por Dr. Oliver Massmann
  Lawyer in Vietnam Oliver Massmann BANKING and FINANCING ACTION PLAN:  Lawyer in Vietnam Oliver Massmann BANKING and FINANCING ACTION PLAN:
Lawyer in Vietnam Oliver Massmann BANKING and FINANCING ACTION PLAN:
Dr. Oliver Massmann1.8K visualizações
Merchant Banking [2020] por RazakKuruvambalam
Merchant Banking [2020]Merchant Banking [2020]
Merchant Banking [2020]
RazakKuruvambalam364 visualizações
credit management por FaFa Ieda
credit managementcredit management
credit management
FaFa Ieda11.6K visualizações
Internship main 4 por munsad
Internship main 4Internship main 4
Internship main 4
munsad495 visualizações
Banking por Kiran Tsm
BankingBanking
Banking
Kiran Tsm276 visualizações
Nrb directives and their compliance por Prakriti Karki
Nrb directives and their complianceNrb directives and their compliance
Nrb directives and their compliance
Prakriti Karki6.4K visualizações

Mais de ashapriyagoud

presentation on Green marketing por
presentation on Green marketing presentation on Green marketing
presentation on Green marketing ashapriyagoud
16.9K visualizações30 slides
Sunsilk gang of girls por
Sunsilk gang of girls Sunsilk gang of girls
Sunsilk gang of girls ashapriyagoud
3.4K visualizações23 slides
RURAL MARKETING PPT por
RURAL MARKETING PPTRURAL MARKETING PPT
RURAL MARKETING PPTashapriyagoud
3K visualizações38 slides
GOOGLE WORK CULTURE por
GOOGLE WORK CULTUREGOOGLE WORK CULTURE
GOOGLE WORK CULTUREashapriyagoud
14K visualizações22 slides
CAFE COFFEE DAY por
CAFE COFFEE DAYCAFE COFFEE DAY
CAFE COFFEE DAYashapriyagoud
760 visualizações28 slides
ROLE OF COMMERCIAL BANKS por
ROLE OF COMMERCIAL BANKSROLE OF COMMERCIAL BANKS
ROLE OF COMMERCIAL BANKSashapriyagoud
9.7K visualizações47 slides

Mais de ashapriyagoud(11)

presentation on Green marketing por ashapriyagoud
presentation on Green marketing presentation on Green marketing
presentation on Green marketing
ashapriyagoud16.9K visualizações
Sunsilk gang of girls por ashapriyagoud
Sunsilk gang of girls Sunsilk gang of girls
Sunsilk gang of girls
ashapriyagoud3.4K visualizações
RURAL MARKETING PPT por ashapriyagoud
RURAL MARKETING PPTRURAL MARKETING PPT
RURAL MARKETING PPT
ashapriyagoud3K visualizações
GOOGLE WORK CULTURE por ashapriyagoud
GOOGLE WORK CULTUREGOOGLE WORK CULTURE
GOOGLE WORK CULTURE
ashapriyagoud14K visualizações
CAFE COFFEE DAY por ashapriyagoud
CAFE COFFEE DAYCAFE COFFEE DAY
CAFE COFFEE DAY
ashapriyagoud760 visualizações
ROLE OF COMMERCIAL BANKS por ashapriyagoud
ROLE OF COMMERCIAL BANKSROLE OF COMMERCIAL BANKS
ROLE OF COMMERCIAL BANKS
ashapriyagoud9.7K visualizações
Project management presentation. por ashapriyagoud
Project management presentation.Project management presentation.
Project management presentation.
ashapriyagoud1.7K visualizações
Knowledge management por ashapriyagoud
Knowledge managementKnowledge management
Knowledge management
ashapriyagoud741 visualizações
RURAL MARKETING por ashapriyagoud
RURAL MARKETINGRURAL MARKETING
RURAL MARKETING
ashapriyagoud2.7K visualizações
Nokia final por ashapriyagoud
Nokia finalNokia final
Nokia final
ashapriyagoud598 visualizações
Kfc proj docu por ashapriyagoud
Kfc proj docuKfc proj docu
Kfc proj docu
ashapriyagoud22.5K visualizações

Último

Collective Mining - November 2023 por
Collective Mining - November 2023Collective Mining - November 2023
Collective Mining - November 2023CollectiveMining1
195 visualizações29 slides
WRN_Corporate_Presentation_Dec_2023.pdf por
WRN_Corporate_Presentation_Dec_2023.pdfWRN_Corporate_Presentation_Dec_2023.pdf
WRN_Corporate_Presentation_Dec_2023.pdfSandyNoyes
88 visualizações57 slides
2311_presentation materials_en_slideshare.pdf por
2311_presentation materials_en_slideshare.pdf2311_presentation materials_en_slideshare.pdf
2311_presentation materials_en_slideshare.pdfsansanir
20 visualizações56 slides
Corporate Presentation Probe Gold Dec 2023.pdf por
Corporate Presentation Probe Gold Dec 2023.pdfCorporate Presentation Probe Gold Dec 2023.pdf
Corporate Presentation Probe Gold Dec 2023.pdfProbe Gold
77 visualizações17 slides
Nicola Mining Inc. Corporate Presentation November 2023 por
Nicola Mining Inc. Corporate Presentation November 2023Nicola Mining Inc. Corporate Presentation November 2023
Nicola Mining Inc. Corporate Presentation November 2023nicola_mining
66 visualizações28 slides
morgan-stanley-global-consumer-and-retail-conference.pdf por
morgan-stanley-global-consumer-and-retail-conference.pdfmorgan-stanley-global-consumer-and-retail-conference.pdf
morgan-stanley-global-consumer-and-retail-conference.pdfAmanKaurKahlon
687 visualizações35 slides

Último(8)

Collective Mining - November 2023 por CollectiveMining1
Collective Mining - November 2023Collective Mining - November 2023
Collective Mining - November 2023
CollectiveMining1195 visualizações
WRN_Corporate_Presentation_Dec_2023.pdf por SandyNoyes
WRN_Corporate_Presentation_Dec_2023.pdfWRN_Corporate_Presentation_Dec_2023.pdf
WRN_Corporate_Presentation_Dec_2023.pdf
SandyNoyes88 visualizações
2311_presentation materials_en_slideshare.pdf por sansanir
2311_presentation materials_en_slideshare.pdf2311_presentation materials_en_slideshare.pdf
2311_presentation materials_en_slideshare.pdf
sansanir20 visualizações
Corporate Presentation Probe Gold Dec 2023.pdf por Probe Gold
Corporate Presentation Probe Gold Dec 2023.pdfCorporate Presentation Probe Gold Dec 2023.pdf
Corporate Presentation Probe Gold Dec 2023.pdf
Probe Gold77 visualizações
Nicola Mining Inc. Corporate Presentation November 2023 por nicola_mining
Nicola Mining Inc. Corporate Presentation November 2023Nicola Mining Inc. Corporate Presentation November 2023
Nicola Mining Inc. Corporate Presentation November 2023
nicola_mining66 visualizações
morgan-stanley-global-consumer-and-retail-conference.pdf por AmanKaurKahlon
morgan-stanley-global-consumer-and-retail-conference.pdfmorgan-stanley-global-consumer-and-retail-conference.pdf
morgan-stanley-global-consumer-and-retail-conference.pdf
AmanKaurKahlon687 visualizações
Collective Mining - November 2023 por CollectiveMining1
Collective Mining - November 2023Collective Mining - November 2023
Collective Mining - November 2023
CollectiveMining115 visualizações
Investor Presentation por TeckResourcesLtd
Investor Presentation Investor Presentation
Investor Presentation
TeckResourcesLtd308 visualizações

Retail Bank Management

  • 1. ASHA PRIYA GOUD GITAM INSTITUTE OF MANAGEMENT GITAM UNIVERSITY.
  • 2. Vision Statement:  To be the leading financial services provider, partnering with our customers for a more prosperous and secure future Mission Statement  We are a team of committed professionals, providing innovative and efficient financial solutions to create and nurture long-term relationships with our customers. In doing so, we ensure that our shareholders can invest with confidence and trust in us.
  • 3.  Know Your Customer – KYC enables banks to know/understand their customers and their financial dealings to be able to serve them better and prudently manage the risks of Money Laundering and Financing of Terrorism  CDD-CUSTOMER DUE DILIGENCE
  • 4. KYC/Customer due diligence is an on-going process for prudent banking practices, therefore the banks are encouraged to:-  Set up a compliance unit with a full time Head.  Set up a system to monitor the accounts and transactions on a regular basis.  Update customer information and records at reasonable intervals.  Chalk out plan of imparting suitable training to the staff of bank periodically.  Maintain proper records of customer identifications and clearly indicate, in writing.  Monitor and check unusually large cash transactions, especially those which are out of character/ inconsistent with the history.
  • 5.  Why kyc?  When does kyc apply?  Are kyc requirements new?
  • 6.  Customer Identification  Customer Acceptance  Accounts & Transactions Monitoring  Risk Management
  • 7. Individuals: (i) Attested photocopy of national identity card or passport of the individual. (ii) In case the NIC does not contain a photograph, the bank should also obtain, in addition to NIC, any other document such as driver’s license etc that contains a photograph. (iii) In case of a salaried person, attested copy of his service card, or any other acceptable evidence of service, including, but not limited to a certificate from the employer. (iv) In case of illiterate person, a passport size photograph of the new account holder besides taking his right and left thumb impression on the specimen signature card.
  • 8. Partnership: Attested photocopies of identity cards of all partners.  Attested copy of “Partnership Deed” duly signed by all partners of the firm.  Attested copy of Registration Certificate with Registrar of Firms. In case the partnership is unregistered, this fact should be clearly mentioned on the Account Opening form.  Authority letter, in original, in favor of the person authorized to operate on the account of the firm.
  • 9.  Money laundering is the process whereby the proceeds of crime are transformed into ostensibly legitimate money or other assets PLACEMENT LAYERING  INTEGRATION
  • 10.  FATF-FINANCIAL ACTION TASK FORCE 31 Countries are involved INDIA being one among them. They came out with recommendation:  Good governance of financial institutions.  Integrity of financial institutions.
  • 11. AML-ANTI MONEY LAUNDERING PML-PREVENTION OF MONEY LAUNDERING FIU-FINANCIAL INTELLIGENCE UNIT Set up by each government to keep the track of the suspicious accounts.(FINANCE MINSTRY) STR-SUSPICIOUS TRANSCATION REPORT SCC-SPECIAL CATEGORY CLIENTS NCCT-NON COOPERATIVE COUNTERIES & TERRITORIES
  • 12.  HSBC Bank USA Failed to Provide Adequate Staffing and Other Resources to Maintain an Effective AML Program  HSBC Bank USA Failed to Conduct Due Diligence on HSBC Group Affiliates  HSBC Bank USA Failed to Adequately Monitor Wire Transfers
  • 13.  Change in Leadership and increase in resources. The Bank hired a new leadership team. In 2011, the Bank spent more than $244 on its compliance program. The Bank substantially increased the personnel in its compliance function from 92 full time employees and 25 consultants in 2010 to 880 full time employees and 267 consultants as of May 2012  Exiting high risk business lines. The Bank exited the Banknotes business and ended 109 high risk business relationships.  Claw Backs. The Bank ‘clawed back’ compensation from senior company executives.
  • 14. BANK Banking is defined as accepting for the purpose of lending and investment, deposit of money from the public repayable on demand and withdraw by cheque , draft order or otherwise. OMBUDSMAN An official appointed to investigate individual ‘s complaint against maladministration especially that of public authorities.
  • 16.  Delay and failure in providing necessary banking services and products like debit cards.  Levying additional charges for the products without informing the customer  Refusal / delay in accepting payment towards the taxes  Non adherence to the RBI guidelines in the matter of credit and debit cards  Non compliance of interest rates as per guidelines of RBI  Non observance of any other directions or instructions of RBI from time to time  Non acceptance of loan application without furnishing valid reasons  Delays in sanction or non observance of prescribed time schedule for disposal of loan applications
  • 17.  The BCSBI would plan, evolve, prepare, develop, promote and publish voluntary comprehensive codes and standards for banks for providing fair treatment to their customers.  The proposal for setting up the BCSBI was based on the recommendation made by the Committee on Procedures and Performance Audit on Public Services (Tara pore Committee), in its Report No.6 dealing with Benchmarking, ISO Certification and Performance Audit.  The BCSBI would function as an independent and autonomous watch dog to monitor and to ensure that the banking codes and standards voluntarily adopted by banks are adhered to, in true spirit by banks in delivering the services, as promised, to their customers
  • 18. Basel is the round of deliberations by central bankers from around the world, and in 1988, the Basel Committee on Banking Supervision (BCBS) in Basel, Switzerland, published a set of minimum capital requirements for banks. This is also known as the 1988 Basel Accord, and was enforced by law in the Group of Ten (G-10) countries in 1992. A new set of rules known as Basel II was later developed with the intent to supersede the Basel I accords.
  • 19. In 1988, the Basel I Capital Accord was created. The general purpose was to: 1. Strengthen the stability of international banking system. 2. Set up a fair and a consistent international banking system in order to decrease competitive inequality among international banks.
  • 20. Basel – II norms are based on 3 pillars:  Minimum Capital – Banks must hold capital against 8% of their assets, after adjusting their assets for risk  Supervisory Review – It is the process whereby national regulators ensure their home country banks are following the rules.  Market Discipline – It is based on enhanced disclosure of risk
  • 21. Basel – III norms aim to:  Improving the banking sector's ability to absorb shocks arising from financial and economic stress  Improve risk management and governance  Strengthen banks' transparency and disclosures
  • 22.  In the Basel – II accord, Credit Risk, Market Risk and Operational Risks were recognized.  Under Basel – II, Credit Risk has three approaches namely, standardized, foundation internal ratings-based (IRB), and advanced IRB  Operational Risk has measurement approaches like the Basic Indicator approach, Standardized approach and the Advanced Measurement approach.  Better Capital Quality

Notas do Editor

  1. To prevent banks from being used, intentionally or unintentionally, by criminal elements for money laundering activities. helps in identifying the customer and verifying his/her identity by using reliable, independent source documents, data or information. Opening a new account. Opening a subsequent account where documents as per current KYC standards have not been submitted while opening the initial account. Opening a Locker facility where these documents are not available with the bank for all the Locker facility holders. When the bank feels it necessary to obtain additional information from existing customers based on conduct of the account. No ! KYC requirements have always been in place and Banks have been taking KYC documents in accordance with the guidelines issued by SBP from time to time. SBP has revisited the KYC guidelines in the context of the recommendations made by the Financial Action Task Force (FATF) on Anti Money Laundering Measures and Combating Financing of Terrorism and enhanced the KYC Standards in line with International benchmarks. The Financial Action Task Force (FATF) was established in July 1989 by a Group of Seven (G-7) Summit in Paris, initiated to examine and develop measures to combat money laundering
  2. Customer identification means identifying the customer and verifying his/her identity by using reliable, independent source documents, data or information. Banks need to obtain sufficient information necessary to establish, to their satisfaction, the identity of each new customer whether regular or occasional, and the purpose of the intended nature of banking relationship.  Customer acceptance-Every bank should develop a clear Customer Acceptance Policy laying down explicit criteria for acceptance of customers.( no a/c’s opened on benami name, nature of business activity, location of customer and his clients, mode of payments, volume of turnover, social and financial status etc. to enable categorisation of customers into low, medium and high risk (banks may choose any suitable nomenclature viz. level I, level II and level III). Customers requiring very high level of monitoring, e.g. Politically Exposed Persons (PEPs) may, if considered necessary, be categorised even higher) a/c’s monitoring- Banks can effectively control and reduce their risk only if they have an understanding of the normal and reasonable activity of the customer so that they have the means of identifying transactions that fall outside the regular pattern of activity. Risk mgmt-  The Board of Directors of the bank should ensure that an effective KYC programme is put in place by establishing appropriate procedures and ensuring their effective implementation. It should cover proper management oversight, systems and controls, segregation of duties, training and other related matters. Responsibility should be explicitly allocated within the bank for ensuring that the bank’s policies and procedures are implemented effectively.
  3. All reasonable efforts shall be made to determine true identity of every prospective customer. The following minimum set of documents must be obtained from various types of customers/ account holder(s). National industrial credit bank