Small businesses are recognizing the need to transition to digital marketing as customer demands have changed. There are 4 key steps: 1) Choose the right social media platforms based on your target audience; 2) Determine if you need an external digital marketing agency or freelancer to manage accounts; 3) When hiring an agency, make sure they understand your business goals; 4) Collect and analyze data to evaluate digital growth and customer needs. The transition requires patience as you focus on both existing operations and new digital strategies.