1. TECHSERV CONSULTING
AN OVERVIEW
Techserv Consulting Promoting
1
Systems Integrity

2. GOVERNANCE SERVICE PORTFOLIO
IT GOVERNANCE
ASSURANCE IMPLEMENTATION CONSULTING
AUDITS STANDARDS STANDARDS
INTERNAL AUDITS INDUSTRY STANDARDS INDUSTRY STANDARDS
SYSTEMS AUDIT DOCUMENTATION
MEASUREMENT
OUTSOURCING (O/S) SYSTEMS MEASUREMENT
ASSURANCE PROJECT METRICS SYSTEMS
DUE DILIGENCE GOVERANCE METRICS PROJECT METRICS
PROJECT SUPERVISION GOVERNANCE METRICS
INDUSTRY STANDARDS
ISO 9001 COBIT CMMI
ISO 27001 SAS 70 ITIL
SKILL BUILDING
• ISO 9001 • ISO 27001 • Internal Auditor • Project Management
• CMMI • Verification & Validation • COBIT • Role based
Techserv Consulting Promoting
2
Systems Integrity

3. PROFILE
CV
https://www.
box.net/shar
ed/tasdtj7y5h
8dar413fsb
Techserv Consulting Promoting
3
Systems Integrity

4. IT GOVERNANCE – ASSURANCE
Domain Focus
Service - Audits …..
IS / IT Security
Internal Audit – IT Security
Human Resources
Internal Audit – Specific Objectives
IT Infrastructure
Internal Audit Projects
Senior Management
Systems Audit
Outsourcing
Service Objectives …. Project Management
Strengths and Weaknesses Quality Governance
Compliance and Conformance Scope Management
IT / IS Risks Software Engineering
Data / Information integrity Work Environment
Improvement Opportunities General Administration
Application Systems
Techserv Consulting Promoting
4
Systems Integrity

5. IT GOVERNANCE – ASSURANCE
Service – Outsourcing Assurance …. Domain Focus
Due diligence IS / IT Security
- Process Human Resources
- Human Resource IT Infrastructure
- Technology
Senior Management
- Domain
Outsourcing
Project Supervision
Project Management
Quality Governance
Service Objectives ….
Scope Management
Report due diligence outcome
Software Engineering
Periodical monitoring and
Work Environment
provide feedback
General Administration
Techserv Consulting Promoting
5
Systems Integrity

6. IT GOVERNANCE - CONSULTING
Service – Standards based …. Domain Focus
ISO 9001, 27001 IS / IT Security
COBIT, SAS 70 Human Resources
CMMI IT Infrastructure
ITIL Senior Management
Service Objectives ….. Outsourcing
Establish processes Project Management
Achieve consistent results Quality Governance
Framework for improvements Scope Management
Framework for measurements Software Engineering
Improve Customer Satisfaction Work Environment
Manage Risks General Administration
Techserv Consulting Promoting
6
Systems Integrity

7. IT GOVERNANCE - CONSULTING
Service – Documentation …. Domain Focus
Governance Policies IS / IT Security
Process Architecture Human Resources
Process definition IT Infrastructure
Process Reviews Senior Management
Service Objectives ….. Outsourcing
Process Definition Project Management
Process Formalization Quality Governance
Scope Management
Software Engineering
Work Environment
General Administration
Techserv Consulting Promoting
7
Systems Integrity

8. IT GOVERNANCE – CONSULTING
Service – Project Metrics …. Domain Focus
Governance Goals IS / IT Security
Governance Measurement Human Resources
Governance Diagnosis IT Infrastructure
Governance Improvement Senior Management
Outsourcing
Service Objectives ….. Project Management
Objective Measurement Quality Governance
Establish Product Metrics Scope Management
Establish Process Metrics Software Engineering
Measure Project performance Work Environment
Measure Process performance General Administration
Techserv Consulting Promoting
8
Systems Integrity

9. IT GOVERNANCE – CONSULTING
Service – Governance Metrics …. Domain Focus
Governance Goals IS / IT Security
Governance Measurement Human Resources
Governance Diagnosis IT Infrastructure
Governance Improvement Senior Management
Outsourcing
Service Objectives ….. Project Management
Measure Governance status Quality Governance
Establish / Re-establish goals Scope Management
Align Governance to business Software Engineering
Establish objective Work Environment
measurement General Administration
Techserv Consulting Promoting
9
Systems Integrity

10. IT GOVERNANCE - IMPLEMENTATION
Service – Standards based…. Domain Focus
ISO 9001, 27001 IS / IT Security
COBIT, SAS 70 Human Resources
CMMI IT Infrastructure
ITIL Senior Management
Service Objectives ….. Outsourcing
Implementation Strategy Project Management
Process Implementation Quality Governance
Process Compliance Scope Management
Process Conformance Software Engineering
Process Improvements Work Environment
Process Culture General Administration
Techserv Consulting Promoting
10
Systems Integrity

11. IT GOVERNANCE – SKILL BUILDING
Service – Skill Building towards …
ISO 9001 Domain Focus
ISO 27001 Methodologies
CMMI Quality Governance
COBIT Project Management
Internal Auditors Information Security
Project Management IT Governance
Software Engineering
Service Objectives …. Internal Audits
Competency Development
Refresher
Techserv Consulting Promoting
11
Systems Integrity

12. IT GOVERNANCE – WHY US?
Capable of diagnosing the problems accurately
Find appropriate, cost effective and long lasting solutions
Factor in practical aspects and ground realities while finding
solutions
Always strive to provide immense value to our customers
Very effectively Identify systems weaknesses & symptoms
and relate to cause
Ability to understand your industry
Techserv Consulting Promoting
12
Systems Integrity

13. SERVICES BROCHURE
CMMI Consulting - https://www.box.net/shared/n7fs0em8lxhdinndm70m
ISO 27001 Consulting - https://www.box.net/shared/p6cqu7pr0th5tdyhn8vu
ISO 9001 Consulting - https://www.box.net/shared/rie1xx1vge9aeb8bmjpg
IT Auditor Training - https://www.box.net/shared/nnnpuzxbnzd81zgnzqr5
IT Governance Consulting - https://www.box.net/shared/4x5osijxhmdovm1jz5e7
Outsourcing - Governance - https://www.box.net/shared/tm83iu5n00b2ep450f4u
Outsourcing Assurance - https://www.box.net/shared/v08cgepsqs3ia6efbxx2
Process Documentation - https://www.box.net/shared/v283rjn3tb8mylkdhr2l
Product Development Process - https://www.box.net/shared/9yjz4ivd7gp3v5h7eil1
Project Management Training - https://www.box.net/shared/xhl8p7vv2m1qhvl8vmtv
Quality Auditor Training - https://www.box.net/shared/jmdt7ha5pksyzrk27gh0
Systems Audit - https://www.box.net/shared/graszljn749oc86xojyr
IT Governance Product - https://www.box.net/shared/4r2zbv1hzbg3fnsy9g5s
Techserv Consulting Promoting
13
Systems Integrity

14. VALUE PROPOSITION
Enhance the credibility of IT Governance practices in the
organization
Produce significant improvements in timely detection of
control weaknesses
Balance cost of controls vs. control benefits
Significantly reduce control weaknesses and exposures
The impact will be significant and demonstrable
Last, but not least, we strive to provide returns to our
customers at least five times of the fees we receive
Techserv Consulting Promoting
14
Systems Integrity

15. TESTIMONIALS
"Techserv Consulting has been associated with
Crompton & Greaves R&D Division, towards
providing their expertise in Product Development
Process Definition, Gap Analysis, Training, Process
Improvements and ultimately benchmark our
processes against CMMI Level 3."
"We are extremely happy on their approach, depth
of knowledge, skills, which has resulted in positive
effect on our processes"
Dr. Jashavant Patel
Head Global R & D
Crompton & Greaves
Techserv Consulting Promoting
15
Systems Integrity

16. TESTIMONIALS
"We appreciate Techserv Consulting professional
services offered to us on IT / IS Audit, Business
Process Definition, Risk Management practices"
"Appeared as a difficult engagement before the
start, Techserv made it simple and effective in terms
of application of their skills and realizing the desired
results"
"We are extremely happy about their competence,
co-operation and most importantly their out-of-the-
box thinking"
Nomani Mohd. Nasir H.
Deputy General Manager
Investor Services of India Ltd.
Techserv Consulting Promoting
16
Systems Integrity

17. TESTIMONIALS
"Techserv has provided experienced personnel,
proven project management processes, valuable
guidance, and build our confidence to meet the
customer expectations."
Ms. Florence Fernando
Process Head
In-Solutions Global
Techserv Consulting Promoting
17
Systems Integrity

18. SERVICES MODELS
Staff Augmentation
Deputation of staff for a specified period of time at the
client location
Total Outsourcing
Entire function will be outsourced to us and to function as
integral part of your organization
Project outsourcing
Selected portion is outsourced as a project
Techserv Consulting Promoting
18
Systems Integrity

19. Thank you for your attention!
Techserv Consulting Arul Nambi
302 SUNGLORY
RAHEJA VIHAR Telephone
POWAI 91 – 22 – 28573170
MUMBAI 400 072
INDIA Mobile
+919892504538
Email : aruln@techservconsult.com
Website : http://www.techservconsult.com
Techserv Consulting Promoting
19
Systems Integrity