12. Impact of poor communications
between generations
Increased:
• Turnover
• Grievances • Morale issues
• Costs of hiring, training, retention
13. Feedback Preferences
“No news is “Feedback “Sorry to “Feedback
good once a year interrupt, whenever I
news.” with lots of but how am want, at the
documenting.” I doing?” push of a
button.”
Traditionalists
Baby Boomers
Generation X
Millennials