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Building the Learning Organization with IT




แนวทางวางแผนการพัฒนาองคการแหงการเรียนรูชั้นเลิศดวยระบบเทคโนโลยีสารสนเทศ


                      A.Arnut Ruttanatirakul
                   http://www.cmsthailand.com
                                                                           July 14, 2009
                                                    A.Arnut Ruttanatirakul
                                                    http://www.arnut.com
                                                                             July, 14 2009
Building the Learning Organization with IT




                                           Wi-Fi
                                            Wi-Max
                                    SCORM KMS
                                Blog ADL M-Learning
                                            Web 2.0
                                Wiki KM             RSS
                                             Netbook
01010101010101010101010101010         CMS
                                LMS          iPHONE
                                     E-Book
                                  Child Center Learning
                                          Active Learning




                                   A.Arnut Ruttanatirakul
                                   http://www.arnut.com
                                                          July, 14 2009
Building the Learning Organization with IT




                                           Wi-Fi
                                            Wi-Max
                                    SCORM KMS
                                Blog ADL M-Learning
                                            Web 2.0
                                Wiki KM             RSS
                                             Netbook
01010101010101010101010101010         CMS
                                LMS          iPHONE
                                     E-Book
                                  Child Center Learning
                                          Active Learning




                                   A.Arnut Ruttanatirakul
                                   http://www.arnut.com
                                                          July, 14 2009
Building the Learning Organization with IT

Topic

 Learning Organization Research Results
 Impact on Learning 1.0 / 2.0
 What is a Learning Organization ?
 The Five Learning Disciplines
 Learning Organization Concept
 Learning Organization Planning
 Network Design for Learning Organization
 Knowledge Management Software




                                       A.Arnut Ruttanatirakul
                                       http://www.arnut.com
                                                              July, 14 2009
Building the Learning Organization with IT
 Learning Organization Research Results


                                              Position

       30%
       25%
       20%
       15%
       10%
        5%
        0%
                     or




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                                                          r/ T
              /D




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                                                                       on
                                    lD




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           EO




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                                                                             Te
                                                                             A.Arnut Ruttanatirakul
                                                                             http://www.arnut.com
Source : http://www.calliopelearning.com/resources/                                                 July, 14 2009
Building the Learning Organization with IT
 Learning Organization Research Results (2)


                                                 Sector

       50%
       45%
       40%
       35%
       30%
       25%
       20%
       15%
       10%
        5%
        0%
                                            vt




                                                                          it




                                                                                               r
                               n




                                                              y
                    s




                                                                                           he
                                                                        of
                               io




                                                              ar
                                           go
                  es




                                                                      pr
                             at




                                                                                         ot
                                                          ilit
              sin




                                                                    n-
                           uc




                                                          m
             bu




                                                                   no
                          ed




                                                                        A.Arnut Ruttanatirakul
                                                                        http://www.arnut.com
Source : http://www.calliopelearning.com/resources/                                                July, 14 2009
Building the Learning Organization with IT
 Learning Organization Research Results (3)


                                      Size of Organization

         40%
         35%
         30%
         25%
         20%
         15%
         10%
          5%
          0%
                 only 1    2 to 24 25 to 99 100 to    250 to   500 to    1000 to        over
                                             249       499      999       9999         10000



                                                                    A.Arnut Ruttanatirakul
                                                                    http://www.arnut.com
Source : http://www.calliopelearning.com/resources/                                        July, 14 2009
Building the Learning Organization with IT
 Learning Organization Research Results (4)


                                     Location of Organization

           70%
           60%
           50%
           40%
           30%
           20%
           10%
            0%




                                                          ia




                                                                                   a
                    A


                               a


                                     UK



                                                     n




                                                                      NZ




                                                                                                a
                                                                                ric
                           ad




                                                ea
                 US




                                                         As




                                                                                              ic
                                                                                            er
                                                                              Af
                           n




                                                                     d
                                                 p
                        Ca




                                                                 an
                                              ro




                                                                                        Am
                                           Eu




                                                               ia




                                                                                      S
                                                                 l
                                         er




                                                              ra




                                                                                   C&
                                      th




                                                          st
                                                         Au
                                     O




                                                                             A.Arnut Ruttanatirakul
                                                                             http://www.arnut.com
Source : http://www.calliopelearning.com/resources/                                                 July, 14 2009
Building the Learning Organization with IT
 Internet Users and Statistics in Thailand




Internet Usage in Thailand (Daily Unique IP)     A.Arnut Ruttanatirakul
                                                 http://www.arnut.com
Source : http://truehits.net/index_stat.php                             July, 14 2009
Building the Learning Organization with IT

      ก       F            : Digital Access Index (DAI)
          ก       F                 F




                                               A.Arnut Ruttanatirakul
                                               http://www.arnut.com
http://www.itu.int/ITU-D/ict/dai/                                     July, 14 2009
Building the Learning Organization with IT




  A.Arnut Ruttanatirakul
  http://www.arnut.com
                         July, 14 2009
Building the Learning Organization with IT

Trend IT
Instant Messenger          Social Network     Mashup
• MSN                      •   Hi5            • Google Map
                           •   Facebook
• Skype                                       • Ploysics
                           •   MySpace
• Gtalk                    •   Digg           • Kapow




                                                                            Web 2.0
                                                                            Web 2.0
                                                                            Web 2.0
                                                                            Web 2.0
                                                                            Web
                                                                            Web
                                                                            Web
                                                                            Web
• Yahoo! Messenger         •   Multiply      Podcast
                           •   Friendster    • Duocore
    Media Sharing          •   LinkedIn
    •   YouTube (Google)   •   Twitter       • iTunes

    •   Flickr (Yahoo)     •   Qik           RSS
    •   Picasa (Google)                      • RSSThai
                           Web Application
File Sharing               •   AJAX
•       Slideshare
Wiki
• WikiPedia

• WikiEducator
                                                A.Arnut Ruttanatirakul
                                                http://www.arnut.com
                                                                       July, 14 2009
Building the Learning Organization with IT

Impact on Learning 1.0                 2.0

     Learning 1.0: Structured           Learning 2.0: Organic
          ILT, WBT, Virtual              Blended, Blogs, Wikis
          Learning Portals          Content/Application Syndication
             Pedagogy                         Participation
   Learning Taxonomies / Catalogs   Learning Tagging / Search Engine
    Centralized Content Creation      Grassroots Content Creation
    Pre-determined Competency         Dynamic (Reference Based)
              Models                     Competency Models
     Company Identified Experts      Community Identified Experts
       Subject Matter Experts            Collective Intelligences
             E-Learning                        Podcasting
       Instructional Designers                  Bloggers
            Integrations                           RSS
           Learning Plans                 Learning Anarchies
     Certifications/Compliance         Certifications/Compliance
       Transcripts are Critical        Transcripts are Interesting
                                                 A.Arnut Ruttanatirakul
                                                 http://www.arnut.com
                                                                        July, 14 2009
Building the Learning Organization with IT

 What is a Learning Organization ?

                  Fก           Fก       F                กF                       F ก
             ก         F                                       F    F                            F
                           F                F   F             F ก         ก                                  F
         ก         ก                “               F”    ก                                                 F F
                    F




                                                                                 Peter M. Senge
                                                                          A.Arnut Ruttanatirakul
                                                                          http://www.arnut.com
http://en.wikipedia.org/wiki/Peter_Senge                                                             July, 14 2009
Building the Learning Organization with IT

What is a Learning Organization ? (2)

             Fก       Fก ก           F F     F                 F ก              F       Fก
       ก ก              ก                        F F                                               F
     ก   F F                             ก             ก                    ก                F
                  ก          ก   ก                         F                        F
 ก                    ก                                    F            F           ก
     F ก      ก                      ก                 Fก ก                         F ก



                                                                 A.Arnut Ruttanatirakul
                                                                 http://www.arnut.com
                                                                                                 July, 14 2009
Building the Learning Organization with IT

The Five Learning Disciplines

                             ก        Fก        Fก                   F
                 5                               1
           Systems Thinking                Team Learning
                                                        F


           4                                                2
    Personal Mastery                           Shared Vision
                 F ก                                                     FF
                                  3
                        Mental Models
                         F    ก
                                              A.Arnut Ruttanatirakul
                                              http://www.arnut.com
                                                                         July, 14 2009
Building the Learning Organization with IT
KM Site

          http://gotoknow.org




                                  A.Arnut Ruttanatirakul
                                  http://www.arnut.com
                                                         July, 14 2009
Building the Learning Organization with IT
Where are we now?

    F   Fก      Fก   Fก      F F                   ?




                            A.Arnut Ruttanatirakul
                            http://www.arnut.com
                                                   July, 14 2009
Building the Learning Organization with IT




Knowledge Management Case Studies
- http://www.kmresource.com/exp_cases.htm
- http://www.providersedge.com/kma/km_articles_case_studies.htm




                                                     A.Arnut Ruttanatirakul
                                                     http://www.arnut.com
                                                                            July, 14 2009
Building the Learning Organization with IT
Learning Organization Concept

 Business Environment Change
                                         F           ก


   Organization must change
                                  Fก F
      Competitive Advantage
                 F F    ก F



    People must change
                              ก    F
      Competency Behavior
                    ก


                                               A.Arnut Ruttanatirakul
                                               http://www.arnut.com
                                                                      July, 14 2009
Building the Learning Organization with IT
Learning Organization Concept


                                              Innovation                           Sustainable
                                                                                   Profitability
                                                                                    & Growth

                                                                                  Long Term
 Effective
                       Employee                   Customer                        Profitability
Management   Drives                Drives                     Drives
                      Satisfaction               Satisfaction                          &
 Practices
                                                                                    Growth

                                             Execution                              Long Term

 WHO IS RESPONSIBLE FOR LEARNING IN OUR ORGANIZATION?

     1.   Employee The Organization Is Responsible
     2.   e as The Learner Is Responsible
     3.   The Leaders Are Responsible
                                                           A.Arnut Ruttanatirakul
                                                           http://www.arnut.com
                                                                                    July, 14 2009
Building the Learning Organization with IT

Learning Organization Concept


                         People




                          Business
                        Achievement

      Strategy                                Technology
                                               & Process
   Biz Success = ƒ (People, Strategy, Technology& Process)
                   (People, Strategy,             Process)

                                           A.Arnut Ruttanatirakul
                                           http://www.arnut.com
                                                                  July, 14 2009
Building the Learning Organization with IT
Conceptual variety of knowledge management




                                        A.Arnut Ruttanatirakul
                                        http://www.arnut.com
                                                               July, 14 2009
Building the Learning Organization with IT

Framework dimensions. (Adopted from the source Tuomi, 1999)




                                            A.Arnut Ruttanatirakul
                                            http://www.arnut.com
                                                                   July, 14 2009
Building the Learning Organization with IT

Knowledge Management target areas (Karivalo 2000).




                                        A.Arnut Ruttanatirakul
                                        http://www.arnut.com
                                                               July, 14 2009
Building the Learning Organization with IT
Creating Knowledge in problem solving situations




                                     A.Arnut Ruttanatirakul
                                     http://www.arnut.com
                                                            July, 14 2009
Building the Learning Organization with IT

Continuous flow of external incentives in knowledge work




                                          A.Arnut Ruttanatirakul
                                          http://www.arnut.com
                                                                 July, 14 2009
Building the Learning Organization with IT




  A.Arnut Ruttanatirakul
  http://www.arnut.com
                         July, 14 2009
Building the Learning Organization with IT
Learning Organization Planning




                                   A.Arnut Ruttanatirakul
                                   http://www.arnut.com
                                                          July, 14 2009
Building the Learning Organization with IT
Learning Organization Planning

   IT Infrastructure
   Management Level
   Employee
   Customer
   Partner




                                   A.Arnut Ruttanatirakul
                                   http://www.arnut.com
                                                          July, 14 2009
Building the Learning Organization with IT

Learning Organization Planning (2)
IT Infrastructure
   Hardware
       Server Spec / …




                                        COMPUTER CENTER
   Network Operating System
       Windows Server, Linux, FreeBSD
       Solaris, AIX
   KM Software
       Commercial / Open Source
   Client PC
       Maximum Client
   Media
       PC / Notebook / Wireless / PDA
   Network Design
                                                  A.Arnut Ruttanatirakul
                                                  http://www.arnut.com
                                                                         July, 14 2009
Building the Learning Organization with IT
Learning Organization Planning (2)

Management Level
   Vision/Mission/Objective/Target
   Tools & Technology




                                     KM Software
   Meeting
   Mind Mapping
   ….




                                                     A.Arnut Ruttanatirakul
                                                     http://www.arnut.com
                                                                            July, 14 2009
Building the Learning Organization with IT
Learning Organization Planning (3)

Employee
    Tools & Technology
    Training




                          KM Software
    Manual
    Pre-Test
    Knowledge
    Learning Process
    Post-Test
    Evaluation
                                          A.Arnut Ruttanatirakul
                                          http://www.arnut.com
                                                                 July, 14 2009
Building the Learning Organization with IT
Learning Organization Planning (4)

Customer
    Contact Management




                         KM Software
    E-Marketing
       Mailing list
       Newsletter
       Blogs
    SMS / MMS
    E-CRM


                                         A.Arnut Ruttanatirakul
                                         http://www.arnut.com
                                                                July, 14 2009
Building the Learning Organization with IT




 Network Design for
Learning Organization




                  A.Arnut Ruttanatirakul
                  http://www.arnut.com
                                         July, 14 2009
Building the Learning Organization with IT

Network Design for Learning Organization (1)
1.      KM ก F    F ก      ก




                                   A.Arnut Ruttanatirakul
                                   http://www.arnut.com
                                                          July, 14 2009
Building the Learning Organization with IT

Network Design for Learning Organization(2)
2.      KM F   ก




                                   A.Arnut Ruttanatirakul
                                   http://www.arnut.com
                                                          July, 14 2009
Building the Learning Organization with IT

Network Design for Learning Organization(3)
3.      KM F   F       F    ก F         F




                                    A.Arnut Ruttanatirakul
                                    http://www.arnut.com
                                                           July, 14 2009
Building the Learning Organization with IT

Network Design for Learning Organization (4)
 4.     KM F    F       F ก F   F       F          F         ก




                                      A.Arnut Ruttanatirakul
                                      http://www.arnut.com
                                                             July, 14 2009
Building the Learning Organization with IT

Network Design for Learning Organization (5)
  5.       KM F      F    F + กก                ก ก




http://www.openldap.org              A.Arnut Ruttanatirakul
                                     http://www.arnut.com
                                                            July, 14 2009
Building the Learning Organization with IT

Network Design for Learning Organization (6)
  6.     KM F    F       F+     ก             F




                                      A.Arnut Ruttanatirakul
                                      http://www.arnut.com
                                                             July, 14 2009
Building the Learning Organization with IT

Network Design for Learning Organization(7)
 7. KM Load Balance




                                   A.Arnut Ruttanatirakul
                                   http://www.arnut.com
                                                          July, 14 2009
Building the Learning Organization with IT
Network Design for Learning Organization




BASIC                               A.Arnut Ruttanatirakul
                                    http://www.arnut.com
                                                           July, 14 2009
Building the Learning Organization with IT




  A.Arnut Ruttanatirakul
  http://www.arnut.com
                         July, 14 2009
Building the Learning Organization with IT

KM Software
Commercial Software ($)   Open Source Software (free)
  kManager                  KnowledgeVolution (th)
  IBM Lotus Notes           Kwok Information Server
  Microsoft SharePoint      ALEX Personal Knowledge Base
  OpenText Livelink         OpenKM Document Management
  nGen Knowledgebase        Clipboard manager
  KMS-PTO                   Learning Management System
  powerKNOW                 Drupal
  Prosoft KM (th)           WordPress




                                     A.Arnut Ruttanatirakul
                                     http://www.arnut.com
                                                            July, 14 2009
Building the Learning Organization with IT

 Learning Management System : LMS

    Commercial Software ($)                  Open Source Software
     WebCT                                   Moodle
     Black Board                             ATutor
     Education Sphere                        Claroline
     DLS                                     Sakai
     De-Learn                                eFront
     i2 LMS                                  LearnSquare (th)
                                             VClass (th)
                                             NOLP LMS (th)


                                                     A.Arnut Ruttanatirakul
                                                     http://www.arnut.com
Resource : http://www.cmsthailand.com/lms/                                  July, 14 2009
Building the Learning Organization with IT

    Learning Management Sytem


          Moodle
                                                  eFront




                                      Sakai


                                                            Claroline
           ATutor

                                                A.Arnut Ruttanatirakul
Source : http://www.cmsthailand.com             http://www.arnut.com
                                                                       July, 14 2009
Building the Learning Organization with IT
KM Software Type

  Personal Knowledge base Management
  Learning Management System (LMS)
  Document Management System (EMS)
  Contact Management
  Mailing list Management
  Risk Reporting Tool
  Blogs Tools
  Wiki Tools
  Web Tools

                                A.Arnut Ruttanatirakul
                                http://www.arnut.com
                                                       July, 14 2009
Building the Learning Organization with IT
KM Software Summary

  Management    Mind Manager
                RSS Reader
                Risk Reporting
                Clipboard manager
                                          Intranet
   Employee    Intranet Blog   E-Learning
                Drupal              e-Front
                WordPress           Moodle
                                    Claroline


  Customer     Contact
               Mailing list
               Newsletter
                                        Internet
               e-CRM
                                            A.Arnut Ruttanatirakul
                                            http://www.arnut.com
                                                                   July, 14 2009
Building the Learning Organization with IT

ก                     ก KM Software
1. Network Operating System
      Windows Server, Linux, FreeBSD
2. Development Tools
      PHP
      ASP, ASP.NET
      JSP
      PYTHON, RUBY
3. Database Toos
      MySQL, PostgreSQL
      MS Access, MS SQL Server
      Oracle
      DB2
4. Web Server Software
      Apache
      IIS
      Tomcat
                                         A.Arnut Ruttanatirakul
                                         http://www.arnut.com
                                                                July, 14 2009
Building the Learning Organization with IT

ก   ก KM Software (2)




                          A.Arnut Ruttanatirakul
                          http://www.arnut.com
                                                 July, 14 2009
Building the Learning Organization with IT
KMWorld 100 Companies That Matter in Knowledge
Management

             http://www.kmworld.com




                                        A.Arnut Ruttanatirakul
                                        http://www.arnut.com
                                                               July, 14 2009
Building the Learning Organization with IT

KM Software Resource

  http://sourceforge.net
  http://osswin.sourceforge.net
  http://freshmeat.net
  http://www.cmsthailand.com
  http://www.kmworld.com




                                    A.Arnut Ruttanatirakul
                                    http://www.arnut.com
                                                           July, 14 2009
Building the Learning Organization with IT
http://sourceforge.net




                           A.Arnut Ruttanatirakul
                           http://www.arnut.com
                                                  July, 14 2009
Building the Learning Organization with IT
http://freshmeat.net




                         A.Arnut Ruttanatirakul
                         http://www.arnut.com
                                                July, 14 2009
Building the Learning Organization with IT

E-Learning/KM Software


                DEMO




                           A.Arnut Ruttanatirakul
                           http://www.arnut.com
                                                  July, 14 2009
Building the Learning Organization with IT

DEMO


       DEMO




                A.Arnut Ruttanatirakul
                http://www.arnut.com
                                       July, 14 2009
Building the Learning Organization with IT

                    CHANGE


F                         ก                                       F

    F                             ก                           F

        F                 ก           ก                   F

            F         ก       ก                       F

                F             ก                   F

                                          A.Arnut Ruttanatirakul
                                          http://www.arnut.com
                                                                      July, 14 2009
Building the Learning Organization with IT




       Imagination is more powerful than Knowledge
                       ก       กF         F



                                                         Albert Einstein

Resource : http://th.wikipedia.org/wiki/   F _   F   F        A.Arnut Ruttanatirakul
                                                              http://www.arnut.com
                                                                                     July, 14 2009
Building the Learning Organization with IT
Future of Learning Organization




                                    A.Arnut Ruttanatirakul
                                    http://www.arnut.com
                                                           July, 14 2009
Building the Learning Organization with IT
Resource

  http://www.elearninglearning.com/bran       del.icio.us (Social bookmarking)
  don-hall/learning/learning-portal/          Feedraider.com (RSS reader)
  http://www.tkc.go.th                        PBwiki.com
  http://www.pantip.com/cafe/jatujak/         http://www.calliopelearning.com/resources/
  http://siweb.dss.go.th/lo/                   http://www.kmutt.ac.th/jif/public_html/IF_47.html
  www.groupsystems.com                         http://www.sc.mahidol.ac.th/mu-
                                             edp4/conclusion/ppt/3May07-1_1.ppt#358,7,LO
  http://gotoknow.org
                                              http://www.academiccolab.org
  http://gotoknow.org/blog/thaikm
                                              http://www.e-learningfoundation.com
  http://www.entovation.com
                                              http://www.e-learningguru.com
  http://en.wikipedia.org                     http://www.wikieducator.org
  Learningwiki.com/507                        http://www.cmsthailand.com/lms/
  MotoQwiki.com                               http://www.thaicyberu.go.th
  Wikipedia.com
  Wikipatterns.com
  Bloglines.com/myblogs
  http://www.kmresource.com/exp_cases.htm
  http://www.providersedge.com/kma/km_arti
  cles_case_studies.htm
                                                                 A.Arnut Ruttanatirakul
                                                                 http://www.arnut.com
                                                                                        July, 14 2009
Building the Learning Organization with IT




                     Optimize IT in Industrial & Manufacturing 2009
14 ก ก      2552,        ก       /     17 ก ก     2552 -                   ก               ก
   23 ก ก     2552           ก       /     24 ก ก     2552                      ก


                          A.Arnut Ruttanatirakul
                                                                       F       F ก    ก
                        http://www.cmsthailand.com                                   F        F
                                                     A.Arnut Ruttanatirakul
                           http://www.arnut.com                   http://www.slideshare.net/arnut
                                                     http://www.arnut.com
                                                                                July, 14 2009

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Building the Learning Organization with IT

  • 1. Building the Learning Organization with IT แนวทางวางแผนการพัฒนาองคการแหงการเรียนรูชั้นเลิศดวยระบบเทคโนโลยีสารสนเทศ A.Arnut Ruttanatirakul http://www.cmsthailand.com July 14, 2009 A.Arnut Ruttanatirakul http://www.arnut.com July, 14 2009
  • 2. Building the Learning Organization with IT Wi-Fi Wi-Max SCORM KMS Blog ADL M-Learning Web 2.0 Wiki KM RSS Netbook 01010101010101010101010101010 CMS LMS iPHONE E-Book Child Center Learning Active Learning A.Arnut Ruttanatirakul http://www.arnut.com July, 14 2009
  • 3. Building the Learning Organization with IT Wi-Fi Wi-Max SCORM KMS Blog ADL M-Learning Web 2.0 Wiki KM RSS Netbook 01010101010101010101010101010 CMS LMS iPHONE E-Book Child Center Learning Active Learning A.Arnut Ruttanatirakul http://www.arnut.com July, 14 2009
  • 4. Building the Learning Organization with IT Topic Learning Organization Research Results Impact on Learning 1.0 / 2.0 What is a Learning Organization ? The Five Learning Disciplines Learning Organization Concept Learning Organization Planning Network Design for Learning Organization Knowledge Management Software A.Arnut Ruttanatirakul http://www.arnut.com July, 14 2009
  • 5. Building the Learning Organization with IT Learning Organization Research Results Position 30% 25% 20% 15% 10% 5% 0% or r er h er t ne n rc ct ag in lta ea ig ire ra an su es es r/ T /D /M on lD R EO he or C na nd ac at C io la in Te ct rd ca ru oo ni st ch C In Te A.Arnut Ruttanatirakul http://www.arnut.com Source : http://www.calliopelearning.com/resources/ July, 14 2009
  • 6. Building the Learning Organization with IT Learning Organization Research Results (2) Sector 50% 45% 40% 35% 30% 25% 20% 15% 10% 5% 0% vt it r n y s he of io ar go es pr at ot ilit sin n- uc m bu no ed A.Arnut Ruttanatirakul http://www.arnut.com Source : http://www.calliopelearning.com/resources/ July, 14 2009
  • 7. Building the Learning Organization with IT Learning Organization Research Results (3) Size of Organization 40% 35% 30% 25% 20% 15% 10% 5% 0% only 1 2 to 24 25 to 99 100 to 250 to 500 to 1000 to over 249 499 999 9999 10000 A.Arnut Ruttanatirakul http://www.arnut.com Source : http://www.calliopelearning.com/resources/ July, 14 2009
  • 8. Building the Learning Organization with IT Learning Organization Research Results (4) Location of Organization 70% 60% 50% 40% 30% 20% 10% 0% ia a A a UK n NZ a ric ad ea US As ic er Af n d p Ca an ro Am Eu ia S l er ra C& th st Au O A.Arnut Ruttanatirakul http://www.arnut.com Source : http://www.calliopelearning.com/resources/ July, 14 2009
  • 9. Building the Learning Organization with IT Internet Users and Statistics in Thailand Internet Usage in Thailand (Daily Unique IP) A.Arnut Ruttanatirakul http://www.arnut.com Source : http://truehits.net/index_stat.php July, 14 2009
  • 10. Building the Learning Organization with IT ก F : Digital Access Index (DAI) ก F F A.Arnut Ruttanatirakul http://www.arnut.com http://www.itu.int/ITU-D/ict/dai/ July, 14 2009
  • 11. Building the Learning Organization with IT A.Arnut Ruttanatirakul http://www.arnut.com July, 14 2009
  • 12. Building the Learning Organization with IT Trend IT Instant Messenger Social Network Mashup • MSN • Hi5 • Google Map • Facebook • Skype • Ploysics • MySpace • Gtalk • Digg • Kapow Web 2.0 Web 2.0 Web 2.0 Web 2.0 Web Web Web Web • Yahoo! Messenger • Multiply Podcast • Friendster • Duocore Media Sharing • LinkedIn • YouTube (Google) • Twitter • iTunes • Flickr (Yahoo) • Qik RSS • Picasa (Google) • RSSThai Web Application File Sharing • AJAX • Slideshare Wiki • WikiPedia • WikiEducator A.Arnut Ruttanatirakul http://www.arnut.com July, 14 2009
  • 13. Building the Learning Organization with IT Impact on Learning 1.0 2.0 Learning 1.0: Structured Learning 2.0: Organic ILT, WBT, Virtual Blended, Blogs, Wikis Learning Portals Content/Application Syndication Pedagogy Participation Learning Taxonomies / Catalogs Learning Tagging / Search Engine Centralized Content Creation Grassroots Content Creation Pre-determined Competency Dynamic (Reference Based) Models Competency Models Company Identified Experts Community Identified Experts Subject Matter Experts Collective Intelligences E-Learning Podcasting Instructional Designers Bloggers Integrations RSS Learning Plans Learning Anarchies Certifications/Compliance Certifications/Compliance Transcripts are Critical Transcripts are Interesting A.Arnut Ruttanatirakul http://www.arnut.com July, 14 2009
  • 14. Building the Learning Organization with IT What is a Learning Organization ? Fก Fก F กF F ก ก F F F F F F F F ก ก F ก ก “ F” ก F F F Peter M. Senge A.Arnut Ruttanatirakul http://www.arnut.com http://en.wikipedia.org/wiki/Peter_Senge July, 14 2009
  • 15. Building the Learning Organization with IT What is a Learning Organization ? (2) Fก Fก ก F F F F ก F Fก ก ก ก F F F ก F F ก ก ก F ก ก ก F F ก ก F F ก F ก ก ก Fก ก F ก A.Arnut Ruttanatirakul http://www.arnut.com July, 14 2009
  • 16. Building the Learning Organization with IT The Five Learning Disciplines ก Fก Fก F 5 1 Systems Thinking Team Learning F 4 2 Personal Mastery Shared Vision F ก FF 3 Mental Models F ก A.Arnut Ruttanatirakul http://www.arnut.com July, 14 2009
  • 17. Building the Learning Organization with IT KM Site http://gotoknow.org A.Arnut Ruttanatirakul http://www.arnut.com July, 14 2009
  • 18. Building the Learning Organization with IT Where are we now? F Fก Fก Fก F F ? A.Arnut Ruttanatirakul http://www.arnut.com July, 14 2009
  • 19. Building the Learning Organization with IT Knowledge Management Case Studies - http://www.kmresource.com/exp_cases.htm - http://www.providersedge.com/kma/km_articles_case_studies.htm A.Arnut Ruttanatirakul http://www.arnut.com July, 14 2009
  • 20. Building the Learning Organization with IT Learning Organization Concept Business Environment Change F ก Organization must change Fก F Competitive Advantage F F ก F People must change ก F Competency Behavior ก A.Arnut Ruttanatirakul http://www.arnut.com July, 14 2009
  • 21. Building the Learning Organization with IT Learning Organization Concept Innovation Sustainable Profitability & Growth Long Term Effective Employee Customer Profitability Management Drives Drives Drives Satisfaction Satisfaction & Practices Growth Execution Long Term WHO IS RESPONSIBLE FOR LEARNING IN OUR ORGANIZATION? 1. Employee The Organization Is Responsible 2. e as The Learner Is Responsible 3. The Leaders Are Responsible A.Arnut Ruttanatirakul http://www.arnut.com July, 14 2009
  • 22. Building the Learning Organization with IT Learning Organization Concept People Business Achievement Strategy Technology & Process Biz Success = ƒ (People, Strategy, Technology& Process) (People, Strategy, Process) A.Arnut Ruttanatirakul http://www.arnut.com July, 14 2009
  • 23. Building the Learning Organization with IT Conceptual variety of knowledge management A.Arnut Ruttanatirakul http://www.arnut.com July, 14 2009
  • 24. Building the Learning Organization with IT Framework dimensions. (Adopted from the source Tuomi, 1999) A.Arnut Ruttanatirakul http://www.arnut.com July, 14 2009
  • 25. Building the Learning Organization with IT Knowledge Management target areas (Karivalo 2000). A.Arnut Ruttanatirakul http://www.arnut.com July, 14 2009
  • 26. Building the Learning Organization with IT Creating Knowledge in problem solving situations A.Arnut Ruttanatirakul http://www.arnut.com July, 14 2009
  • 27. Building the Learning Organization with IT Continuous flow of external incentives in knowledge work A.Arnut Ruttanatirakul http://www.arnut.com July, 14 2009
  • 28. Building the Learning Organization with IT A.Arnut Ruttanatirakul http://www.arnut.com July, 14 2009
  • 29. Building the Learning Organization with IT Learning Organization Planning A.Arnut Ruttanatirakul http://www.arnut.com July, 14 2009
  • 30. Building the Learning Organization with IT Learning Organization Planning IT Infrastructure Management Level Employee Customer Partner A.Arnut Ruttanatirakul http://www.arnut.com July, 14 2009
  • 31. Building the Learning Organization with IT Learning Organization Planning (2) IT Infrastructure Hardware Server Spec / … COMPUTER CENTER Network Operating System Windows Server, Linux, FreeBSD Solaris, AIX KM Software Commercial / Open Source Client PC Maximum Client Media PC / Notebook / Wireless / PDA Network Design A.Arnut Ruttanatirakul http://www.arnut.com July, 14 2009
  • 32. Building the Learning Organization with IT Learning Organization Planning (2) Management Level Vision/Mission/Objective/Target Tools & Technology KM Software Meeting Mind Mapping …. A.Arnut Ruttanatirakul http://www.arnut.com July, 14 2009
  • 33. Building the Learning Organization with IT Learning Organization Planning (3) Employee Tools & Technology Training KM Software Manual Pre-Test Knowledge Learning Process Post-Test Evaluation A.Arnut Ruttanatirakul http://www.arnut.com July, 14 2009
  • 34. Building the Learning Organization with IT Learning Organization Planning (4) Customer Contact Management KM Software E-Marketing Mailing list Newsletter Blogs SMS / MMS E-CRM A.Arnut Ruttanatirakul http://www.arnut.com July, 14 2009
  • 35. Building the Learning Organization with IT Network Design for Learning Organization A.Arnut Ruttanatirakul http://www.arnut.com July, 14 2009
  • 36. Building the Learning Organization with IT Network Design for Learning Organization (1) 1. KM ก F F ก ก A.Arnut Ruttanatirakul http://www.arnut.com July, 14 2009
  • 37. Building the Learning Organization with IT Network Design for Learning Organization(2) 2. KM F ก A.Arnut Ruttanatirakul http://www.arnut.com July, 14 2009
  • 38. Building the Learning Organization with IT Network Design for Learning Organization(3) 3. KM F F F ก F F A.Arnut Ruttanatirakul http://www.arnut.com July, 14 2009
  • 39. Building the Learning Organization with IT Network Design for Learning Organization (4) 4. KM F F F ก F F F F ก A.Arnut Ruttanatirakul http://www.arnut.com July, 14 2009
  • 40. Building the Learning Organization with IT Network Design for Learning Organization (5) 5. KM F F F + กก ก ก http://www.openldap.org A.Arnut Ruttanatirakul http://www.arnut.com July, 14 2009
  • 41. Building the Learning Organization with IT Network Design for Learning Organization (6) 6. KM F F F+ ก F A.Arnut Ruttanatirakul http://www.arnut.com July, 14 2009
  • 42. Building the Learning Organization with IT Network Design for Learning Organization(7) 7. KM Load Balance A.Arnut Ruttanatirakul http://www.arnut.com July, 14 2009
  • 43. Building the Learning Organization with IT Network Design for Learning Organization BASIC A.Arnut Ruttanatirakul http://www.arnut.com July, 14 2009
  • 44. Building the Learning Organization with IT A.Arnut Ruttanatirakul http://www.arnut.com July, 14 2009
  • 45. Building the Learning Organization with IT KM Software Commercial Software ($) Open Source Software (free) kManager KnowledgeVolution (th) IBM Lotus Notes Kwok Information Server Microsoft SharePoint ALEX Personal Knowledge Base OpenText Livelink OpenKM Document Management nGen Knowledgebase Clipboard manager KMS-PTO Learning Management System powerKNOW Drupal Prosoft KM (th) WordPress A.Arnut Ruttanatirakul http://www.arnut.com July, 14 2009
  • 46. Building the Learning Organization with IT Learning Management System : LMS Commercial Software ($) Open Source Software WebCT Moodle Black Board ATutor Education Sphere Claroline DLS Sakai De-Learn eFront i2 LMS LearnSquare (th) VClass (th) NOLP LMS (th) A.Arnut Ruttanatirakul http://www.arnut.com Resource : http://www.cmsthailand.com/lms/ July, 14 2009
  • 47. Building the Learning Organization with IT Learning Management Sytem Moodle eFront Sakai Claroline ATutor A.Arnut Ruttanatirakul Source : http://www.cmsthailand.com http://www.arnut.com July, 14 2009
  • 48. Building the Learning Organization with IT KM Software Type Personal Knowledge base Management Learning Management System (LMS) Document Management System (EMS) Contact Management Mailing list Management Risk Reporting Tool Blogs Tools Wiki Tools Web Tools A.Arnut Ruttanatirakul http://www.arnut.com July, 14 2009
  • 49. Building the Learning Organization with IT KM Software Summary Management Mind Manager RSS Reader Risk Reporting Clipboard manager Intranet Employee Intranet Blog E-Learning Drupal e-Front WordPress Moodle Claroline Customer Contact Mailing list Newsletter Internet e-CRM A.Arnut Ruttanatirakul http://www.arnut.com July, 14 2009
  • 50. Building the Learning Organization with IT ก ก KM Software 1. Network Operating System Windows Server, Linux, FreeBSD 2. Development Tools PHP ASP, ASP.NET JSP PYTHON, RUBY 3. Database Toos MySQL, PostgreSQL MS Access, MS SQL Server Oracle DB2 4. Web Server Software Apache IIS Tomcat A.Arnut Ruttanatirakul http://www.arnut.com July, 14 2009
  • 51. Building the Learning Organization with IT ก ก KM Software (2) A.Arnut Ruttanatirakul http://www.arnut.com July, 14 2009
  • 52. Building the Learning Organization with IT KMWorld 100 Companies That Matter in Knowledge Management http://www.kmworld.com A.Arnut Ruttanatirakul http://www.arnut.com July, 14 2009
  • 53. Building the Learning Organization with IT KM Software Resource http://sourceforge.net http://osswin.sourceforge.net http://freshmeat.net http://www.cmsthailand.com http://www.kmworld.com A.Arnut Ruttanatirakul http://www.arnut.com July, 14 2009
  • 54. Building the Learning Organization with IT http://sourceforge.net A.Arnut Ruttanatirakul http://www.arnut.com July, 14 2009
  • 55. Building the Learning Organization with IT http://freshmeat.net A.Arnut Ruttanatirakul http://www.arnut.com July, 14 2009
  • 56. Building the Learning Organization with IT E-Learning/KM Software DEMO A.Arnut Ruttanatirakul http://www.arnut.com July, 14 2009
  • 57. Building the Learning Organization with IT DEMO DEMO A.Arnut Ruttanatirakul http://www.arnut.com July, 14 2009
  • 58. Building the Learning Organization with IT CHANGE F ก F F ก F F ก ก F F ก ก F F ก F A.Arnut Ruttanatirakul http://www.arnut.com July, 14 2009
  • 59. Building the Learning Organization with IT Imagination is more powerful than Knowledge ก กF F Albert Einstein Resource : http://th.wikipedia.org/wiki/ F _ F F A.Arnut Ruttanatirakul http://www.arnut.com July, 14 2009
  • 60. Building the Learning Organization with IT Future of Learning Organization A.Arnut Ruttanatirakul http://www.arnut.com July, 14 2009
  • 61. Building the Learning Organization with IT Resource http://www.elearninglearning.com/bran del.icio.us (Social bookmarking) don-hall/learning/learning-portal/ Feedraider.com (RSS reader) http://www.tkc.go.th PBwiki.com http://www.pantip.com/cafe/jatujak/ http://www.calliopelearning.com/resources/ http://siweb.dss.go.th/lo/ http://www.kmutt.ac.th/jif/public_html/IF_47.html www.groupsystems.com http://www.sc.mahidol.ac.th/mu- edp4/conclusion/ppt/3May07-1_1.ppt#358,7,LO http://gotoknow.org http://www.academiccolab.org http://gotoknow.org/blog/thaikm http://www.e-learningfoundation.com http://www.entovation.com http://www.e-learningguru.com http://en.wikipedia.org http://www.wikieducator.org Learningwiki.com/507 http://www.cmsthailand.com/lms/ MotoQwiki.com http://www.thaicyberu.go.th Wikipedia.com Wikipatterns.com Bloglines.com/myblogs http://www.kmresource.com/exp_cases.htm http://www.providersedge.com/kma/km_arti cles_case_studies.htm A.Arnut Ruttanatirakul http://www.arnut.com July, 14 2009
  • 62. Building the Learning Organization with IT Optimize IT in Industrial & Manufacturing 2009 14 ก ก 2552, ก / 17 ก ก 2552 - ก ก 23 ก ก 2552 ก / 24 ก ก 2552 ก A.Arnut Ruttanatirakul F F ก ก http://www.cmsthailand.com F F A.Arnut Ruttanatirakul http://www.arnut.com http://www.slideshare.net/arnut http://www.arnut.com July, 14 2009