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1 
8 Golden Rules for Sure-Fire 
Success with Facebook Ads
2 
what we’ll cover 
The state of Facebook ads 
Types of Facebook ads 
Case studies 
Best practices 
Questions?
3 
Bio Stuff: 
* @arikhanson 
* Independent 
* Blogger 
* Schells! 
•#GoGophers
4 
The State of 
Facebook Ads
5 
First things first…you might have noticed 
Facebook ain’t exactly “free” these days.
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Social ads are projected to be 19.5% of total ad 
spend by 2017
11 
Stated objectives of social media advertising 
Branding: 45% 
Direct: 16% 
Both: 45%
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Facebook lingo overload
13 
Types of 
Facebook ads
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Page post ad (most common) 
• Where it shows up: News feed, 
right-hand side of page, or in 
search results. 
• Why you use it: Spur engagement 
or traffic to off-domain URLs. 
• Suggested metrics: likes, 
comments, shares, impressions, 
page views.
15 
Page like ad (second most common) 
• Where it shows up: Right-hand 
side, news feed 
• Why you use it: To spur page likes 
• Suggested measurement: Page 
likes, cost-per-click
16 
Promoted post 
• Where it shows up: News feed 
• Why you use it: Promoting to existing 
fans and friends of fans (also cheaper 
than other options) 
• Suggested measurement: 
Impressions, engagement
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FBX (retargeting) 
• Where it shows up: mobile news feed 
• Why you use it: retarget consumers 
who have visited one of your web 
destinations 
• Suggested measurement: clicks, 
conversions
18 
Mobile download ads 
• Where it shows up: News feed 
• Why you use it: drive downloads of 
mobile apps and use of Facebook 
apps 
• Suggested measurement: clicks, 
conversions
19 
Audience matching 
• Where it shows up: can be used on 
all ad types 
• Why you use it: Segment your 
audience based on existing customer 
database information 
• Suggested measurement: depends 
on ad type
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Case Study #1
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What was our approach? 
• Test imagery early and often—and maximize those that 
perform well 
• Stretch limited advertising budget ($5,000 over 3-4 
months) 
• Boost engagement among fans with proximity to shop 
• Drive traffic—both in-store and online
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Small spend=making promoted posts work for us
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Lesson #1: A little bit of budget 
goes a lllooonnnggg ways.
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Lesson #2: Facebook=the ultimate 
traffic driver.
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• $50 total spend 
• Ran for two days 
• Visuals we knew performed 
well 
• Almost 12,000 impressions 
• Primary objective: Drive 
traffic
Lesson #3: Believe it or not, you can 
“sell” on Facebook. 
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• $125 spent 
• 111,000+ impressions 
• Goal: Drive in-store traffic 
• Target: Nearby zip codes, 
interesting: health/wellness
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By the numbers 
• Increased traffic to C4C.org by 95% YOY 
• Increased number of impressions 284% over previous 
three months 
• Boosted referral traffic from Facebook by 229% over 2013 
• Increased Page Likes by 114% in three months 
• 398% increase in page post likes, 388% increase in post 
comments and 333% increase in post shares.
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Case study #2
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What was our approach? 
• Build an audience on Facebook using page like ads 
• Drive engagement through page post ads 
• Then move to using a mix of page like ads (to fuel page growth) and promoted 
posts (to spur engagement among existing fans) 
• Raise awareness for the Green Line opening in 2014. 
• Promote events along the Green Line as a way to drive interest in local 
businesses. 
• Build traffic and momentum for local businesses.
33 
Page like ads did the heavy lifting early on
Page post ads focusing on unique restaurants 
really spurred engagement—and that pride factor. 
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Lesson #4: Don’t forget, your 
existing fans are your BIGGEST 
FANS. Evoke that pride with your 
Facebook ads.
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Promoted posts were cost-effective amplifiers
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Lesson #5: Test. Tweak. Amplify.
39 
Still don’t think Facebook ads are worth it? 
Still don’t think Facebook ads are worth it?
40 
By the numbers 
Grew page from 170 likes to 5,308 in 18 months 
17,723,702 impressions driven by Facebook ads. 
19,421 post likes 
1,359 post comments 
Total spend: $15,944 (over two years; roughly $600-$800 per month)
41 
Case study #3
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What was our approach? 
• Build an audience on Facebook using page like ads. 
• Drive traffic to BikeWalkMove.org—specifically to timely blog posts—using 
page post ads. 
• Raise awareness for biking/walking among key audiences in Minneapolis/St. 
Paul 
• Solicit input/feedback from Facebook fans on key topics around biking/walking
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Lesson #6: Identify your best 
visual assets—and plan 
Facebook ads around 
them.
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WITH Facebook ad 
support. 
WITHOUT Facebook ad 
support.
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Topic: Quicker to drive or 
bike in the city? 
Topic: More cost-effective to 
drive or bike?
49 
Lesson #7: Amplify engagement-focused 
posts to spike likes, 
comments and shares.
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Lesson #8: Do your homework. 
Give fans what they want. 
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By the numbers 
Grew page from 106 likes to 1,720 likes in 9 months 
33,960,248 impressions 
14,777 clicks 
CPC: $.61 
Spent: $8,983
53 
8 Tips: 
• A little bit of budget on Facebook goes a lllooonnnggg ways 
• Facebook advertising=the ultimate traffic driver 
• Believe it or not, you can actually sell on Facebook 
• Don’t forget, your existing fans are your BIGGEST FANS. Evoke that pride. 
• Build. Amplify. Engage. 
• Identify your best visual assets—and plan ads around them. 
• Amplify engagement-focused posts to spike likes, comments and shares. 
• Do your homework. Give fans what they want.
54 
Trends/Upcoming Changes 
“Creative” must get better 
Page like ads might be dead 
No more “selling” in the newsfeed 
Increased focus on mobile
55 
q + a
56

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8 Golden Rules for Sure-Fire Success with Facebook Ads

  • 1. 1 8 Golden Rules for Sure-Fire Success with Facebook Ads
  • 2. 2 what we’ll cover The state of Facebook ads Types of Facebook ads Case studies Best practices Questions?
  • 3. 3 Bio Stuff: * @arikhanson * Independent * Blogger * Schells! •#GoGophers
  • 4. 4 The State of Facebook Ads
  • 5. 5 First things first…you might have noticed Facebook ain’t exactly “free” these days.
  • 6. 6
  • 7. 7
  • 8. 8
  • 9. 9
  • 10. 10 Social ads are projected to be 19.5% of total ad spend by 2017
  • 11. 11 Stated objectives of social media advertising Branding: 45% Direct: 16% Both: 45%
  • 12. 12 Facebook lingo overload
  • 13. 13 Types of Facebook ads
  • 14. 14 Page post ad (most common) • Where it shows up: News feed, right-hand side of page, or in search results. • Why you use it: Spur engagement or traffic to off-domain URLs. • Suggested metrics: likes, comments, shares, impressions, page views.
  • 15. 15 Page like ad (second most common) • Where it shows up: Right-hand side, news feed • Why you use it: To spur page likes • Suggested measurement: Page likes, cost-per-click
  • 16. 16 Promoted post • Where it shows up: News feed • Why you use it: Promoting to existing fans and friends of fans (also cheaper than other options) • Suggested measurement: Impressions, engagement
  • 17. 17 FBX (retargeting) • Where it shows up: mobile news feed • Why you use it: retarget consumers who have visited one of your web destinations • Suggested measurement: clicks, conversions
  • 18. 18 Mobile download ads • Where it shows up: News feed • Why you use it: drive downloads of mobile apps and use of Facebook apps • Suggested measurement: clicks, conversions
  • 19. 19 Audience matching • Where it shows up: can be used on all ad types • Why you use it: Segment your audience based on existing customer database information • Suggested measurement: depends on ad type
  • 21. 21 What was our approach? • Test imagery early and often—and maximize those that perform well • Stretch limited advertising budget ($5,000 over 3-4 months) • Boost engagement among fans with proximity to shop • Drive traffic—both in-store and online
  • 22. 22 Small spend=making promoted posts work for us
  • 23. 23 Lesson #1: A little bit of budget goes a lllooonnnggg ways.
  • 24. 24
  • 25. 25 Lesson #2: Facebook=the ultimate traffic driver.
  • 26. 26
  • 27. 27 • $50 total spend • Ran for two days • Visuals we knew performed well • Almost 12,000 impressions • Primary objective: Drive traffic
  • 28. Lesson #3: Believe it or not, you can “sell” on Facebook. 28
  • 29. 29 • $125 spent • 111,000+ impressions • Goal: Drive in-store traffic • Target: Nearby zip codes, interesting: health/wellness
  • 30. 30 By the numbers • Increased traffic to C4C.org by 95% YOY • Increased number of impressions 284% over previous three months • Boosted referral traffic from Facebook by 229% over 2013 • Increased Page Likes by 114% in three months • 398% increase in page post likes, 388% increase in post comments and 333% increase in post shares.
  • 32. 32 What was our approach? • Build an audience on Facebook using page like ads • Drive engagement through page post ads • Then move to using a mix of page like ads (to fuel page growth) and promoted posts (to spur engagement among existing fans) • Raise awareness for the Green Line opening in 2014. • Promote events along the Green Line as a way to drive interest in local businesses. • Build traffic and momentum for local businesses.
  • 33. 33 Page like ads did the heavy lifting early on
  • 34. Page post ads focusing on unique restaurants really spurred engagement—and that pride factor. 34
  • 35. 35
  • 36. 36 Lesson #4: Don’t forget, your existing fans are your BIGGEST FANS. Evoke that pride with your Facebook ads.
  • 37. 37 Promoted posts were cost-effective amplifiers
  • 38. 38 Lesson #5: Test. Tweak. Amplify.
  • 39. 39 Still don’t think Facebook ads are worth it? Still don’t think Facebook ads are worth it?
  • 40. 40 By the numbers Grew page from 170 likes to 5,308 in 18 months 17,723,702 impressions driven by Facebook ads. 19,421 post likes 1,359 post comments Total spend: $15,944 (over two years; roughly $600-$800 per month)
  • 42. 42 What was our approach? • Build an audience on Facebook using page like ads. • Drive traffic to BikeWalkMove.org—specifically to timely blog posts—using page post ads. • Raise awareness for biking/walking among key audiences in Minneapolis/St. Paul • Solicit input/feedback from Facebook fans on key topics around biking/walking
  • 43. 43
  • 44. 44
  • 45. 45 Lesson #6: Identify your best visual assets—and plan Facebook ads around them.
  • 46. 46
  • 47. 47 WITH Facebook ad support. WITHOUT Facebook ad support.
  • 48. 48 Topic: Quicker to drive or bike in the city? Topic: More cost-effective to drive or bike?
  • 49. 49 Lesson #7: Amplify engagement-focused posts to spike likes, comments and shares.
  • 50. 50
  • 51. Lesson #8: Do your homework. Give fans what they want. 51 51
  • 52. 52 By the numbers Grew page from 106 likes to 1,720 likes in 9 months 33,960,248 impressions 14,777 clicks CPC: $.61 Spent: $8,983
  • 53. 53 8 Tips: • A little bit of budget on Facebook goes a lllooonnnggg ways • Facebook advertising=the ultimate traffic driver • Believe it or not, you can actually sell on Facebook • Don’t forget, your existing fans are your BIGGEST FANS. Evoke that pride. • Build. Amplify. Engage. • Identify your best visual assets—and plan ads around them. • Amplify engagement-focused posts to spike likes, comments and shares. • Do your homework. Give fans what they want.
  • 54. 54 Trends/Upcoming Changes “Creative” must get better Page like ads might be dead No more “selling” in the newsfeed Increased focus on mobile
  • 55. 55 q + a
  • 56. 56

Notas do Editor

  1. Organic page outreach may eventually plummet to 0—it may as well be there right now
  2. Just last week, Facebook came out and said it will be penalizing brands who make overtly promotional posts starting in January
  3. Big news just this week as Forrester says brands should stop wasting their time with Facebook. Some people (Olgivly execs) reporting clients have pages where reach is less than 2%
  4. Mobile ad spend on FB is growing--QUICKLY
  5. SocialBakers study 2014—polling companies with more than 5,000 employees
  6. Source: PriceWaterhouseCoopers Emarketer survey last Oct. said 92% of marketers only spend 10% of total marketing budget on paid social media.
  7. Takeaway: Branding—not leads—dominant social ad goal. 1—Branding still the most popular reason people use paid social media ads (you would think it would be direct response/leads)
  8. Way too much lingo—it can be overwhelming You don’t have to pay attention to all of it—just focus on the basics
  9. Boost traffic to CyclesForChange.org by 20 percent over 2013 Increase number of impressions by 50 percent over previous three months Boost referral traffic from Facebook by 20 percent over 2013
  10. Challenge: Many of the businesses and restaurants along the Green Line did not have web sites or web presences or Facebook pages (no place to drive people to for more information/deals/specials)
  11. Spent: $50; Results: 84 page likes, 10,510 impressions; $.48 cost per click
  12. We frequently highlighted restaurants we KNEW people loved—to spur that “I love that place” factor
  13. Another key point: I passed along many of the key supportive comments (verbatim) to the client as examples of people saying great things about their establishment (great way for us to build momentum, however small)
  14. Cost: $20 to promote. Results: 120 likes, 9 comments, reach: 3,988; cost per click: $.12
  15. Lost advertising budget as of Dec. 31, 2013 and management of the page was taken over by another agency. The results speak for themselves. Non-existing engagement and fewer than 100 people are seeing each post. Remember to set expectations appropriately.
  16. Didn’t have a lot of hard number goals at the start of the campaign—really just focused on branding and raising awareness and traffic for businesses; but anecdotally, we heard from many people on FB—and off—about their support.
  17. Challenge—Not selling a product or service, but an IDEA or CONCEPT Advantage: HUGE and SUPPORTIVE bicycling community here in MSP
  18. Facebook like ads built a community on the front end…
  19. Using Facebook ads to drive awareness of key stats (via broken-up infographics)—broke up larger infographic that we created for $2,000 or less and used the in MULTIPLE Facebook posts/ads
  20. Instead of focusing on copy first—focus on VISUALS first! Plan around your visuals and invest in capturing great photography/visuals that will work specifically for Facebook. For BWM, what we did was take stock of existing visual assets, built around ad assets we were creating, and captured the rest via Instagram and iPhones
  21. Using Facebook ads to drive traffic to the Bike Walk Move blog. FB page was consistently our top traffic driver to the site (other than direct and search).
  22. Using Facebook ads to promote repurposed ad content. Quick math: .02% of people engaged with post on the left; banner ad click-thru rates hover around .01%. So, FB ads are twice as effective (in this case) AND cheaper (in this case we spent $100 on this page post ad). Win-Win!
  23. Using Facebook ads to kick-start conversations around core topics for BWTC.
  24. Using Facebook ads to promote maps we knew our audiences craved. 203,000 impressions, CPC: $.31, $300, 106 new page likes, 48 likes, 13 comments, 32 shares
  25. Thanks to Google Analytics research, we knew our fans wanted more maps detailing MSP bike routes—so we gave it to them by creating this map/grid that highlighted routes supported by BWTC.
  26. Substantial growth for a smaller page—even though like growth wasn’t a primary goal Impression and engagement numbers exceeded client expectations—and client was happy to see productive conversations around biking/walking happening on FB regularly Social also a primary traffic driver to BikeWalkMove.org during campaign