Based on its recent research on the ICT in the oil and gas industry, Frost & Sullivan presents SkyVision with the 2014 African Award for Vertical Market Penetration Leadership. Read more about it in the attached write up!

1. BEST PRACTICES RESEARCH
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Vertical Market Penetration Leadership Award
ICT in Oil and Gas
Africa, 2014
Frost & Sullivan’s Global Research Platform
Frost & Sullivan is in its 50th year in business with a global research organization of 1,800
analysts and consultants who monitor more than 300 industries and 250,000 companies.
The company’s research philosophy originates with the CEO’s 360-Degree Perspective™,
which serves as the foundation of its TEAM Research™ methodology. This unique approach
enables us to determine how best-in-class companies worldwide manage growth,
innovation and leadership. Based on the findings of this Best Practices research, Frost &
Sullivan is proud to present the 2014 Africa Vertical Market Penetration Leadership Award
in ICT in Oil and Gas to SkyVision Global Networks.
Significance of the Vertical Market Penetration Leadership Award
Key Industry Challenges Addressed by Increased Vertical Market Penetration
The flourishing African oil and gas industry is seeing greater interest and growth in all the
regions in Africa.
The recent offshore gas discoveries in East Africa attracted large
international participants. Currently Africa supplies approximately 12% of the world’s oil
and it is estimated that the untapped reserves are approximately 8% of the world’s
proven reserves.
Africa also has proven natural gas reserves of 513 trillion cubic feet
(Tcf). Predominantly the annual natural gas production comes from Nigeria, Libya, Algeria
and Egypt. The oil and gas industry in Africa is experiencing continued growth and there
are key opportunities due to the new exploration blocks being opened, port development,
infrastructure development projects and new refinery developments and upgrades.
However, there are specific business challenges in the oil and gas industry including the
need to improve exploration and production, to improve refining and manufacturing
efficiency and to optimise global operations. ICT innovations can be utilised to meet these
business challenges and to ensure competitive advantage.
Improving exploration includes the processing of a variety of data to identify the
previously inaccessible reserves and to improve well performance. The harder it becomes
to find oil and gas reserves, the greater the need for better, more reliable information for
the support of timely decisions. It has been estimated that petroleum engineers can spend
up to 60% of their productive time mining data in order to better manage well
performance.
The improvement of the refining and manufacturing efficiency can be gained through
greater insight, flexibility and responsiveness in the refining and the manufacturing
operations.
Oil and gas companies, particularly in downstream activities, are under
constant pressure to manage costs, due to thin margins.
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The nature of the industry leads to volatility in both the supply of raw material and the
demand for products.
Consequently, great insight, flexibility, and responsiveness in
refining and manufacturing operations are required to remain competitive and profitable.
Global operations can be optimized through increased visibility, the mitigation of risk and
lower costs across the supply chain. The sharing of operational information including field,
plant, pipeline, and logistics data across sites, organizational units, and geographies
remain challenging for oil and gas companies. Companies need to ensure that they have
the right information seamlessly integrated and without redundancy to manage the
business and its significant asset investments. Timely data delivery between remote
locations is particularly important in the African oil and gas industry.
Due to technology development there is an increasing demand as well as growing
opportunities to link people, machines and assets. In this way resources can be utilised at
the optimum place and time. The concept of a “digital oilfield” is becoming increasingl y
popular as operators, partners and service companies seek to take advantage of improved
data and knowledge management, enhanced analytical tools, real-time systems, and more
efficient business processes. Reliable connectivity is especially critical in the oil and gas
industry to ensure efficient communications in the field, in between offices as well as in
emergency situations.
Best Practice Award Ana lysis for SkyVision
The Frost & Sullivan Award for Vertical Market Penetration Leadership Award is presented
each year to the company that has demonstrated excellence in capturing the fastest
measured rate of change of market share of a specific vertical market. This Award
recognizes how fast a company increases its vertical penetration of the market, in terms
of revenues or units as specified.
SkyVision’s Performance in ICT in the Oil and Gas industry
SkyVision Global Networks Ltd. is a leading global communications service provider.
It
has comprehensive end-to-end solutions designed uniquely for the oil and gas industry. It
is committed to expand its activity throughout Africa. The key factors distinguishing
SkyVision from its competitors include the company’s strong local partnerships, reliable
connectivity offering and its customised solutions tailored towards the oil and gas
industry.
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4. BEST PRACTICES RESEARCH
Key Performance Drivers for SkyVision
Factor 1: Strong local partnerships
SkyVision has got a comprehensive network of local partners and representatives
throughout Africa. This positions them well with closer reach to a broad customer base.
SkyVision has subsidiaries in Nigeria, Cameroon, Morocco, Uganda, South Africa, Senegal,
Guinea and Burkina Faso. Furthermore, it has hubs and Points of Presence situated across
Africa.
SkyVision’s strong local presence throughout the African continent enables them to offer
dedicated local support and short response times.
It creates a positive impact on all
aspects of the business and improves customer satisfaction. This is further backed by its
24/7 multilingual technical support centres and Network Operating Centre which provide
real-time support and monitoring.
SkyVision plans to continue to invest and partner to
better serve the growing oil and gas industry in Africa.
Furthermore, SkyVision’s comprehensive Service Level Agreement (SLA) outlines the level
of service that a customer may expect.
Regarding Network Availability, SkyVision offer
availability at a minimum average of 99%-99.5% depending on the band frequency.
SkyVision’s customers can also expect that Network Unavailability shall not include the
unavailability of the network as a result of network maintenance, acts of the customer, an
emergency event, unavailability of customer equipment, force majeure or any other service
exclusion. Notification by customers of a perceived network fault are classified according to
priority levels based on the severity of the problem. Packet loss, latency and target
resolution times are also included in SkyVision’s SLA.
Factor 2: Reliable connectivity and safety
Reliable connectivity is particularly critical to companies in the oil and gas industry. Reliable
as well as efficient communications are needed both the field as well as in between remote
branch offices. The reliability of connectivity is particularly crucial to ensure a real-time
information flow during routine and emergency situations. This ultimately ensures smooth
and efficient operations when needed most.
SkyVision provides reliable high speed satellite connectivity between onshore and offshore
teams in the oil and gas industry. The solution enables real-time data exchange for
exploration as well as inspection, repair, salvage and surveillance operations.
Factor 3: Customised solutions tailored to the needs of the oil and gas industry
SkyVision has customized corporate service solutions specifically tailored to the needs of
the oil and gas industry. These solutions include VoIP Services, Mobile Satellite Services,
Private Networks, Managed Firewall, Business Continuity Solutions, Managed Professional
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Services and VSAT Internet/VPN services.
SkyVision’s solutions are based over a wide
range of connectivity platforms. These platforms include satellite/hybrid networks, WLAN,
Microwave, VHF/UHF, 2-way radio and Fiber-Optics.
Furthermore, SkyVision provides a diverse range of crew welfare solutions which includes
scratch cards for voice calls/internet, telemedicine, video on demand, WLAN hotspots, and
on-demand entertainment. For example, the business continuity solution ensures reliable
back up connectivity with zero downtime for both on and offshore requirements.
Furthermore, SkyVision offers enhanced crew welfare (data, voice and video), real-time
upload of drilling data, on demand bandwidth for video conferencing, ROV video and
telemedicine and hubless meshed connectivity.
Not does SkyVision provide customised solutions, but it is coupled with a team of
dedicated and skilled individuals that can serve the market with its capabilities.
Conclusion
Frost & Sullivan research confirms that SkyVision proves its insight and understanding into
the oil and gas industry in Africa and its unique challenges. SkyVision’s solutions provides
multiple benefits, including the ensured effective business communications between
onshore and offshore teams, optimised business productivity, guaranteed bandwidth
necessary for real time applications, support for mission-critical business applications and
the enhanced crew welfare due to the provision of reliable satellite connectivity for high speed voice, video and data applications.
The dramatic growth across the oil and gas industry require new innovative best of class
approaches to managing information, analysing patterns, and optimising outcomes in both
downstream and upstream operations. SkyVision’s superior solutions are therewore
worthy recognition for Frost & Sullivan Best Practice Award 2014.
Critical Importance of TEAM Research
Frost & Sullivan’s TEAM Research methodology represents the analytical rigor of our
research process. It offers a 360-degree view of industry challenges, trends, and issues by
integrating all seven of Frost & Sullivan's research methodologies. Our experience has
shown over the years that companies too often make important growth decisions based on
a narrow understanding of their environment, leading to errors of both omission and
commission. Frost & Sullivan contends that successful growth strategies are founded on a
thorough understanding of market, technical, economic, financial, customer, best
practices, and demographic analyses. In that vein, the letters T, E, A and M reflect our
core technical, economic, applied (financial and best practices) and market analyses. The
integration of these research disciplines into the TEAM Research methodology provides an
evaluation platform for benchmarking industry players and for creating high-potential
growth strategies for our clients.
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C har t 1 : B e nc h mar ki ng P e rf or ma n c e w i t h TE A M R es ea rc h
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