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Using Business Archive Collections 
Kiara King, Ballast Trust Archivist
What are Business Archives? 
Business archives are the 
historical records of for profit 
businesses, business-related 
bodies and businessmen and 
women. 
Why are they important? 
As Scotland’s businesses and 
industries were and are crucial in 
shaping its economic and social 
development, so business 
archives naturally have a wider 
value to society. They can be 
found in most archive repositories.
Why do businesses keep archives?
Records and archives are a business tool 
They provide: 
• Information value 
• Evidence and proof of business transactions 
• Support for legal requirements and to defend intellectual property 
• A work tool to managing resources and staff 
• Inspiration and documentation of product innovations 
• Confidence in a brand and customer loyalty 
By keeping archives, businesses capture 
today’s experience, knowledge and business 
know-how for future use.
Why do we keep businesses archives?
Users of business archives 
Internal 
Legal 
Marketing 
PR 
Corporate Social Responsibility 
Design & production 
External 
Researchers 
•Corporate histories 
•Social histories 
•Economic histories 
Family historians 
Local historians 
Press 
Design inspiration
Types of records found in business archives 
Corporate Records 
• Memoranda and Articles of Association 
• Minute books 
• Share registers 
• Letter books 
Financial Records 
• Annual reports and accounts 
• Balance sheets 
• Account books 
• Ledgers 
Production Records 
• Technical plans/drawings 
• Models/prototypes 
Employee Records 
• Staff files 
• Accident books 
• In-house magazines 
Marketing & Sales Records 
• Advertisements 
• Sales ledgers 
• Packaging
How to start: identifying possible sources
Online resources 
All of these links are available at 
http://www.scottisharchives.org.uk/businessarchives 
Online catalogues 
• www.nationalarchives.gov.uk/nra is now discovery 
http://discovery.nationalarchives.gov.uk/ 
• www.nas.gov.uk/ 
• www.archiveshub.ac.uk 
• www.scan.org.uk (Scotland) 
• www.a2a.org.uk (England & Wales) 
• http://ssa.nls.uk/ (film archives) 
• www.rcahms.ac.uk 
Guides 
• http://www.abh-net.org/archives.html 
• http://www.nationalarchives.gov.uk/records/research-guides/business-history. 
htm 
• http://www.neha.nl/w3vl/unitedkingdom.html
Using archive catalogues 
• Different types for levels of description 
• Collection level descriptions 
– Collection guides 
– Subject based source lists and guides 
• Item or piece level descriptions 
– Catalogues (online, word lists, paper copies)
Arrangement 
• Records only make sense in context of the archive as a 
whole and in context of the objects and activities of creating 
organization 
• Arrangement - to reveal the structure of the archive - 
provenance and original order 
• Not always possible - sometimes classification is necessary
Description 
Provides user and manager of archives with information on: 
• Context of records 
• Physical characteristics 
• Intellectual content 
Offers access points for the archives 
Description is a surrogate for the original record 
Archives description is hierarchical and goes from general to 
specific (macro to micro) 
• Information given at highest level possible 
• Descriptive levels 
• Fonds (collection) 
• Series (class) 
• File (basic unit of handling) 
• Item (piece)
Finding archives – Discovery (formerly NRA)
Discovery search result
Discovery search filter by creators
Discovery search filter by business
Discovery result for Harrison McGregor & Guest 
Ltd
Discovery result for Harrison McGregor & Guest 
Ltd
Remember: things to consider 
Context 
• Individual records cannot be viewed in isolation 
• Always look at the archive catalogue for similar or related material and 
secondary sources 
• What organisation/business created this record? 
• Why was it created? Is it a true record of the facts? 
Format 
• We make assumptions about documents without thinking 
• Format points to the type of information held within the record: printed hand-written 
or annotated 
Content 
• Legible or illegible? 
• Why was this document created? By whom and for whom? 
• What is the informational content?
Business Archives on Twitter 
See how business archives and other archives promote themselves: 
@ballasttrust = Understanding technical records since 1987! We work with business archives - processing 
records of shipbuilding, locomotive & engineering industries mainly. 
@Design_Archives = Eighteen archives of British and international industrial and communication design at 
the Faculty of Arts University of Brighton 
@the_abh = Tweets for the Association of Business Historians dont necessarily reflect the views of the 
council or membership. RTs = interesting not endorsement #bizhis 
@POHeritage = P&O Heritage Collection exists to preserve and celebrate the maritime history and 
collections of one of the best known shipping companies in the world. 
@CoopArchive = Co-operative Archive : Archive repository based in Manchester, UK for the records of the 
co-operative movement 
@coke_archives = The Coke Archives' Twitter feed updated by our Archivists. Ask us history, pop culture, or 
collectors questions 
@RBS_Archives = History and heritage information from The Royal Bank of Scotland Group's Archives team. 
They also run @JohnoftheBank Tweets from John Campbell an18th century banker tweeting events of 
the 1745 Jacobite siege of Edinburgh in real time. Drawn from his diary. 
List of business archives on twitter here https://twitter.com/i/#!/BallastTrust/business-archives
Get in touch 
Business Archives Council of Scotland 
www.gla.ac.uk/archives/bacs/ 
Email: Kiara.King@glasgow.ac.uk 
Twitter: @ballasttrust

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Meet the Archivists 2014: using business records for research

  • 1. Using Business Archive Collections Kiara King, Ballast Trust Archivist
  • 2. What are Business Archives? Business archives are the historical records of for profit businesses, business-related bodies and businessmen and women. Why are they important? As Scotland’s businesses and industries were and are crucial in shaping its economic and social development, so business archives naturally have a wider value to society. They can be found in most archive repositories.
  • 3. Why do businesses keep archives?
  • 4. Records and archives are a business tool They provide: • Information value • Evidence and proof of business transactions • Support for legal requirements and to defend intellectual property • A work tool to managing resources and staff • Inspiration and documentation of product innovations • Confidence in a brand and customer loyalty By keeping archives, businesses capture today’s experience, knowledge and business know-how for future use.
  • 5. Why do we keep businesses archives?
  • 6. Users of business archives Internal Legal Marketing PR Corporate Social Responsibility Design & production External Researchers •Corporate histories •Social histories •Economic histories Family historians Local historians Press Design inspiration
  • 7. Types of records found in business archives Corporate Records • Memoranda and Articles of Association • Minute books • Share registers • Letter books Financial Records • Annual reports and accounts • Balance sheets • Account books • Ledgers Production Records • Technical plans/drawings • Models/prototypes Employee Records • Staff files • Accident books • In-house magazines Marketing & Sales Records • Advertisements • Sales ledgers • Packaging
  • 8. How to start: identifying possible sources
  • 9. Online resources All of these links are available at http://www.scottisharchives.org.uk/businessarchives Online catalogues • www.nationalarchives.gov.uk/nra is now discovery http://discovery.nationalarchives.gov.uk/ • www.nas.gov.uk/ • www.archiveshub.ac.uk • www.scan.org.uk (Scotland) • www.a2a.org.uk (England & Wales) • http://ssa.nls.uk/ (film archives) • www.rcahms.ac.uk Guides • http://www.abh-net.org/archives.html • http://www.nationalarchives.gov.uk/records/research-guides/business-history. htm • http://www.neha.nl/w3vl/unitedkingdom.html
  • 10. Using archive catalogues • Different types for levels of description • Collection level descriptions – Collection guides – Subject based source lists and guides • Item or piece level descriptions – Catalogues (online, word lists, paper copies)
  • 11. Arrangement • Records only make sense in context of the archive as a whole and in context of the objects and activities of creating organization • Arrangement - to reveal the structure of the archive - provenance and original order • Not always possible - sometimes classification is necessary
  • 12. Description Provides user and manager of archives with information on: • Context of records • Physical characteristics • Intellectual content Offers access points for the archives Description is a surrogate for the original record Archives description is hierarchical and goes from general to specific (macro to micro) • Information given at highest level possible • Descriptive levels • Fonds (collection) • Series (class) • File (basic unit of handling) • Item (piece)
  • 13. Finding archives – Discovery (formerly NRA)
  • 15. Discovery search filter by creators
  • 16. Discovery search filter by business
  • 17. Discovery result for Harrison McGregor & Guest Ltd
  • 18. Discovery result for Harrison McGregor & Guest Ltd
  • 19. Remember: things to consider Context • Individual records cannot be viewed in isolation • Always look at the archive catalogue for similar or related material and secondary sources • What organisation/business created this record? • Why was it created? Is it a true record of the facts? Format • We make assumptions about documents without thinking • Format points to the type of information held within the record: printed hand-written or annotated Content • Legible or illegible? • Why was this document created? By whom and for whom? • What is the informational content?
  • 20. Business Archives on Twitter See how business archives and other archives promote themselves: @ballasttrust = Understanding technical records since 1987! We work with business archives - processing records of shipbuilding, locomotive & engineering industries mainly. @Design_Archives = Eighteen archives of British and international industrial and communication design at the Faculty of Arts University of Brighton @the_abh = Tweets for the Association of Business Historians dont necessarily reflect the views of the council or membership. RTs = interesting not endorsement #bizhis @POHeritage = P&O Heritage Collection exists to preserve and celebrate the maritime history and collections of one of the best known shipping companies in the world. @CoopArchive = Co-operative Archive : Archive repository based in Manchester, UK for the records of the co-operative movement @coke_archives = The Coke Archives' Twitter feed updated by our Archivists. Ask us history, pop culture, or collectors questions @RBS_Archives = History and heritage information from The Royal Bank of Scotland Group's Archives team. They also run @JohnoftheBank Tweets from John Campbell an18th century banker tweeting events of the 1745 Jacobite siege of Edinburgh in real time. Drawn from his diary. List of business archives on twitter here https://twitter.com/i/#!/BallastTrust/business-archives
  • 21. Get in touch Business Archives Council of Scotland www.gla.ac.uk/archives/bacs/ Email: Kiara.King@glasgow.ac.uk Twitter: @ballasttrust

Editor's Notes

  1. The records of Scottish businesses, business-related bodies and industrialists provide crucial commentary not only on Scotland’s economic, political and social development, but also on that of the UK and many countries around the world. Business Assets Records are a business asset. They contain information vital for business continuity and are necessary to meet both short and long-term legal obligations. They provide internal information relating to an organisation’s successes and failures which are used to inform the thinking of current business leaders. They can drive competitive advantage and support and inspire business and product development. They can also aid marketing and decision making as well as providing evidence for legal and brand protection. Cultural Assets Socially and culturally, business is inclusive; it drives and funds national and local economies, touching the lives of all citizens whether they are business employees or consumers. Business success and failure defines communities – economically and physically - and consequently the people of those communities. It is critical for social cohesion and cultural identity that the business legacy is neither forgotten, nor captured only in transient human memory.
  2. Advantages: Can pre-date statutory records More frequent Wealth of information Issues: Using records for a purpose for which they were not designed A fraction of companies records exist Vary in detail and scope Access restrictions
  3. For example Scottish Screen has categories like Employment, industry and industrial relations, Construction and engineering & Ships and shipbuilding,
  4. See GUAS website for business collections Many collections are old and were first catalogued
  5. Provenance and original order important Provenance proves truth of documents - an audit trail
  6. Description enough to identify and select record - to decide whether you want to see it or not Increasingly more description for web based resources
  7. Whether you start broad or with a specific company, the National Register of Archives website is the best one to use as your starting point. Search for a name, like McGregor.