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10 Keys to Unlock Digital
Business Success
“Free, perfect, and now… is the definition
of customer expectations in the Digital Age.”
That’s the opening line from a new research
paper we have produced with author and
internationally recognized process issue
expert Andrew Spanyi.
The statement is a simple summation of the
purpose behind the “digital business
transformation” trend. The implications of
this simple statement are highly-complex.
Aligning them all together cohesively to the
business, implementing themeff ectively,
and keeping it all squarely-focused on the
customer experience and customer journey
is how you reach the real transformative
value of digital business.
To pull all of this together, you need
a business and technology framework that is
process-oriented and customer-obsessed.
If your organization is not getting the
desired ROI from its digital initiatives, you
might want to run through this assessment
checklist.
There are lots of technologies available to
help organizations cross the digital chasm
Each one of these is complex enough
on its own
You need a framework
The digital framework checklist
Big data,
Artificial intelligence (AI),
The Internet of Things (IoT),
Intelligent automation,
Robotic process automation (RPA),
and more...
…and that’s a big part of the problem
AI
Assess your readiness for digital
transformation success:
linkedin.com/appian-corporation
twitter.com/appian
youtube.com/appian
Learn More
appian.com/blog
facebook.com/ AppianCorporation
instagram.com/appiancorp www.appian.com/
digital-success
Our company strategy is driving the digital
program.
We have a few strategic objectives clearly
tied to the digital initiative.
Our digital program actively challenges the
elements of our business model.
Our company has a simple and compelling
visual model that explains hot the
organization operates in delivering value.
Our leaders and our people understand
this high level model in the same way.
Our company strategy is driving the digital
program.
We have a few strategic objectives clearly
tied to the digital initiative.
Our digital program actively challenges the
elements of our business model.
Our company has a simple and compelling
visual model that explains hot the
organization operates in delivering value.
Our leaders and our people understand
this high level model in the same way.
Read this whitepaper for a deeper
understanding of how to increase your
chances of digital success.

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10 Keys to Unlock Digital Business Success

  • 1. 10 Keys to Unlock Digital Business Success “Free, perfect, and now… is the definition of customer expectations in the Digital Age.” That’s the opening line from a new research paper we have produced with author and internationally recognized process issue expert Andrew Spanyi. The statement is a simple summation of the purpose behind the “digital business transformation” trend. The implications of this simple statement are highly-complex. Aligning them all together cohesively to the business, implementing themeff ectively, and keeping it all squarely-focused on the customer experience and customer journey is how you reach the real transformative value of digital business. To pull all of this together, you need a business and technology framework that is process-oriented and customer-obsessed. If your organization is not getting the desired ROI from its digital initiatives, you might want to run through this assessment checklist. There are lots of technologies available to help organizations cross the digital chasm Each one of these is complex enough on its own You need a framework The digital framework checklist Big data, Artificial intelligence (AI), The Internet of Things (IoT), Intelligent automation, Robotic process automation (RPA), and more... …and that’s a big part of the problem AI Assess your readiness for digital transformation success: linkedin.com/appian-corporation twitter.com/appian youtube.com/appian Learn More appian.com/blog facebook.com/ AppianCorporation instagram.com/appiancorp www.appian.com/ digital-success Our company strategy is driving the digital program. We have a few strategic objectives clearly tied to the digital initiative. Our digital program actively challenges the elements of our business model. Our company has a simple and compelling visual model that explains hot the organization operates in delivering value. Our leaders and our people understand this high level model in the same way. Our company strategy is driving the digital program. We have a few strategic objectives clearly tied to the digital initiative. Our digital program actively challenges the elements of our business model. Our company has a simple and compelling visual model that explains hot the organization operates in delivering value. Our leaders and our people understand this high level model in the same way. Read this whitepaper for a deeper understanding of how to increase your chances of digital success.