More Related Content Similar to AppFolio Webinar: 10 Things Successful Property Managers Have Stopped Doing (20) AppFolio Webinar: 10 Things Successful Property Managers Have Stopped Doing1. 1 2015 © AppFolio, Inc..
10 Things Successful
Property Managers Have
Stopped Doing
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2. 2 2015 © AppFolio, Inc..
AppFolio
• Property management and accounting
• Online rent collection (free)
• Prospect / guest card tracking
• Vacancy Marketing
• Website
• Online applications & leases
• Resident Screening
• Mobile Inspections
…So You Run A More Successful Business
Complete Solution Includes:
Web-Based Property Management Software
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3. 3 2015 © AppFolio, Inc..
ForRent
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4. 4 2015 © AppFolio, Inc..
Who Am I?
Nat Kunes
VP, Product Management
AppFolio Inc.
5. 5 2015 © AppFolio, Inc..
10 Outdated
Practices You
Should Stop
Doing
6. 6 2015 © AppFolio, Inc..
Relying Only
On Word Of
Mouth Owner
Advertising
1
8. 8 2015 © AppFolio, Inc..
Advertising
In The
Paper
3
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CraigsList
4
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Poll: Is CraigsList Your Current Best Source Of Leases?
A) Yes
B) No
C) Don’t Know
11. 11 2015 © AppFolio, Inc..
Paper Rental
Applications
5
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6
Landlord
Verification
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Scanning
Invoices
9
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10
Manual
Inspections
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10 Ways To Stay Competitive
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Measure Owner Satisfaction
1
19. 19 2015 © AppFolio, Inc..
Poll: Do You Currently Measure Your Owners Satisfaction?
A) Yes
B) No
C) Don’t Know
20. 20 2015 © AppFolio, Inc..
Smart
Pricing
2
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21. 21 2015 © AppFolio, Inc..
Marketing
Spend
Effectiveness
3
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Refresh
Screening
Procedures
4
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Revisit Your Internal Policies and Procedures
5
Do You?
- Still send paper forms between on-sites and corporate
office
- Make you field workers fill out paper forms then have
someone hand enter them into the computer
- Create extra work for your accountants by not trusting
your on-site or property managers to enter simple
charges or credits
24. 24 2015 © AppFolio, Inc..
Pay Everything Electronically
6
26. 26 2015 © AppFolio, Inc..
Automating Your
Reconciliation
8
27. 27 2015 © AppFolio, Inc..
Poll: How Often Are You Reconciling?
A) Daily
B) Weekly
C) Monthly
D) Less Frequent or Not At All
28. 28 2015 © AppFolio, Inc..
Audit Your
Staff &
Accounting
Records
9
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Collections Process
10
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What Will
Become
Common
Practice?
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Mobile Offices
1
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Outsourcing
The
Commoditie
s
2
33. 33 2015 © AppFolio, Inc..
Poll: Are You Currently Using An Answering Service?
A) Yes
B) No
C) Don’t Know
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Customer Urgency
3
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4
As technology optimizes day to day
processes and functions, successful property
management companies will differentiate
themselves with amazing service…
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Expanded Service Areas
5
37. 37 2015 © AppFolio, Inc..
What Have We Heard?
• 10 Things To Stop Doing
• 10 Things To Keep You Competitive
• 5 Things That Will Become Common Practice
38. 38 2015 © AppFolio, Inc..
Questions or Comments?
TWEET:
@AppFolio
@AptsForRent
#AppFolioChat
@AppFolio @AptsForRent #AppFolioChat
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