2. KNOWLEDGE MANAGEMENT CONCEPT
Knowledge Management is a process of
identifying, capturing, organizing and disseminating
the intellectual assets of that are critical to the
organization’s long term performance
3. TYPES OF KNOWLEDGE
Tacit Knowledge
Knowledge which draws on the accumulated experience and
learning of a person and which is hard to reproduce or share
with others
Explicit Knowledge
Knowledge which can be shared with others-it can be
documented, categorized and transmitted to others and
illustrated to others
4. LEADERSHIP AND KNOWLEDGE MANAGEMENT
KM requires strong leadership
Plays an important role in sharing and capturing the
knowledge
Bring in change inside the organization
Helps the organization to flourish
5. DEVELOPING KNOWLEDGE CULTURE
Influences the success of the KM inside the
organization
Encourages and rewards the knowledge sharing
system
Develops the facilitates and HR practices to share
knowledge
6. LEARNING ORGANIZATION
Encourage the people to grow and develop and
share the knowledge and learning with others
Helps to learn from errors
Emphasis on growth and evaluation of the
knowledge through the work experience using
knowledge stored
7. DEVELOPMENTAL ORGANIZATION
Paved way for the more advanced growth and the
evolution that might happen in KM
Systems and values are reshaped to reflect the
changing environment
Enhance the elements of the corporate activity,
reshapes the core business and its positioning and
the placement in the external market
8. APPLYING KNOWLEDGE TO THE WORKFORCE
PRACTICE
Make the employees embrace the KM principles
inside the organization
Build strong and supportive systems to encourage
the knowledge inside the organization
Knowledge based practices are the result of the
cultural, leadership, systematic process which
operate inside the organization
9. KNOWLEDGE SYSTEMS
It involves building the infrastructure necessary for
the capturing and sharing of the knowledge
Includes wide variety of professionals namely
technologists
Librarians
systems managers
database managers &
human resource specialists
It may pose challenges to the traditional
organizations
But once KM system is developed it acts as an
asset in long run
10. KNOWLEDGE SERVICE
KM is a difficult process
Takes lot of input, time & process to convert ideas
into reality
Transition process should be well planned out
It needs cohesive & integrated system to smooth
transition from phase to phase
Empower the workers in the application of the
knowledge
11. STRATEGIC KNOWLEDGE LEADERSHIP
Knowledge leader: is a person who sets a new
direction for the KM and drives it forward
Roles of Strategic Knowledge leadership:
Developing the big picture
Actively promoting good knowledge management
process
Managing the overall KM programme
Catalyst for connection, coordination and collaboration
Conceptual abilities
Involvement
inquisitive