SlideShare uma empresa Scribd logo
1 de 15
A Marketing Assignment for a
company specialized in Web
Crawling
- Apoorva Gupta
Journalist
Jeanne
Owner
Orlando
Market Segmentation : Buyer Personas
Product Manager
Porter
Journalist Jeanne
Journalist
Detail Oriented, Deadline driven, Excellent communicator, Highly
Organized
Age: 28years
Sex: Female
Interests: Hollywood, Fashion, Meet-ups, Music,
Roles: Content Writer, Reporter, Journalist
Reports to: Director, Media Giant
Pain Points:
• She doesn’t want to miss any news and wants to stay up-to-date
• It is getting difficult for her to organize data collected from too many sources
• She is not able to collate complete data at once because of which she is losing out time and her content gets
delayed
Goals:
• Be as quick as possible in content gathering and posting
• Cover every information that it trending, also giving a broader outlook of opinions and facts.
Product Manager Porter
Product Specialist, E-Commerce
Deadline driven, ROI sensitive, Highly Organized, Amazing
Presenter, Dynamuc
Age: 35 years
Sex: Male
Interests: Technology, Gadgets,
Roles: Team Manager, Product Intelligence, Marketer
Reports to: CEO
Pain Points:
• Collating data of the products from 200+ sites
• Structuring the data to get meaningful insights
Goals:
• Successful Product Launch
• Evaluating the biggest product catalog in a timely manner
Age: 40 years
Sex: Male
Interests: Entrepreneurship, Food,
Roles: Operation Manager, Marketer, Finance Manager,
Reports to: None
Pain Points:
• He is not getting repeat customers and is not able to figure out where he is going wrong.
• He has no knowledge about his competitors
• He is time-pressed and spends most of the time managing the workers. He hardly gets time to analyze his
audience and market,
Goals:
• He wants data about restaurants which are catering to similar price range and cuisine in particular geography.
• He wants to do a sentiment analysis of his restaurant.
Owner Orlando
Entrepreneur
Passion driven, Team Player, Hard working,
Industry Segmentation
 E-commerce
 Media, Advertising
 Financial Services
 Retail
 Food, Travel & More
 Manufacturing
Proposed
Marketing Plan
Awareness / Lead Gen
Simplifying the funnel
Standard Marketing-Sales Funnel
Interest
Demo
Evaluation
Purchase
Awareness / Lead Gen
NURTURE
COMMITMENT
Blogging, Webinars Video Lessons, SEO, SEM
Marketing Automation, Access to
free resources, Client reviews and
experiences
Personalised service, upsell
Assumed Funnel for the presented
Marketing Approach /Lead Converts
Research
and
Evaluate
Goal
Setting
Frame
Strategy
and
Tactics
Execute
Measure
We can focus on only 1
or 2 personas initially
Need to make effective
lead gen process
Understand the most
effective ROI platform
Create more touch points for your
audience and understand path to
purchase
Optimize results and use the
insights for the next cycle
focusing on all 3 personas
(revised) together
Marketing
Approach
Create Buyer
Personas
Week 1 and 2
90 Day Marketing Plan
Client & Industry
Analysis
LinkedIn
Sponsored
Updates
Market
Research and
Buyer Persona
Lead Generation
Measure,
Interact and
Build
Community
Start-up forums
STORYBOARD
Competitor
Analysis
Partnerships with
companies having
similar audience
like Tableau
Story line EDM:
PART 1,2,3
Inbound leads
LinkedIn
Accelerator
Customer Survey Agency Leads
Week 3 and 4
Content Planning
(Need for
Prospects based
on stage of
customer journey)
Discovering
relevant Content
for the buyer
personas
Week 5 and 6 Week 7 and 8 Week 9 and 10 Week 11 and 12
Lead Nurturing
Content Creation
Marketing
Channels
Lead Nurturing
Content Creation
Story line EDM:
CONTENT 4,5
Marketing
Channels
LinkedIn
Sponsored
Updates
Video Case Study
Offerings
INVITE ONLY
Webinars
ETA: Get regular E-Commerce Feeds?
Try Now!!
Offerings
Gated Content
Lead Gen and
Nurturing
Partnerships
Customer Reviews
Offerings
Filter LEADS NEAR
TO BOTTOM
FUNNEL : Offer
LIMITED free
insights about
their business
Measure
Analyze EDM
effectiveness
Refine Buyer
Personas
Rate the marketing
channels
Community
Building
LinkedIn and
SlideShare
Engage
Let the sales team
interact
Sending Momento
Analyze customer
journey
REVISE
Market Research
Suggested ETA:
Want to discuss
your problem??
Lead Generation
Channels
Expected Outcomes
 Increase client base by 50% in next quarter
 Increase Awareness and increase lead generation to 50%
 Increase web traffic by 30%
 Increase conversion ratio by 30%
 Understand the marketing behavior considering a single persona and gain insights
New Product in
E-Commerce Segment(Optional ;)
Product- OPTIMize
Product Features:
 Determines website issues
 Evaluates performance; ability to
compare performance with
equivalent competitors
 Insights which can help improve
SEO
User Pain points:
 80% of web performance can be improved by
understanding 20% of issures
 User experience and dropouts
What’s in for us?
 Huge customer base
 We grab the users at an early stage
because most of the firms would be
in the growing stage.
Features to be included:
 E-commerce standards of website performance and
relative scoring of the present website
 Relative comparison sheet where you can show what
the website lacks and where to improve.
 Schedule tracking based on need
Identify the Buyer Persona- Entrepreneur Erie
Lead Gen: Partnerships, Startup Forums, E-commerce Community
Since smaller e-commerce sites start with Facebook, we can do Facebook targeted ads for
the people who run business and connect with them on LinkedIn too to reduce costs
initially
Once the audience is defined, feed them with
• website optimization content
• Papers about high performing e-commerce website
• Create knowledge base (Webinars, white papers)
Responses from CTA’s can be dealt personally with
sales department where they can provide partial
information or an overview about their
performance
Customers down the funnel:
Send Good luck Memento with limited period offer
along with a mailer and a letter hardcopy to their
address
• Collect Customer reviews from the
converts ,endorsements and upsell
• Partner companies reference
• And then slowly capture the e-commerce
giants
Launch the product with an article, with a gated comprehensive whitepaper and track
the audience and understand the interests
Marketing
OPTIMize
Entrepreneur Erie
Age:28
Interests: Fashion, Blogging,
Music, Movies
Pain point:
• Low ROI on SEO.
• Is not able to evaluate her
web performance
• Want to evaluate her
website in comparison to
her competitors websites
THANK YOU!!

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CloudComputingProduct- Marketing Plan

  • 1. A Marketing Assignment for a company specialized in Web Crawling - Apoorva Gupta
  • 2. Journalist Jeanne Owner Orlando Market Segmentation : Buyer Personas Product Manager Porter
  • 3. Journalist Jeanne Journalist Detail Oriented, Deadline driven, Excellent communicator, Highly Organized Age: 28years Sex: Female Interests: Hollywood, Fashion, Meet-ups, Music, Roles: Content Writer, Reporter, Journalist Reports to: Director, Media Giant Pain Points: • She doesn’t want to miss any news and wants to stay up-to-date • It is getting difficult for her to organize data collected from too many sources • She is not able to collate complete data at once because of which she is losing out time and her content gets delayed Goals: • Be as quick as possible in content gathering and posting • Cover every information that it trending, also giving a broader outlook of opinions and facts.
  • 4. Product Manager Porter Product Specialist, E-Commerce Deadline driven, ROI sensitive, Highly Organized, Amazing Presenter, Dynamuc Age: 35 years Sex: Male Interests: Technology, Gadgets, Roles: Team Manager, Product Intelligence, Marketer Reports to: CEO Pain Points: • Collating data of the products from 200+ sites • Structuring the data to get meaningful insights Goals: • Successful Product Launch • Evaluating the biggest product catalog in a timely manner
  • 5. Age: 40 years Sex: Male Interests: Entrepreneurship, Food, Roles: Operation Manager, Marketer, Finance Manager, Reports to: None Pain Points: • He is not getting repeat customers and is not able to figure out where he is going wrong. • He has no knowledge about his competitors • He is time-pressed and spends most of the time managing the workers. He hardly gets time to analyze his audience and market, Goals: • He wants data about restaurants which are catering to similar price range and cuisine in particular geography. • He wants to do a sentiment analysis of his restaurant. Owner Orlando Entrepreneur Passion driven, Team Player, Hard working,
  • 6. Industry Segmentation  E-commerce  Media, Advertising  Financial Services  Retail  Food, Travel & More  Manufacturing
  • 8. Awareness / Lead Gen Simplifying the funnel Standard Marketing-Sales Funnel Interest Demo Evaluation Purchase Awareness / Lead Gen NURTURE COMMITMENT Blogging, Webinars Video Lessons, SEO, SEM Marketing Automation, Access to free resources, Client reviews and experiences Personalised service, upsell Assumed Funnel for the presented Marketing Approach /Lead Converts
  • 9. Research and Evaluate Goal Setting Frame Strategy and Tactics Execute Measure We can focus on only 1 or 2 personas initially Need to make effective lead gen process Understand the most effective ROI platform Create more touch points for your audience and understand path to purchase Optimize results and use the insights for the next cycle focusing on all 3 personas (revised) together Marketing Approach
  • 10. Create Buyer Personas Week 1 and 2 90 Day Marketing Plan Client & Industry Analysis LinkedIn Sponsored Updates Market Research and Buyer Persona Lead Generation Measure, Interact and Build Community Start-up forums STORYBOARD Competitor Analysis Partnerships with companies having similar audience like Tableau Story line EDM: PART 1,2,3 Inbound leads LinkedIn Accelerator Customer Survey Agency Leads Week 3 and 4 Content Planning (Need for Prospects based on stage of customer journey) Discovering relevant Content for the buyer personas Week 5 and 6 Week 7 and 8 Week 9 and 10 Week 11 and 12 Lead Nurturing Content Creation Marketing Channels Lead Nurturing Content Creation Story line EDM: CONTENT 4,5 Marketing Channels LinkedIn Sponsored Updates Video Case Study Offerings INVITE ONLY Webinars ETA: Get regular E-Commerce Feeds? Try Now!! Offerings Gated Content Lead Gen and Nurturing Partnerships Customer Reviews Offerings Filter LEADS NEAR TO BOTTOM FUNNEL : Offer LIMITED free insights about their business Measure Analyze EDM effectiveness Refine Buyer Personas Rate the marketing channels Community Building LinkedIn and SlideShare Engage Let the sales team interact Sending Momento Analyze customer journey REVISE Market Research Suggested ETA: Want to discuss your problem?? Lead Generation Channels
  • 11. Expected Outcomes  Increase client base by 50% in next quarter  Increase Awareness and increase lead generation to 50%  Increase web traffic by 30%  Increase conversion ratio by 30%  Understand the marketing behavior considering a single persona and gain insights
  • 12. New Product in E-Commerce Segment(Optional ;)
  • 13. Product- OPTIMize Product Features:  Determines website issues  Evaluates performance; ability to compare performance with equivalent competitors  Insights which can help improve SEO User Pain points:  80% of web performance can be improved by understanding 20% of issures  User experience and dropouts What’s in for us?  Huge customer base  We grab the users at an early stage because most of the firms would be in the growing stage. Features to be included:  E-commerce standards of website performance and relative scoring of the present website  Relative comparison sheet where you can show what the website lacks and where to improve.  Schedule tracking based on need
  • 14. Identify the Buyer Persona- Entrepreneur Erie Lead Gen: Partnerships, Startup Forums, E-commerce Community Since smaller e-commerce sites start with Facebook, we can do Facebook targeted ads for the people who run business and connect with them on LinkedIn too to reduce costs initially Once the audience is defined, feed them with • website optimization content • Papers about high performing e-commerce website • Create knowledge base (Webinars, white papers) Responses from CTA’s can be dealt personally with sales department where they can provide partial information or an overview about their performance Customers down the funnel: Send Good luck Memento with limited period offer along with a mailer and a letter hardcopy to their address • Collect Customer reviews from the converts ,endorsements and upsell • Partner companies reference • And then slowly capture the e-commerce giants Launch the product with an article, with a gated comprehensive whitepaper and track the audience and understand the interests Marketing OPTIMize Entrepreneur Erie Age:28 Interests: Fashion, Blogging, Music, Movies Pain point: • Low ROI on SEO. • Is not able to evaluate her web performance • Want to evaluate her website in comparison to her competitors websites

Notas do Editor

  1. Start up Forums: This is mainly for capturing the potential Business Clients who want to perform an extensive research before starting up. We can convert them during early stage of their business. Community Building: Build a “Invite Only Community” using LinkedIn and Slide Share where people share data-centric issues, how they resolved. Give a unique proposition to community. The content must be in similar unique format where people can insert data in that link and it get posted like a story board. This ensures readability and encourages re-visits Change CTA: The present CTA “ Ready to discuss your requirements- Request Quote” can be easily missed out and isn’t strong? Some of the personas do not know how our services can help them. A generic CTA like “
  2. Note: I haven’t considered the buyer personas which were stated before. “Entrepreneur Siri” would be similar to the “Owner Orlando” persona. Since the sector is defined here, I preferred making a new persona.