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Credit Management Association 
presents 
Reliance Credit Network 
9-11-14
Streamline and Synergize Credit 
Communications 
• CMA offers a Reliance Credit Network comprised exclusively 
of all Reliance companies and locations that grant and 
manage credit. 
• Authorized credit representatives at all Reliance credit 
locations can: 
– save time accessing all Reliance company trade data from 
one central site, including full agings and credit alerts. 
– instantly exchange requests for updates and credit alerts 
with the entire Network and with custom lists of contacts. 
• The Network is fully hosted on anscers.com, a web site 
specially designed to meet the reporting needs of credit 
professionals.
The Challenge: Connect 75 Reliance AR 
Locations
The Solution: Reliance Credit 
Network on www.anscers.com
User Home Page
Reliance Credit Network Page 
• Reliance Credit Representatives have instant and unlimited access to all Reliance 
trade data… 
• …AND access to all data in the anscers® database 
• Send requests for updates (RFI) 
• Send credit alerts (slow pay, collection, NSF, bankruptcy, etc.) 
• View a roster of all companies in the Reliance Network (includes contact info)
Scenario #1: Opening a new account 
• All Reliance divisions/branches have unlimited 
access to CMA’s anscers® trade database that 
includes: 
– All Reliance division/branch trade data (Date 
Open, Last Sold, High Credit, Balance, Current, 1- 
30, 31-60, 61-90, 91+, Terms, ADP, Comments) 
– All trade data supplied by CMA members 
– Credit Alerts
Sample anscers® Credit Report 
Members of the Reliance 
Credit Network can easily 
identify the source of the 
trade lines by hovering over 
the anscersID with the 
mouse.
Scenario #2: Updating an account 
• anscers® RFI lets you make all Requests For 
Information easily and quickly online to: 
– multiple groups in one click. 
– credit application trade references -- no more 
faxing! 
– A customized RFI distribution list that includes only 
companies and locations that sell to your customers 
– helps reduce unnecessary email traffic.
Sample RFI page on anscers®
Add New RFI – Easy Search Tool
Quick, easy 3 step submission process
Trade experience response form
All responses are aggregated and 
immediately available on one report.
Lots you can do on AR View
Broadcast critical Alerts to the entire 
Reliance Network in one click 
• Bankruptcies 
• Ownership changes 
• Collections 
• NSF Checks 
• Slow pays 
• Custom comments 
• Instant email notifications
Sample Credit Alerts on anscers®
Network Roster
Benefits of Reliance Credit Network 
• Fast, easy, unlimited access to one centralized trade 
database that includes all Reliance Company locations. 
• Quick, easy process for requesting and posting updates 
to trade data if up-to-the-minute information is 
required. 
• Saves time making separate phone, fax, and email 
inquiries to multiple Reliance locations and other trade 
references. 
• Trade data is secure. 
• CMA monitors all user comments to ensure anti-trust 
compliance. 
• All Reliance Credit Network companies will receive 
CMA member rates regardless of NACM Affiliation.

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Reliance Credit Network

  • 1. Credit Management Association presents Reliance Credit Network 9-11-14
  • 2. Streamline and Synergize Credit Communications • CMA offers a Reliance Credit Network comprised exclusively of all Reliance companies and locations that grant and manage credit. • Authorized credit representatives at all Reliance credit locations can: – save time accessing all Reliance company trade data from one central site, including full agings and credit alerts. – instantly exchange requests for updates and credit alerts with the entire Network and with custom lists of contacts. • The Network is fully hosted on anscers.com, a web site specially designed to meet the reporting needs of credit professionals.
  • 3. The Challenge: Connect 75 Reliance AR Locations
  • 4. The Solution: Reliance Credit Network on www.anscers.com
  • 6. Reliance Credit Network Page • Reliance Credit Representatives have instant and unlimited access to all Reliance trade data… • …AND access to all data in the anscers® database • Send requests for updates (RFI) • Send credit alerts (slow pay, collection, NSF, bankruptcy, etc.) • View a roster of all companies in the Reliance Network (includes contact info)
  • 7. Scenario #1: Opening a new account • All Reliance divisions/branches have unlimited access to CMA’s anscers® trade database that includes: – All Reliance division/branch trade data (Date Open, Last Sold, High Credit, Balance, Current, 1- 30, 31-60, 61-90, 91+, Terms, ADP, Comments) – All trade data supplied by CMA members – Credit Alerts
  • 8. Sample anscers® Credit Report Members of the Reliance Credit Network can easily identify the source of the trade lines by hovering over the anscersID with the mouse.
  • 9. Scenario #2: Updating an account • anscers® RFI lets you make all Requests For Information easily and quickly online to: – multiple groups in one click. – credit application trade references -- no more faxing! – A customized RFI distribution list that includes only companies and locations that sell to your customers – helps reduce unnecessary email traffic.
  • 10. Sample RFI page on anscers®
  • 11. Add New RFI – Easy Search Tool
  • 12. Quick, easy 3 step submission process
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  • 16. All responses are aggregated and immediately available on one report.
  • 17. Lots you can do on AR View
  • 18. Broadcast critical Alerts to the entire Reliance Network in one click • Bankruptcies • Ownership changes • Collections • NSF Checks • Slow pays • Custom comments • Instant email notifications
  • 19. Sample Credit Alerts on anscers®
  • 21. Benefits of Reliance Credit Network • Fast, easy, unlimited access to one centralized trade database that includes all Reliance Company locations. • Quick, easy process for requesting and posting updates to trade data if up-to-the-minute information is required. • Saves time making separate phone, fax, and email inquiries to multiple Reliance locations and other trade references. • Trade data is secure. • CMA monitors all user comments to ensure anti-trust compliance. • All Reliance Credit Network companies will receive CMA member rates regardless of NACM Affiliation.

Notas do Editor

  1. Communications; Centralizes all Reliance Company trade data for easy access by credit personnel in all locations; streamlines all credit communications across all Reliance locations.
  2. Reload the 106 locations
  3. All AR primary contacts were pre-registered in anscers; use email address and password to log in; each AR location may register an unlimited number of users (credit contacts).
  4. Account numbers were added to identify distinct geographic locations that are included in a single AR file.
  5. If you are trying to get the most up to date trade data from multiple sources efficiently, then use RFI.
  6. Submit RFIs
  7. Respond to RFIs
  8. Perform multiple actions using your company’s aging on anscers.
  9. Enhanced credit communications across the entire Reliance family of companies; Automated match-merge consolidates “duplicate” accounts across Reliance locations; Reliance Credit Network will help all Reliance credit personnel better leverage the trade experience captured by all Reliance company locations; fast and efficient (and unlimited) access to Reliance trade data that could accelerate credit decisioning.