2. Key topics
The world of email marketing
Didn’t social media kill email?
Better together
Tips to integration
Final thoughts
3. The world of email marketing
‘A form of direct marketing, which uses
email as a means of communicating
commercial messages to an audience.
With the purpose of enhancing the
relationship of an organisation with its
contacts, email encourages customer
loyalty and repeat business.’
Best at
• Retention
• Lead nurturing
• Proving ROI
8. Multichannel gets results
• • 83% of marketers say and
SME’s combining email social
social media experience a 28%
media increases the reach of
higher open rate than markets
newsletters into new
companies who don’t
• 47% said social media
Vertical Response 2012
accelerates growth of email
database
• 31% thought social media
generated more qualified leads
• 53% said social media improved
email campaigns ROI
Marketing Sherpa study 2012
9. 68% of marketers aim for
integration in 2012
Social Media 68%
Mobile 44%
Display 14%
Seach 17%
0% 10% 20% 30% 40% 50% 60% 70% 80%
Source MarketingProfs Dec 2011
12. Use content to join up
campaigns
Email content should lead to and
come from social media sites
• Tweets
• Blogs
• Webpages
Add connect and share icons to
your email design
14. Inform future strategies from
reports
Relationships and relevance
• Best time to send
• Most read articles
• Highest response competitions
• Email subject lines in social
media posts or adverts
• Best performing images in
Facebook adverts
• Keep an eye on the bigger
picture!
15. Summary
Finally
• Know your audience twitter.com/annapenrose
• Collect email addresses twitter.com/MailAway
facebook.com/MailAway
• Create a plan and schedule Mail-Away.co.uk
• Make content relevant Join a workshop!
• Analyse the results and improve
• Experiment with more advanced
techniques
• Be social!