10. Visit two or more stores on the same shopping day
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12. The percentage of consumers switching brands varies across different FMCG products. (75% of respondents under soap category agreed that they switch brands regularly while only 16.7% of respondents under mosquito repellent category agreed to it.)
13. The reason of switching brands varies with the income of the buyer. The reason of switching brand tends towards better quality as the income of the individual increases. The reason with lower income groups being schemes and with higher income groups being better quality of the product. Though the shift varies from product to product but a general trend towards better quality is seen as income increases.
14. Schemes giving instant cash benefit are preferred by the consumers. Most of the buyers purchase products with price promotion schemes with 94 % of the buyers bought products with price promotion.
15. The buyers save big amounts by availing the scheme. 56% of the buyers save more than Rs. 20 on a single product during a single shopping trip, 28% saved Rs.10-15 on a single product while 12% save Rs.15-20 on a single product.
16. The buyers in return have to buy more quantity of the product to avail the scheme and save the above mentioned amounts. 34 % of the respondents said that they had to buy more than intended to avail the scheme.
17. Again the quantity need to bought more to avail the scheme varies across products and the scheme offered by the brand.100% of respondents under soap category agreed that they had to buy more than intended to avail the scheme but only 7% of the respondents under house cleaning products agreed to it.
18. So it can be concluded that the buyer increase the basket size in the process to avail the promotional schemes and get value for money.
19. As the buyer needs to buy more to avail the scheme it directly affects the total amount they spent to buy the product. 88% of the buyers agreed that they had to spend more than Rs.20 to avail the scheme.
20. The most preferred promotional activity by the consumers is price promotion followed by loyalty incentive, free gifts, coupons and refunds being the least preferred promotional activity.
21. The amount spent more to avail the scheme has association with the income of the buyer. We can conclude from this that the buyer spends more in accordance to his income rather than attractiveness of the scheme.
22. Hence the amount spent more to avail the scheme is dependent on the income of the buyer.
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24. The consumers do not mind buying more quantity to avail the offers hence the brands can come up with schemes wherein the consumers need to buy more quantity to avail the schemes offered.
25. The amount spent more to avail schemes with FMCG has association with the income of the buyer and hence the target set of consumers should be studied before coming up with the promotions.
26. The reason of switching brands does tend towards better quality but even higher income groups indulge into cherry picking and hence the scope should not be limited to lower income groups.
27. The retailers can come up with their own promotion schemes if not offered by brands. Such schemes will increase foot falls at the store and hence the retailer’s sales.