1.
INTERPERSONAL RELATIONSHIP(IPR)
DR.ANJALATCHI MUTHUKUMARAN
VICE PRINCIPAL
ERA COLLEGE OF NURSING , LUCKNOW 226003

2.
Community health nurse should have proper
interpersonal relationship while dealing in
community:
 Learn every one ‘s name and never address anyone by any nick
name.
 Respect everyone’s individually. Each member of a team is as
important as the other (keep up the status of the every member)
 Do not impose anything on anybody.
 Keep emotions under control
 Do not be afraid to admit ignorance.
 Do not give and take personal favors
 The team leader should not make any excuse regarding his/her
responsibility.

3.
 Develops habits of listening and focus attention on the problem
 Do not do or say anything that will disturb others faith
 Be impartial to others and practice justice.
 The members of a team should be loyal, honest, dependable and
willing to carry out the directions of the team leaders.
 There should be team spirit or we feeling among the members.
The members should work for the interest of the group.
 There should be mutual understanding between the members.
The members should work for the interest of the group.

4.
 They should be willing to give and take suggestions
 There should be delegation of responsibility in a group and
every members should carry out his or her responsibility to the
satisfaction of the group.
 The relationship of the members of a group with the public
should be decent and comfortable.
 Teach the newcomer about the job and routine work. Make sure
that all the assignments are understood.
 The newcomer of the group should feel at home when he joins
the group.
 Establish a good rapport among the members in order to
achieve the aim
 Every member should be familiar with the organization plan
and the police of the group.

5.
Keep up to date with the information that are going
around.
Avoid arguments in the group.
Talk in terms of other man’s interest.
Praise the slightest improvement made by others. Use
words of encouragement.
Have a smiling face always.
Prepare yourself mentally to accept the worst if
necessary.

6.
The literal meaning of the word “ NURSE”
 N- Nobility , Knowledge
 U-Usefulness, Understanding
 R- Righteousness, Responsibility
 S- Simplicity, Sympathy
 E- Efficiency, Equanimity.

7.
Professional Etiquettes for Nurses
Etiquette is a code of good manners that a nurse
should follow. The nurse is an important
member of the health team that must work in
cooperation and harmony for the care of the
sick. For a smooth functioning and a good
interpersonal relationship. you as a nurse
should follow certain essential good manners:

8.
You should be courteous to all. Be gentle and polite in
your talk.
 You should greet your seniors, co- workers, your
clients etc. with appropriate words and according to
the time of the day. good morning. good evening.
 You should address the seniors with proper tittle, e.g.
Sir, Madam, Sister, Mister etc.
Stand up when people of higher rank enter your room.
 Stand up when answering questions in the classroom.
 Open the door for the seniors and stand aside for
them to pass.

9.
 Excuse yourself when overtaking a senior person.
 Stand aside and give way to seniors when you cross them
 on the ways, e.g..in the corridors, on the staircases etc.
 Maintain silence wherever and whenever necessary, e.g.
classroom, library, study room and dormitories
 Keep your dress neat and tidy (sarees arranged and the hair put
up)
 While on duty never use any form of jeweler that may interfere
with work.
 Obey seniors without arguing.
 Help the seniors to carry a heavy load if you find them on the
way.

10.
 Say "Thank you" when someone is doing a favor for you and
also when someone corrects you.
 Get prior permission from the sister incharge before you take
any article from any department.
 Do not delay the answer to the questions. Give the answer
immediately and appropriately
 Be punctual always
 Avoid thumb seeking and nail biting
 In an assembly, let the seniors take the seat nurse.
 Keep eye contact and sit face to face when listening to someone.

11.
 Say "Excuse me" even f you hurt others accidently.
 Never let others secret go out of you.
 Always close the door after getting into a room or when
you get out of the room, f so desired.
 Knock at the door and wat for the answer before you
enter into other's room.
 Do not cover the mouth while talking to others. Cover
your mouth when you cough or sneeze.
 Excuse yourself before you interfere with others engaged
in talking or doing some work,
 You should not give and receive any gifts or present especially from
the clients and their relatives.

12.
THANK YOU