2. The Lockton Story s:file path SIMPLE IDEA— BUILD THE BEST “All we have to sell are the teams that serve our clients: Their attitude, their passion, their caring, their skills, and their brain power.” Jack Lockton (1942-2004)Founded Lockton Companies—1966
3. Lockton at a Glance s:file path To be the worldwide value and service leader in insurance brokerage, employee benefits, and risk management. To be the best place to do business and to work. OUR MISSION LOCKTON FACTS OUR GOAL
5. Lockton—A Performance and Growth Culture s:file path Revenue—All Operations(Fiscal Year Ends April 30) * Includes International Acquisition in Fiscal 2007. Fiscal 2009 and 2010 revenue adjusted to eliminate foreign exchange fluctuations.
6. A Global Competitor s:file path Top 10 Global Brokers Ranked by Source: Business Insurance, July 2011 *Indicates Lockton’s official revenue; reported in Business Insurance (BI) as $826.9 million. Note: BI subtracts investment income and other revenue.
21. A Service Team Built Around Your Needs s:file path RISK FINANCING RISK MANAGEMENT RISK CONTROL SERVICES SERVICE FUNDAMENTALS CLIENT ADVOCACY Unit Manager Account Executive Industry Experts Commercial Insurance Department Industry Team Global PropertyPractice Property Experts Lockton Financial Services Experts Executive Risk Risk Management Risk Management Experts Client Loss Control Financial Solutions Loss Control Consultants Surety Bond Experts Claims Management Surety Claims Cost Control Mergers&Acquisitions Claims Executive Mergers & Acquisitions Experts Claims Cost Control Experts
27. Managing your programLosses 85% Total Cost of Risk Variable Insurance Costs Fixed Insurance Costs 15% Lockton Loss Control, Safety,and Claims Management Programs Less More Sustainable change: the key performance.
28. Your Broker’s Role s:file path HOW WE DO IT To be the worldwide value and service leader in insurance brokerage, employee benefits, and risk management. OUR MISSION EXPERTISE PASSION PERFORMANCE
29. Lockton s:file path A PASSION FOR OUR COMMUNITIES MS NationalEmployer of the Year
30. Lockton—A “Best Place to Work” AUTONOMY s:file path OPPORTUNITIES CULTURE IS THE BEDROCKOF WHAT WE’RE ABOUT A culture that attracts attention and talent. ENERGY TEAMWORK & ASSOCIATE DEVELOPMENT ENTHUSIASTICEFFORT FOCUSED ONSERVICINGOUR CLIENTS
31. The Lockton Philosophies s:file path LOCKTON COMPANIES WILL: Be committed to the highest standards of excellence in everything we do. Practice the Golden Rule and sustain a highly ethical, moral, and caring culture. Recognize our Associates as our most valuable assets. Provide opportunity and support to allow all Associates to grow, improve, and achieve their ultimate potential. Recognize and substantially reward exemplary Associate performance. Respect, value, and nurture each of our client and carrier relationships. Be composed of people who demonstrate a passion for delivering unparalleled service—internally and externally. Make a recognizable difference to our client’s business through innovative solutions to meet their insurance needs. Be proactive in sustaining a meaningful corporate social and civic responsibility. Maintain our independence and private ownership. Manage our business for consistent and orderly growth. Be a fiercely competitive and aggressive sales organization. Generate fair and healthy financial returns.
Editor's Notes
All this adds up to “Uncommon results in a most common business.”
