Personal Information
Organização/Local de trabalho
Amsterdam Area, Netherlands Netherlands
Cargo
Director CustomerScope | Building bridges to improve businesses | Available for Interim Management
Setor
Hospitality / Leisure
Sobre
Summary: [Voor een Nederlandse samenvatting klik rechtsboven]
In the last 25 years, I’ve been (re)positioning large organizations in result orientation, customer centricity, marketing orientation and customer value optimization. To do so everyone in the company needs to be involved and more importantly, know what he/she can add to it. Time after time this method has led to customer satisfaction, job satisfaction, employees with pride for the brand they work for and growth.
Expertise:
Hospitality | Customer engagement | Organization development (i.e. turnarounds, integrations of acquisitions, culture changes and concept launches) | Marketing management | Digital marketing solutions such...
Marcadores
marketing strategy
strategic management
Ver mais
Documentos
(1)Gostaram
(30)Opzet van een succesvol verkoopplan
Robert Hamminga
•
Há 10 anos
Organisch bereik op Facebook... zo krijg je invloed
Fidene
•
Há 5 anos
Future of Mobility
Business Finland
•
Há 8 anos
The Facebook Conference 2015 - Presentatie Roompot Vakanties
Carel Schrier
•
Há 8 anos
Keeping Up With SEO in 2017 & Beyond
Rand Fishkin
•
Há 7 anos
Ben tiggelaar toelichting bij de gallup q12
Hans Janssen
•
Há 8 anos
The Loyalty Effect
Steve Raybould
•
Há 12 anos
Organisaties veranderen niet, mensen veranderen
Philippe Bailleur
•
Há 13 anos
Value proposition design
Adrian Holzer
•
Há 10 anos
Business Model Canvas
Evert Moolhuijsen
•
Há 10 anos
SWOCC Socialmediabelevingonderzoek
SWOCC
•
Há 8 anos
Succes in iedere fase van de Customer Journey
Netprofiler
•
Há 8 anos
Customer Journey
O&i Management Consultants
•
Há 8 anos
Value Proposition Design
Yves Pigneur
•
Há 9 anos
Building Trust and a Healthy Reputation from the Get-go
Charlie Pownall
•
Há 8 anos
25 Social Media Ideas You Can Use to Connect With Your Audience slideshare
Boom! Social
•
Há 8 anos
Engaging for succes - een verhaal over geëngageerde medewerkers
SD Worx Belgium
•
Há 12 anos
Measuring the Success of Your Community
CMX
•
Há 8 anos
10 Steps to Lead Generating Web Engagement
Marketo
•
Há 8 anos
Presentatie customer delight zorgt voor enthousiaste medewerkers
Addy Rijkens
•
Há 10 anos
Customer Journey Mapping
VBerndsen
•
Há 13 anos
Bedrijfspresentatie Center Parcs
raoul_raijmakers
•
Há 13 anos
Facebook marketing voor gevorderden
FacebookPro
•
Há 12 anos
Mobile Marketing
Sivaraman Swaminathan
•
Há 17 anos
Social Commerce - What Are We Waiting For?
Jurgen Appelo
•
Há 13 anos
Customer Service | Engagement | Social Media
Brand Autopsy Marketing Practice
•
Há 14 anos
CRM Strategy
Elijah Ezendu
•
Há 14 anos
How Social Media is Transforming Customer Service and the Customer Experience
Parature, from Microsoft
•
Há 14 anos
Emerging Media's Impact on the Customer Experience
David Armano
•
Há 17 anos
20 Social Media Business Trends in 2011
Dave Fleet
•
Há 13 anos
Personal Information
Organização/Local de trabalho
Amsterdam Area, Netherlands Netherlands
Cargo
Director CustomerScope | Building bridges to improve businesses | Available for Interim Management
Setor
Hospitality / Leisure
Sobre
Summary: [Voor een Nederlandse samenvatting klik rechtsboven]
In the last 25 years, I’ve been (re)positioning large organizations in result orientation, customer centricity, marketing orientation and customer value optimization. To do so everyone in the company needs to be involved and more importantly, know what he/she can add to it. Time after time this method has led to customer satisfaction, job satisfaction, employees with pride for the brand they work for and growth.
Expertise:
Hospitality | Customer engagement | Organization development (i.e. turnarounds, integrations of acquisitions, culture changes and concept launches) | Marketing management | Digital marketing solutions such...
Marcadores
marketing strategy
strategic management
Ver mais