CMMI & Six Sigma Integration

CMMI & Six Sigma Integration ,[object Object],Characteristics of high maturity organisations - how CMMI & LSS integration can improve product quality, processes, bottom line and customer satisfaction,[object Object],Anand Subramaniam,[object Object]

2,[object Object],“Wisdom doesn't automatically come with old age. Nothing does - except wrinkles. It's true, some wines improve with age. But only if the grapes were good in the first place.” ,[object Object],- Abigail Van Buren,[object Object]

CMMI / LSS - Overview,[object Object]

Project - Waste & Application to IT,[object Object],4,[object Object],Overproduction,[object Object],Extra features or features that no one uses,[object Object],Transportation,[object Object],Building the wrong thing, waiting for copy,[object Object],Motion,[object Object],Task Switching, walking, searching for info, manually done when it can be automated,[object Object],Inventory,[object Object],Partially done work, not released for further activity,,[object Object],Waiting,[object Object],Equipment/resource not working, Waiting for info../ work completion,[object Object],Over-processing,[object Object],Documentation/unused artifacts, code that not part of final product, Unnecessary meetings,[object Object],Defects,[object Object],Defects, Rework,[object Object],Unused employee creativity,[object Object],Patterns and solutions identified not implemented,[object Object]

Competitive Advantage,[object Object],5,[object Object],CMMI,[object Object],To measure, monitor & manage processes,[object Object],s,[object Object],Six Sigma,[object Object],To deliver value & develop a sustainable,[object Object],competitive advantage,[object Object],Knowledge Management,[object Object],To utilise data, transform it into knowledge to enable informed decision making,[object Object]

Six Sigma Methodology,[object Object],DFSS ,[object Object],(Design For Six Sigma),[object Object],Methodology for the design of new products or services, with a six sigma capability and performance,[object Object],DMAIC ,[object Object],(Define, Measure, Analyse, Improve & Control),[object Object],Improvement methodology for existing processes & performance,[object Object]

DMAIC – Techniques & Tools,[object Object],Define,[object Object],Analyse,[object Object],Measure,[object Object],Control,[object Object],Improve,[object Object],What is important?,[object Object],How are we doing?,[object Object],What is wrong?,[object Object],What needs to be done?,[object Object],How do we guarantee performance?,[object Object],[object Object]

Decompose processes into sub-processes

Specifying customer satisfaction goals / sub-goals

Performance measurement - throughput, quality

Response times, cycle times, transaction rates, frequencies

Evaluate data / information - trends, patterns, causal factors, root cause

Determine candidates for improvements

Measure & compare results with simulation results

Iterations taken between DMA steps to achieve the target level of performance

Ensure measure-ments are put into place to maintain improvements

Flow chart, Check Sheets, Pareto diagrams, Cause/Effect diagrams, Histograms, SPC

Data Collection Forms, Plan, Logistics

CMMI & Six Sigma Integration

CMMI & Six Sigma Integration

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