3. Personality is the total pattern of an
individual’s thoughts, feelings and
behaviors. It is shaped by a variety of
factors, both inherited and environmental.
6. ‘An attitude is a mental state, exerting a
directive or dynamic influence upon the
individual’s response to all objects and
situations with which it is related.’
BASIC COMPONENTS OF ATTITUDE
Knowledge ,beliefs or disbeliefs.
Feelings and desires
Intention to perform an action.
7. Intelligence is a wider and more complex
concept than the traditional view of ‘IQ’.
8. Analytical Intelligence (IQ test, verbal
fluency)
Spatial Intelligence (the ability to see
patterns and connections)
Practical Intelligence (aptitude,
handiness)
Intra-personal Intelligence (self
awareness and control)
Inter-personal Intelligence (conflict
resolution and co-operation)
9. Role theory suggests that people behave in
any situation according to other people’s
expectations of how they should behave in
that situation.
10. A group is any collection of people who
perceive themselves to be a group.
11. FROMAL GROUP:
Groups will be intentially organized
by the organization, for a task
which they are held responsible.
They are task oriented and
become teams.
INFORMAL GROUPS:
Informal groups include workplace
circles or groups, and network of
people who regularly get together
to exchange information.
12. Forming: The team is just coming
together.
Storming: This frequently involves more
or less open conflict between team
members.
Norming: A period of settling down.
Performing: The team sets to work
to execute its task.
14. A team is a small number of people with
complimentary skills who are committed to a
common purpose, performance ,goals and a
approach for which they hold themselves
basically accountable.
17. GROUPS
Independent
Focus is on self
Little Involvement
Not part of decisions
TEAMS
Interdependent
Focus is on team
Total Involvement
Part of decision