Verbal & Non-Verbal Communication

Amit Jha
Amit JhaStudent em Department Of Management Studies,Pondicherry University
Verbal,[object Object],and,[object Object], non-verbal communication,[object Object]
   VERBAL COMMUNICATION,[object Object],It means communicating with words, written or spoken. Verbal communication consists of speaking, listening, writing and reading,[object Object]
CHARACTERSTICS OF EFFECTIVE VERBAL COMMUNICATION,[object Object],[object Object]
Be sincere
Use simple language, familiar words
Be brief and precise
assume nothing
Use polite words and tone
Say something interesting and pleasing,[object Object]
Makes immediate impact
Provides opportunity for interaction and feedback
Help us correct ourselves (our messages according to the feedback and non-verbal cues from the listener)
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