The document outlines guidelines for customers to change their power supply from R-Infra to Tata Power, including filling out an application form and providing documents like proof of ownership/identity and latest energy bills. It provides the application processing fees and lists the Tata Power centers where customers can submit applications along with operating hours and addresses. The notes section provides additional information on tariffs, billing units, exemption certificates, and contact details.

1. Given below are the guidelines for availing changeover of Power Supply from R-Infra to Tata Power :
1. Power Supply Application Form (PSAF) needs to be filled up and submitted to any of 1. Power Supply Application Form (PSAF) needs to be filled up and submitted to any of
the Tata Power Centers as listed in Annexure-1. the Tata Power Centers as listed in Annexure-1.
(Forms are available at all centres mentioned in Annexure-1). (Forms are available at all centres mentioned in Annexure-1).
2. The application form to be accompanied by : 2. The application form to be accompanied by :
a) Proof of Ownership or Occupation of Premises - As per Annexure-2 a) Proof of Ownership or Occupation of Premises - As per Annexure-2
b) Proof of Identity - As per Annexure-3 b) Proof of Identity (Authorised Signatory) - As per Annexure-3
c) Photocopy of latest paid R-Infra energy bills (front & back side) c) Photocopy of latest paid R-Infra energy bills (front & back side)
d) Power Supply Agreement (PSA) for sanctioned load of 50 KW / 63KVA & above
(refer PSA Format)
e) Photocopy of PAN Card of Organization
Category Rate Rs. Per KW / KVA
Sanctioned Load / Contract Demand
Residential 200/- (Two Hundred)
LT Industries 500/- (Five Hundred)
LT Commercial / Temporary supply 1000/- (One Thousand)
HT Industrial 1200/- (One Thousand Two Hundred)
HT Commercial / Temporary supply 1500/- (One Thousand Five Hundred)
NOTES :
a) Tata Power approved tariff along with applicable wheeling charges are attached herewith for f) Power Supply Application Form (PSAF) for Power Supply for Common services (example -
ready reference (Ref. Annexure - 4). Lift, Staircase, Compound, Garden, Water Pump, Gymnasium etc. in Societies is to be accompained by
b) Units billed shall be computed on energy consumed + wheeling losses as prescribed by MERC = Society Registration / Society PAN Card Copy
from time to time (Ref. Annexure - 4). Eg. meter showing consumption of 100 Units, Billing = Written application on society letter head with sign and stamp
Units shall be 109.90 Units for LT Consumers. = of Latest paid R-Infra energy bill (front and back) along with payment proof.
Photo Copy
c) In case an entire society wishes to changeover then individual (PSAF) forms for every Flat / = Proof of Identity of Authorised Signatory.
Gala / Unit Owner along with documents mentioned in point 2 above need to be submitted. g) To avail Electricity Duty exemption kindly provide Electricity Duty exemption eligibility certificate
d) It is recommended that the document may be submitted completed in all respects at least along with the necessary documents from relevant authority in favour of Tata Power.
7 (seven) working days prior to next meter reading date as mentioned in Reliance Energy bill. h) Please do provide your Mobile Number & Email Address to enable us to send you instant SMS &
e) Applicant may issue single cheque for combined amount of Security Deposit and Application Emails regarding your application status & processing, billing details and such value added services.
processing charges for each application. Cheques to be drawn in favour of “The Tata Power Company Limited”. Please be assured that the same will not be shared with any other entity or be used adversely.
i) Photocopies of the documents to be submitted along with the application should be self attested.
For all Queries please contact Call Centre at 1-800-209-5161 (Toll Free) or Fax : 67172730 or Email us at : customercare@tatapower.com

2. 1. G (N) Customer Customer Management Department Except Sundays 10.00-17.00
Management Dept., Tata Power Dharavi Receiving Station, and Saturdays
Dharavi Near Shalimar Industrial Estate
Matunga, Mumbai 400 019.
2. H (E) BKC DSS Tata Power BKC Distribution Sub-station Except Sundays 10.00-17.00
Near Asian Heart Hospital, Opp. Bharat
Diamond Bourse, Bandra Kurla
Complex, Bandra (E), Mumbai 400 051. i) Ration Card (for Residential Consumers only)
3. H (W) Bandra Pumping DSS Tata Power Bandra Pumping Distribution Tuesday 10.00-17.00
ii) Voter ID Card (for Residential Consumers only)
S/s, BMC Pumping Station, Near Bandra iii) Passport (for Residential Consumers only)
Worli Sea Link, Bandra (W),
Mumbai 400 050. iv) Purchase / Sale Agreement with Builder / Previous
4. K (E) Consumer Tata Power Consumer Development Except Sundays 10.00-17.00 Owner
Development Dept,. Dept., Ground Floor, Technopolis and Saturdays
Technopolis Knowledge Park, Mahakali Caves Road, v) Owners NOC with Leave & License / Lease
Andheri (E), Mumbai 400 093.
Agreement if applicant is not premises owner
5. K (W) Versova RSS Tata Power Versova Receiving Station Except Sundays 10.00-17.00
Versova, Off Andheri - Malad Link Road, vi) Society Share Certificate / Maintenance Bill or
Next to Star Bazar, (Crystal Point), Receipt / Society Letter
Andheri (W), Mumbai 400 053.
vii) MCGM / MBMC Property Tax Bill / Receipt
6. L Customer Care B 55, Corporate Avenue, Saki Vihar Rd., Except Sundays 09.00-17.00
Center Saki Opp. MTNL Telephone Exachange, viii) Govt. Issued Property Card or 7/12 Extract / IOD
Andheri (E), Mumbai - 400 072.
ix) MIDC / SEEPZ Order / Letter of Allotment / Approval
7. M (E) Mankhurd RSS Tata Power Mankhurd Receiving Station Friday 10.00-17.00
Near Mankhurd Ghatkopar Link Road, Lease Agreement.
Bombay-Pune Highway, Mumbai 400 088
x) Society Registration or Society PAN Card Copy for
8. M (W) Chembur Tata Power Residential Colony Entrance, Except Sundays 10.00-17.00
Aziz Baug, Near Ashish Theatre,
Common Services like Lift, Staircase, Waterpump, etc.
Mahul Road, Chembur, Mumbai 400 074
9. N Vikhroli RSS Tata Power Vikhroli Receiving Station Saturdays 10.00-17.00
Godrej Soap Premises, On Eastern
Express Highway, Vikhroli (E),
Mumbai 400 079.
10. P (N) Malad RSS Tata Power Malad Receiving Station Except Sundays 10.00-17.00
Malad Sub-station, Rss, Malad, Marve Rd.,
Near Crematorism & Burial Ground,
Atharva College, Bus/Mit Chowki Stop,
Malad (W), Mumbai 400 063.
11. P (S) Mindspace DSS Tata Power Mindspace Distribution S/s Tuesday 10.00-17.00
Malad Link Road, Chincholi Bunder, Next
to 5D Hotel, Opp. Tangent Furniture
Malad (W), Mumbai 400 063. i) Voter’s Identification Card
12. R© Customer care Tata Power Customer Care Centre, Except Sundays 09.00-17.00 ii) Passport
Center Borivali Tata Power Housing Colony, Dattapada
Road, Near Magathane Bus Dept., Borivali iii) PAN Card
(E), Mumbai 400 068.
iv) Driving License
13. R (N) Dahisar DSS Tata Power Dahisar S/s., Next to N.L. Play Except Sundays 10.00-17.00 v) Photo Pass (Recognized Organization Photo Identity
Ground/Panchamrut Bldg., N.L.Complex
Road, Dahisar (E), Mumbai 400 068. Card)
14. S Hiranandani DSS Tata Power Hiranandani Distribution S/s Friday 10.00-17.00 vi) Sr. Citizens Identity Card issued by Govt.
Next to MTNL Hostel, Swami Narayan
Chowk, off. Hiranandani-Kailash Complex vii) Collector / Govt. Authorised Photo ID
New Link Road, Powai, Mumbai 400 076.
viii) Photo ID in Purchase / Sale Agreement
15. R (C) Mira Bhayander Tata Power Company Ltd. Except Sundays 09.00-17.00
Shop No. 10, Himalaya Complex, Near LIC
Office, Opp. Paras Plaza (Golden Nest),
Bhayander (E), Thane 401 107.
16. R (C) Stone Castle Opp. St. Francis Ground, Saturday 15.00-20.00
IC Colony, Borivali (W).
NDW/KRS/KRC/HDT Changeover Guidelines Rev. No. 8 dt. 28th July, 2010, Print dt. 30th July, 2010